All reviews

Rating Breakdown

  • 5
    98% (4,550 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

May 23, 2022

Lance is THE MAN! He went above and beyond what I asked and added additional features. I just started using Rivo & so far it's been a great experience

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the fantastic review, and we greatly appreciate you using our app. If there's anything else you need, just let us know anytime. We are always available to help. 🙂 Best regards, Kevin

5 / 5 Share

May 23, 2022

App works well and customer service is very good as well. Nothing elso do add, Thank you very much indeed

Store

VORTEK

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Much appreciated, Kevin

5 / 5 Share

May 25, 2022

Got everything set up and working within about 60 seconds and the customer service from Lance and Paul was great! Would recommend to anyone!

Store

Mnuca

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards. Kevin

5 / 5 Share

May 23, 2022

Hello, the service was excellent and betty has done a good job excellent communication and and very friendly.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

May 23, 2022

Excellent customer support. The app does just what we were looking for. Can't wait to collect more emails.

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 All the best, Kevin

5 / 5 Share

May 23, 2022

Brilliantly fast support from Betty. Still playing around with the app, but so far i really like it. Thanks guys.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

5 / 5 Share

May 23, 2022

She was right on top of everything I asked about and handled in in a fast timely manner. She also made sure I had a few other items installed.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Much appreciated, Kevin

5 / 5 Share

May 23, 2022

Marvin in Chat was very friendly and helpful! I'm excited to use this app as I hope it will help me with gaining and increasing sales.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to know that you had a great experience chatting with us. We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Thanks, Kevin

5 / 5 Share

May 22, 2022

Great customer service and made sure the app ran smoothly. App helps serves its intention and made the process smooth.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and customer support! If you have further questions or experience issues along the way, please feel free to let us know. Our team would be delighted to assist you. 🍻 Cheers, Kevin

5 / 5 Share

May 22, 2022

Até o momento gostei bastante, dá para editar diversas coisas. E o atendimento via chat é excelente!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Fico feliz em saber que você gostou do aplicativo até agora! 😊 Se precisar de alguma coisa é só avisar. Atenciosamente, Kevin

5 / 5 Share

May 22, 2022

Totally amazing app, super easy to install, use and configure, support staff are amazing to and easily accessible, Arianne was awesome with helping out

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

May 22, 2022

The app is very easy to use and the customer service is great! I love it! I would totally recommend others to use.

Store

Kobra

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you love our app and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

May 22, 2022

She is brilliant, the best customer service I have ever known. I would highly recommend it to everyone.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

May 22, 2022

great experience!!! she was such a great help and provided me with all the tools needed to enhance my website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled that you had a great experience with us! We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

May 22, 2022

Best experience ever with Maria! So much help. She was great. 5 stars. Would highly recommend every single time.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! Thank you for recommending us and we're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

May 22, 2022

This app is really great. The features were all very easy to use, the styling choices made it very easy to customize to the look of my site and when I reached out to the support team to help me remove branding, it may honestly have been the best customer support I have ever experienced in my life. Alex was quick, super friendly, and really helped me out tremendously. Because the support was so good, I am going to be checking out Rivo's other apps and see if I can implement them into my store. 5 stars across the board and the service is free! Thank you Rivo, amazing job!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

4 / 5 Share

May 21, 2022

Llevo pocas horas usando el app y el soporte al cliente me parece increíble y además ya he conseguido nuevos suscriptores. Muchas Gracias a los creadores y a Marvin por tan buena atención.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 21, 2022

I used this app, and the customer service was great the women Vicky was nice and helpful she sent me in the right direction and that's helping me move forward with my sucess.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the excellent 5-star review! 🌟 We greatly appreciate you using the app! Much appreciated, Kevin

4 / 5 Share

May 21, 2022

I used this to put a pop up for people to sign up for free shipping. The instant chat was very helpful

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

May 21, 2022

So far, this app is fantastic and does everything it says. Customer service was terrific! Marvin was accommodating and kind.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear you like the app so far! If you need anything at all just let us know. Best regards, Kevin