All reviews

Rating Breakdown

  • 5
    98% (4,549 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

May 26, 2022

Such a lovely helpful person :) really happy to assist and dealt with my issue straight away, thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave a wonderful 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

May 26, 2022

i use this app for email sign up and discount codes. communication with rivo was great. 5 out of 5! He helped me achieve what I need to do!

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for using our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share

May 26, 2022

This app is great! It is really easy to use for emails. The customize feature is an added bonus and everything is positive. The support representative Lance is so helpful and encouraging. I look forward to seeing everything this app has to offer! Thank you for being HUMAN! Peace and Love!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

May 26, 2022

It was a wonderful experience chatting with the support team. The man I spoke with Lance I believe was kind and knowledgeable. Very friendly and open. Definitely recommended

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience with our customer support! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

May 26, 2022

Lance was very friendly and kind enough to answer any questions, with detail, I had regarding Rivo.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

May 26, 2022

Lance's customer support was really great. He removed the Rivo branding (for free) and gave me a few other options. I love how it looks and feels on my page.

Store

acjames

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If you have further questions or experience issues along the way, please feel free to let us know. We would be pleased to help you. 😊 Much appreciated, Kevin

5 / 5 Share

May 26, 2022

Amazing customer service! fast, friendly and very helpful! Super impressed! Lance was of great service to me, and helped me get my app up and running. happy customer!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 26, 2022

Go the help I needed with a quick response time. What more could you ask for! Will be going for help more often knowing how good the team is.

Store

cslices

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled that you are enjoying our services! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

May 26, 2022

I needed a little help with the app and was blown away by the amazing customer service received from Pete. He was an absolute star and extremely funny as well. Great Service!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

May 26, 2022

Betty was super helpful and helped me with what I needed in less than 5 minutes. Super friendly and made sure I was taken care of!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

May 26, 2022

I installed this app this morning and need help and Betty was there immediately and even offered additional assistant that I didn't even know they had. It was a pleasure working with her.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

We love helping businesses and genuinely appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

May 26, 2022

Needed the Powered by Rivo brand removed and Betty was not only helpful and quick in sorting it out for me but also funny in the chat. Thanks Betty.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for sharing your 5-Star review with the community! If you need further help along the way, just let us know. Much appreciated, Kevin

5 / 5 Share

May 26, 2022

I've just started to use the app to create popups for my store and had a question with some of the features. The help chat was great, very responsive.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app, and thank you for taking the time to leave positive feedback. Let us know if any questions come up or if we can help along the way. Best wishes, Kevin

5 / 5 Share

May 26, 2022

Customer service was amazing it was very fast and helpful. I love the way I can customize my store and put my own logo on the pop ups.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! Cheers, Kevin

5 / 5 Share

May 26, 2022

Very helpful! Always on stand by whenever you need help no matter the time. Will most definitely recommend a friend.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

5 / 5 Share

May 26, 2022

I loved the response time and suggestions. Abbie was very helpful in answering questions and walking me through

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars, and we are happy that you like our customer support. Much appreciated, Kevin

5 / 5 Share

May 26, 2022

App is easy to use and has all the features you need for your store. The support team is also great.

Store

Mealami

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

So glad you love our app and support! Thank you so much for the 5-Star review! Best regards, Kevin

5 / 5 Share

May 25, 2022

Uygulama cok iyi. Abbie de cok iyi ilgilendi ve kurulum sureci cok hizli bir sekilde tamamlandi, kendisine tesekkur ederim.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Geri bildirim ve 5 Yıldız için çok teşekkür ederiz! Uygulama kurulum sürecini sevdiğinize çok sevindik. 🤩 Herhangi bir sorunuz olursa istediğiniz zaman bize ulaşmaktan çekinmeyin. Her zaman yardımcı olmaktan mutluluk duyarız! En iyisi, Kevin

5 / 5 Share

May 25, 2022

Ótimo atendimento, atendente super atenciosa fez boas recomendações, app com boa funcionalidade e desempenho.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Você é tão incrível! Muito obrigado pelas 5 estrelas! Deixe-nos saber a qualquer momento se precisar de ajuda ao longo do caminho. Atenciosamente, Kevin

5 / 5 Share

May 25, 2022

Abbie was great! Thanks guys making Shopify easy and all :) I will recommend the app to other users

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin