All reviews

Rating Breakdown

  • 5
    98% (4,550 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

May 24, 2022

My current shop version doesn't have a pop-up, so I installed Rivo for free. I needed the "Powered by Rivo" brand removed, so I started a chat with Betty. She was very helpful and had that taken care of speedily. She's also funny. Thanks, Betty.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share

May 24, 2022

Support was helpful and understanding. Appreciate the haste given the time of day - Paul assisted me with enabling CSS editing.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! 🌟 We are glad that we were able to help you with your concern. If you have further questions or if we can help along the way, please feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

May 24, 2022

avevo bisogno di capire come funzionasse l’app, è stata gentilissima, veloce e attenta ottimo lavoro

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Il tuo feedback positivo e la recensione a 5 stelle sono molto apprezzati! 🙌 Grazie, Kevin

5 / 5 Share

May 24, 2022

Absolutely love this app! Great features and even better support! with the live chat team. Thank you x

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad you are loving our app and customer support! Thank you so much for the 5-Star review! Best wishes, Kevin

5 / 5 Share

May 24, 2022

I used rive to help me boost sales, this app is amazing, very efficient and easy to manage, and the customer service I received off Betty was 1st class!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thanks so much for the review, and were are always here when you need us. Much appreciated, Kevin

5 / 5 Share

May 24, 2022

Really good app, with great service great team. Free removing of the "powered by" logo at the bottom.

Using app

13 days

Total reviews

12

Average rating

5.0

Developer Reply

Thanks so much for the 5-Star review! Best regards, Kevin

5 / 5 Share

May 24, 2022

La aplicación funciona de maravilla y permite ajustarla a tu web. La ayuda personalizada (Betty) ha sido muy amable y rápida!

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que esté satisfecho con nuestra aplicación y nuestros servicios! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

4 / 5 Share

May 24, 2022

First time using coupon code app, easy to install. Abbie was great, really helpful. I enjoyed speaking with her.

Using app

11 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 24, 2022

I really like how kind and helpful Abby was, she was ready to share helpful links and provide detailed instructions when answering my questions! Super clear, concise and to the point. Also funny! Thank you so much :) I also like how easy to use and streamlined the app is to use. Made it much easier to have a real person to chat with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

May 24, 2022

I used this app to display newsletter popup on my site. I like that it has most of the features in-built and support also is available instantly.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! We truly appreciate you using our app! Best regards, Kevin

5 / 5 Share

May 23, 2022

Abbie was AMAZING she gave us great pointers and got us some new apps for our store cant wait to see how this goes !! keep her on your team she does great !!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 23, 2022

It's easy to use and it's free! I created the pop-up email in just minutes. The Live Chat was very helpful and accomodating. Thanks, Rivo!

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

5 / 5 Share

May 23, 2022

A simple but help app. Very nice customer service. You can upload your image as well as customizing with CSS.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you're happy with our app! Thanks so much for the positive 5-star review! 🌟Best wishes, Kevin

5 / 5 Share

May 23, 2022

Very helpful agent with my queries. I recieved more than I was expecting in terms of accuracy, speed and personality. Great customer service Thankyou

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin

5 / 5 Share

May 23, 2022

This app works seamlessly with my theme. If I am on the customer's end, I will have a hard time refusing the discount offer

Using app

4 days

Total reviews

5

Average rating

4.8

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

May 23, 2022

Awesome service! Very cool person to work with, positive attitude, very supporting. I would give him 10 stars if I could.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We are so thrilled that you are satisfied with our customer service! Thank you so much for the positive feedback and review! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin

5 / 5 Share

May 23, 2022

I needed some help with the App and Arrianne was wonderful help, she even helps me with different things I did not even think about.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

May 23, 2022

I can't wait to use this feature to help my loyal customers save money! I love how support is only a type away if you have any questions or confusion. Lance was great and a huge help!

Using app

32 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin

5 / 5 Share

May 23, 2022

Lance was wonderful and very helpful. He addressed my questions and was very supportive. I will recommend this service to others.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So delighted that we were able to help you with your concern. Thank you so much for your kind words and for recommending us! 😊 Much appreciated, Kevin

5 / 5 Share

May 23, 2022

This app is super user friendly and flexibly. By far, though, the best part of using this app is the customer service by Lance. He was quick to make adjustments that I asked for, gave me some free additions, and provided amazing support while I created my pop-up. Well done!!!!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin