All reviews

Rating Breakdown

  • 5
    98% (4,552 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

March 21, 2022

Great app, and great support. The app does everything it said it would and is easy to use and modify.

Using app

8 months

Total reviews

17

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Cheers, Katherine

5 / 5 Share

March 21, 2022

Great service, Betty was really helpful and the pop up looks great! Also very easy to work with and edit!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the thoughtful 5-Star review! 🤩 Cheers, Katherine

5 / 5 Share

March 21, 2022

Wow, this is a great app. Completely free to use and customize to match your branding. Looks great, is easy to use, and CS awesome.

Store

Fetishr

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

🌟 We're so thrilled you are enjoying the app and spreading the word about us! We're always striving to top your expectations and love the feedback! Thanks so much, Katherine

5 / 5 Share

March 20, 2022

Really helpful staff and easy to use app. Easy to add logo and background to pop up widget. Looks good on website.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars! 😊 We're so happy you are enjoying our app and we are here anytime you need us. Cheers, Katherine

5 / 5 Share

March 19, 2022

Abbie is so awesome. She was so helpful when I was trying to navigate this app. She is so kind, helpful, and extremally responsive. Love the GIF's too. She has the best customer service ever! Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Katherine

5 / 5 Share

March 19, 2022

Wow, just the app I was looking for! Simple clean looking app with all the editing features. Easy and quick to set up. Customer service is top notch, thank you!

Using app

About 5 hours

Total reviews

16

Average rating

4.9

Developer Reply

We're so excited that you are enjoying our app! Your praise in your 5-Star review is very much appreciated! 🤩 Thanks so much, Katherine

5 / 5 Share

March 19, 2022

Very great and fast communication. removed logo for free with no problem no cost. i love and recommend this app.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-Star review and for recommending us to the community! 🌟 Cheers, Katherine

5 / 5 Share

March 18, 2022

Abbie was super helpful! I can't believe the level of customer service. Rivo is amazing! I'm so glad I installed the Email Pop Up app and I'm excited to try more Rivo apps in the future.

Using app

33 minutes

Total reviews

20

Average rating

4.8

Developer Reply

What a wonderful review! 🙌 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Katherine

5 / 5 Share

March 18, 2022

I tried other apps but they were hard to install and the instructions weren't clear to follow. Then I found Rivo. Super easy to install and use! Wonderful customer support!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app and 5-Stars! We're so glad you love the app and the setup process. 🤩 Please feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

March 18, 2022

Awesome customer service! Super helpful and very quick to respond. So far the app is really easy to use and instal

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! ✨ Best wishes, Kevin

5 / 5 Share

March 18, 2022

Was not very happy with the popup that I was using and ended up giving Rivo a try. Installation was easy and had it up and going in just a few minutes. It's exactly what I was looking for. Top notch customer service as well. Thanks Abbie.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! All the best, Kevin

5 / 5 Share

March 17, 2022

Excellent pop-up app. My goal is to improve communication with my customers. Great customer service too!

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! Let us know if we can help answer any questions at any time. Best regards, Kevin

5 / 5 Share

March 17, 2022

So far so good. The customer service is great. I've talked with Abbie from CS and she was awesome. Looking forward to experiment more with this tool.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

🤩 We're so excited that you are enjoying our services so far! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

March 17, 2022

Great app and support friendly support! Needed a free pop-up newsletter app and this ticked the box.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

March 17, 2022

Really good experience with this app! The team were awesome and have truly exceptional customer service. Would recommend

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to know that you had a great experience using our app. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

March 17, 2022

Awesome chat support and easy to use. Nice that it is free and no code is necessary. I strongly recommend

Store

UNFUEL

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

March 17, 2022

I was delighted when I found Rivo had another app with JUST the features I was looking for. Have only had wonderful experience with this company before so have high expectations from the start. As always their chat team are fast and making you feel special, fixing whatever you need help with. The app looks good and is fully customizable (like the other app from them that I use) easy to install, works like a charm. Recommended!

Using app

43 minutes

Total reviews

4

Average rating

5.0

Developer Reply

You are amazing! ✨ This review made our day! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

March 17, 2022

Abbie was very nice and helpful .. and I like the app so much .. I was loooking for this kind of apps for a while

Using app

About 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! 🌟Best wishes, Kevin

5 / 5 Share

March 16, 2022

Abbie was very helpful helping me design my first pop up, the app itself is really easy to navigate and use. Would definitely recommend using it on your store

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Best regards, Kevin

5 / 5 Share

March 16, 2022

I really use this app to help get a lot of work done. it always come through in when I'm stuck on an object

Store

ITball

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! If you have questions or experience issues along the way, feel free to reach out to us anytime. Best regards, Kevin