All reviews

Rating Breakdown

  • 5
    98% (4,552 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

March 16, 2022

This app is simple to use and Rivo's customer support was very fast and effective. I would recommend it to others.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad that you like our app and customer support. Thank you so much for the 5-stars and for recommending us to the Shopify community. All the best, Kevin

5 / 5 Share

March 16, 2022

excelente aplicación muy completa, y la velocidad de respuesta del equipo de soporte ante cualquier consulta es inmediato y con muy buena disponibilidad de resolver todas las consultas que les hice

Using app

1 day

Total reviews

4

Average rating

4.0

Developer Reply

¡Estamos muy felices de que estés disfrutando de nuestra aplicación y servicio al cliente! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

5 / 5 Share

March 16, 2022

Betty was the best to deal with really friendly! Really easy to setup! Super happy so far! Hopefully gets some great results. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback and review! We are here for you anytime you need us. 🙌 Cheers, Kevin

5 / 5 Share

March 16, 2022

superbe assistance et efficacité meilleur que Spotify ou Pinterest bravo vraiment!!! conseils efficaces et clairvoyances des problèmes merci beaucoup

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup pour les commentaires positifs et la critique! 🤩 Bien à vous, Kévin

5 / 5 Share

March 16, 2022

Great service really helped solve my issue in a short amount of time. I am glad i am now able to provide chat services to my clients.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad that we were able to help you with your concern. If there's anything else you need along the way, just let us know. We are always happy to help in any way we can. 😊 Thanks, Kevin

5 / 5 Share

March 15, 2022

Customer service is great, app is seamlessly working :) Also no need to mention the price policy of this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Best regards, Kevin

5 / 5 Share

March 16, 2022

The app is very easy to install and use. Also having CSS access means I can make it look just how I want it. The main highlight however is the amazing customer service. If I could give Abbie 10 stars I would. She was super helpful, friendly, great advice, took the right initiatives and made it such a pleasant experience.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants. We're very grateful that you are happy with our services. If you have further questions or experience issues along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😃 Thanks, Kevin

5 / 5 Share

March 15, 2022

Ryan removed the rebranding for me and helped me get assistance on another app. Thanks so much! Beth from YellowstoneSoap.com

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 14, 2022

great......................................................................... .................. ........

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

Wonderful customer support! Ryan was very helpful and I'm excited to try out the app. Thank you so much!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for leaving a 5-star review. 🌟Please feel free to reach out to us anytime if you have further questions along the way. Much appreciated, Kevin

5 / 5 Share

March 14, 2022

great app, thaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaak you .

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2022

Easy to use and very intuitive. The chat support was amazing! They were accessible, knowledgeable and provided additional helpful resources to help promote our page.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Your positive feedback means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

March 13, 2022

Really good customer service! Great communication. And would definitely recommend this app for anyone who want to do email marketing.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

March 13, 2022

Lovely lady very helpful. Took time to explains and assist with many things. Thank you for your time today

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 13, 2022

Arianne was a great help and provided some helpful information for making my site better. She was polite and cheerful.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

March 13, 2022

I received the help I needed asap and also received some suggestions for additional options too! Love the extra help!!!!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive review! We're always here and happy to help answer any questions you may have at any time. 😃 Best regards, Kevin

5 / 5 Share

March 13, 2022

It's a solid and good app with helpful features. The customer service is sensational and helps immediately via chat. I can recommend this app!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

5 / 5 Share

March 13, 2022

Abbie is awesome! She's a real person, not a bot. And she is lovely and wants to help you! Would definitely recommend.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and for recommending us to the Shopify community. If there's anything else we can do, please let us know. Happy to help out in any way we can. ✨ Best wishes, Kevin

5 / 5 Share

March 12, 2022

The app is amazing but the customer service from Abbie was even better! Thank you so much for helping me! <3

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Best regards, Kevin

5 / 5 Share

March 11, 2022

I liked how personalised the experience was. Easy to set up and everything else is ready to go. Great for beginners. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so pleased that you like our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin