All reviews

Rating Breakdown

  • 5
    98% (4,550 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

May 25, 2022

Abbie was great! Thanks guys making Shopify easy and all :) I will recommend the app to other users

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

May 25, 2022

Marvin helped me big time. Thank you so much for your time and patience! Gave more assistance than needed!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and review! We are always here for you anytime you need us. 😊 Best regards, Kevin

5 / 5 Share

May 25, 2022

Abbie went above and beyond with her customer service today. You guys have an absolute amazing person on your team. Give her all her flowers now and don't lose her, she's amazing!!!!

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and kind words! If there's anything else you need along the way, please don't hesitate to let us know. Our team here at Rivo would be delighted to help you. All the best, Kevin

5 / 5 Share

May 25, 2022

She was very helpful and made my experience effortless. She's definitely a great employee that you all are lucky to have.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us, thank you so much! 🌟 If you ever need help, just let us know. We're always here for you anytime. Much appreciated, Kevin

5 / 5 Share

May 25, 2022

Je trouve l'application très réussis et très fonctionnelle, simple d'utilisation et pour toutes questions un service client très réactif !

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Génial! Nous apprécions que vous preniez le temps de laisser des commentaires positifs et un avis 5 étoiles ! 🙂 Merci, Kévin

5 / 5 Share

May 25, 2022

El plugin funciona perfectamente 100% recomendable, recomiendo el uso de este plugin , lo hemos probado durante unas horas y ya cumple con lo necesario.

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que te encante nuestra aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! Si necesita más ayuda en el camino, háganoslo saber. Siempre estamos aquí para ayudar. Mis mejores deseos, Kevin

5 / 5 Share

May 25, 2022

Lance provided me with exemplary customer service and getting my service verified. He was extremely helpful and polite and followed my social media account. He showed an interest in my product and my brand, which accounts for alot.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 25, 2022

First, give Arianne a raise already! She is a great representative of the company. I opted for this app (and rated it full stars) based purely on her professional, friendly service. Just started using it - so will give feedback on the actual app after taking it for a spin.

Store

Balance

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

May 25, 2022

I'm starting to use the app and everything looks good at the moment. The interface is very user friendly and the costumer service is A+. Lance was very helpful.

Store

anubixx

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we greatly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

May 25, 2022

J'ai utilise cet application pour enlever l'image de marque et j'ai eu une réponse super rapide très polie et tous a été fait rapidement.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour l'avis 5 étoiles ! 🌟 Nous apprécions vraiment que vous utilisiez l'application. Bravo, Kévin

5 / 5 Share

May 25, 2022

Awesome experience so far. Still exploring but features are already amazing. Will be back soon to share more.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We appreciate you helping to share the word about us! If you have any questions or experience issues along the way, just let us know. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

May 25, 2022

What a nice emplyee. Supper responsive, supper helpful. Assisted me with everything, gave me detailed information on everything i needed.

Using app

17 minutes

Total reviews

4

Average rating

4.5

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

May 24, 2022

I used it to create an email pop, super simple and easy to use and Abbie made the process even easier, super helpful and responsive.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Best wishes, Kevin

5 / 5 Share

May 24, 2022

Easy to use and provided exactly what I was looking for. Abbie was so wonderful in supporting and guiding me through the process of setting this up correctly. Also recommended me a few other widgets that could work well with my store. 5 out of 5 STARS

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks so much for the positive review! 🙌 Cheers, Kevin

5 / 5 Share

May 24, 2022

I like this app, easy to use and create pop-ups. Their support responds quickly. Took me 5 minutes to set it up.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-stars! 🌟 Best wishes, Kevin

5 / 5 Share

May 24, 2022

The app is really easy to use and the customer support is the fastest! Also the cutest :) Thank you thank you!!

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words mean the world to us! ❤️ Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

5 / 5 Share

May 24, 2022

I just downloaded this app and the response from the support team was amazing. They even give me some welcome perks as well.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We love helping Shopify stores and genuinely appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

May 24, 2022

Lance was helpful, quick and thorough. Thanks for the help and support! Setup was quick and easy. Looking forward to bringing more customers to our store!

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that you are happy with our customer service. Thank you so much for your kind words, and we are so excited to be able to help contribute to you and your business's success! If you ever need anything, we are here for you anytime. 😃 Best wishes, Kevin

5 / 5 Share

May 24, 2022

Customer service agent Lance was awesome! He was very helpful and knowledgeable. The app is very easy to use and will provide the assistance I need in converting browsers into customers. Thanks Lance for your help.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 24, 2022

Great app, great customer service - I was very pleased and satisfied with the support and assistance that Lance provided via chat - thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin