All reviews

Rating Breakdown

  • 5
    98% (4,550 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2022

It's a very useful app, hope you will keep it for free as long as you can! the support team was wonderful.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊Thanks, Kevin

5 / 5 Share

May 21, 2022

I used this app to help provide several organic marketing tips and I am extremely pleased not only with their product but with their customer service too. I recommend Rivo Marketing App to help bring you additional sales.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 Thank you so much for the positive feedback and for recommending us to the Shopify community! If you need further help along the way, just let us know anytime. Cheers, Kevin

5 / 5 Share

May 21, 2022

I have just installed the app and spoke to Pat who was super friendly and helpful. As a new user, this was very reassuring, to me, of the level of service I can look forward to from this App. Thanks, Pat.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If any questions come up or if we can help in any way, feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

May 21, 2022

The chat feature is the best I’ve ever experienced. The reps respond very quickly and can assist with anything you need.

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

May 21, 2022

Maria was super amazing! very friendly and helpful. She responded very quickly and the support was stellar!

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 21, 2022

Easy to add to your store. Pops up on your page for the customers to subscribe with their email to get 10% off their purchase. Abbie was a great help on downloading this app. She was very nice and helpful and helped me understand exactly what I needed to know and how to use the app. I recommend this app for your store.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 🍻 Cheers, Kevin

5 / 5 Share

May 20, 2022

Great customer service and quick response times Thanks to Abbie for helping me to sort everything out quick

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! 🌟 Best regards, Kevin

5 / 5 Share

May 20, 2022

Excellent customer support by Abbie. She even gave me some tips on how to improve my site to increase customer trust and retention. I will be recommending this app in the future to other people

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Best wishes, Kevin

5 / 5 Share

May 20, 2022

I used this app to add a pop-up to my site to get users to subscribe. Vicky was super helpful in this process.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We greatly appreciate you using the app! 🙌 Cheers, Kevin

5 / 5 Share

May 20, 2022

Great app and super great and professional support. Thumbs up especially to Abbie! I really recommend this app mostly for the beginners ...

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! Much appreciated, Kevin

5 / 5 Share

May 20, 2022

This app was easy to design and add to my site, I highly recommend this product, customer service was friendly and very helpful.

Using app

26 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

May 20, 2022

Lance has top notch customer service. Answered all my questions very quickly and was an absolute pleasure to deal with. The app is quite easy to navigate and does exactly what it discribes. I would recommed this to anyone who is looking to up their conversion rates.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

May 20, 2022

lance was so lovely in helping me, 10/10 recommend. great support and very friendly, was able to resolve any question in seconds

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that we were able to help you with your concern. Thanks so much for taking the time to leave awesome feedback and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

May 20, 2022

The app is user friendly, it is easy to set up a pop up for your website without technical experience. Lance did a great job helping me get set up and was really professional and friendly. I am excited to see how the app helps me grow my business. Thanks Rivo!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback and 5-Stars! We're glad you love the app's setup process and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

May 20, 2022

The App is very intuitive and easy to use. The support is really quick and very attentive! I would recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Best regards, Kevin

5 / 5 Share

May 20, 2022

I haven't used the app yet but the customer service support is top notch. Betty is the bomb! She assisted me in removing the Rivo branding from my pop-up. She was quick, courteous and entertaining with the GIFs.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be delighted to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 20, 2022

Sehr gute App, funktioniert einwandfrei. Ich würde sie wieder downloaden und verwenden. Der Service von Betty war auch ganz hervorragend.

Store

Oskari

Using app

About 1 hour

Total reviews

4

Average rating

3.3

Developer Reply

Vielen Dank, dass Sie sich für unsere App entschieden haben und für die positive 5-Sterne-Bewertung! 🙌 Wenn du weitere Fragen hast oder wir dir dabei helfen können, kannst du dich jederzeit an uns wenden! Tschüss, Kevin

5 / 5 Share

May 20, 2022

The app is awesome, can't complain about it, but what is even better.. the support. Thank you Betty for all the help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

May 20, 2022

I used this app to get the Rivo branding taken off the app to use on my store. super easy to use and happy i am using it

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app, and thank you for taking the time to leave us great feedback! Much appreciated, Kevin

5 / 5 Share

May 20, 2022

I love this app- so easy and customer service is 100% If you can, ask for Abbie! She is so helpful and makes everything easy! We had our pop up live in munutes!!

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin