All reviews

Rating Breakdown

  • 5
    98% (4,551 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

May 3, 2022

I used this app to add pop up discounts for my new users who come to my website. when I contacted customer support with questions My rep, was fast responsive and super amazing, she added some extra perks and the overall communication was top tier. Ten out of Ten I fully recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

May 2, 2022

Amazing service:) She gave me wonderful advice and she also helped me with features. She also worked super quick

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. Best regards, Kevin

5 / 5 Share

May 2, 2022

I had been looking for an app that was simple to set up and easy to use. I tried other apps but they seemed bloated and complicated. I knew what I wanted to do, and this app was so straightforward. The Harleen and the Rivo team were also on hand to give me upgrades and extra support when I wanted it. Super friendly and engaging.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

May 2, 2022

Harleen is the best she help me a lot with the app and with some feature she help me with really friendly and kind.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

May 2, 2022

Arianne provided amazing customer support! The popup looks great and is easy to customize. Thanks!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. ✨Thanks, Kevin

5 / 5 Share

May 1, 2022

Abbie was a great help and was mindful of my time. She is super fast and knowledgeable. Set me up with another great product as well.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you like our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

May 1, 2022

Chatting with Abbie to resolve my issue was easy and pleasant! Can't wait to use the app on my new store!

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that we were able to help you with your concern! Thank you so much for the 5-stars! We greatly appreciate you using our app. 😊 All the best, Kevin

5 / 5 Share

May 1, 2022

Very easy to use and set up! Arianne was such a big help and I definitely recommend this Shopify app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! Let us know anytime if you need further help. 🍻 Cheers, Kevin

5 / 5 Share

May 1, 2022

The app works just great especially with Abbie's help on my request. She's also added a few extra features for free.

Using app

6 days

Total reviews

10

Average rating

4.8

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! 🌟 All the best, Kevin

5 / 5 Share

April 30, 2022

Abbie was very helpful and knowledgeable. She was able to help with my set up and offer additional tips to make my store more presentable.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words and compliments! We are here for you anytime. 😊 Best regards, Kevin

5 / 5 Share

April 30, 2022

Great app and great customer service, especially Abbie! I recommend to anyone looking for something like this

Store

Mop PRO

Using app

1 day

Total reviews

5

Average rating

4.8

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

April 30, 2022

Abbie is awesome!! So helpful and quick, very grateful for being able to take off the branding. Great!!

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our service! Thanks so much for the 5-stars! 🤩 Much appreciated, Kevin

5 / 5 Share

April 30, 2022

It’s a great app, with amazing customer service! They respond very quickly and also, very helpful. Highly recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

5 / 5 Share

April 30, 2022

I've barely been able to use the app yet, but your customer service (Abbie) is amazing! Super fast and personable - so happy to talk to a lovely human!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience with our customer service! 😃 We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

April 29, 2022

Everything seems to be working great and the customer service is amazing. I totally recommend this app.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

April 29, 2022

I've just tried this app by Rivo and it is great. Easy to style, easy to integrate. Works well. So far so good. Customer support is exceptional. Special thanks to Abbie.

Store

MACADA

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our app and for the great review! We appreciate you helping to share the word about us! If you have any questions or experience issues along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

April 29, 2022

Great Service and Communication is A++++++++, one of the best app we have used to promote our business. Thank you Ryan and everyone

Using app

15 minutes

Total reviews

4

Average rating

5.0

Developer Reply

So glad that you love our app and customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Much appreciated, Kevin

5 / 5 Share

April 29, 2022

I downloaded the app. It was super easy to setup. I had a question and Pete responded right away and was able to help me. I'd recommend/

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing our app and recommending us to the Shopify community! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

5 / 5 Share

April 29, 2022

Best Support thankyou for helping me with everything and being kind enough to go over and beyond very much appreciate it

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback and review! We are here for you anytime you need us. Best regards, Kevin

5 / 5 Share

April 29, 2022

100% , VERY HELPFUL , THANKS REALLY EASY TO USE , HAPPY WITH THE SERVICE AND WAY EVERYTHING WAS DEALT WITH. WILL HAVE NO HESITATION IN RECOMMENDING THIS APP FOR USE

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 🍻 Cheers, Kevin