All reviews

Rating Breakdown

  • 5
    98% (4,551 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2022

I am in the process of adding this app to my site and so far I am impressed with the support. Thank you!!!

Store

Siloe

Using app

7 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for choosing our app, and we are pleased to hear that you are impressed with our support so far. If you have any further questions or experience issues along the way, just let us know. We're always here to help. Much appreciated, Kevin

5 / 5 Share

May 6, 2022

Lance was great help! He did what I requested within a few minutes. I'm very pleased with the app and the customer service. Highly recommended.

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

May 6, 2022

Betty removed branding option and give me access to use custom CSS Perfect customer service I will recomended this app for everyone!

Store

ARTYPUP

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and for recommending us to the Shopify community. All the best, Kevin

5 / 5 Share

May 6, 2022

Product works as advertised! Great email popup with integration in the shopify store. Super great service, contact with the team was fast and they immediately answered my question, as well as given me tips, and a free follow on socials! Nothing but love! Keep it up!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! ✨ We're so grateful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

May 5, 2022

Abbie was amazing! Responds fast. Super helpful and provided some tips for me and my store. 10/10 recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

May 5, 2022

Abbie was a big help - fast , clear, and encouraging. The app is helpful, easy to use and I am glad to hear you have a rewards program too

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. Cheers, Kevin

5 / 5 Share

May 5, 2022

Abbie was great, she really helped me out. I really appreciate her. the app is also easy to use. thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that we were able to help you with your concern. Thank you so much for your kind words! Best regards, Kevin

5 / 5 Share

May 5, 2022

Great customer service!! Quick, polite, and very helpful. I was looking for a popup app and this had everything i needed.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin

5 / 5 Share

May 5, 2022

This works perfectly on both computer and mobile browsers, plus AA was very helpful in helping me out with all my questions!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

May 5, 2022

Still testing it out but so far I like what I am able to create. Support with Abbie was very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩 If you have any questions or experience issues along the way, just let us know. Our team is always happy to help. Best regards, Kevin

5 / 5 Share

May 4, 2022

I like the fact that they offered this for free, FOREVER! That's awesome! Shoppers are often looking for a discount, so to have this pop-up be the first thing they see when they visit my store is good for both the customer and the store. Thank you!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! Let us know if we can help answer any questions at any time. Cheers, Kevin

4 / 5 Share

May 4, 2022

I used this app to quickly setup pop ups! Slight hiccup with chat connection, but overall good experience.

Using app

8 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Bare Urban! Thank you for your feedback and I'm sorry our chat connection had a slight hiccup there. We've resolved the problem now and we're back in business, have fun exploring the app! Cheers, James

5 / 5 Share

May 4, 2022

Betty was really helpful with the pop up set up great service and quick to fix problems thank you very much

Store

Ambar

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us, thank you so much! 🌟 Much appreciated, Kevin

5 / 5 Share

May 4, 2022

Using the app for my small store. I got excellent and quick support from Betty which was very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

May 4, 2022

Great and Quick support from Betty! Lucky to set up a simple but sufficient to meet all I need as a popup for my site using this app! 5 stars recommended.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

May 4, 2022

This App is a must have it is simply Amazing. Without this app your sales and customers will be running out the Door.

Store

Elfinna

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for sharing positive words about us! Best regards, Kevin

4 / 5 Share

May 3, 2022

It works with shopify e-mail unlike many other pop-ups! Great! Only down side is I have automation using shopify mail setup so that when a new user signs up shopify will send them an e-mail. However sign-ups using this app don't trigger the automation. Otherwise would have given it 5 stars.

Using app

25 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

May 3, 2022

Over amazed by her customer service ... Definetly 100% the best top seller and adviser. She listened to me, answered to me, helped me and found a solution to me ... LOVE IT

Using app

28 minutes

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

May 3, 2022

Great friendly support. Thank you James for helping me get set up. I have switched from Privy and appreciate this free app.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Best wishes, Kevin

5 / 5 Share

May 3, 2022

love this app so fast and customer service is great i would recomend it to every one that is bussiness owner

Using app

12 months

Total reviews

25

Average rating

5.0

Developer Reply

We're very happy that you love our app! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin