All reviews

Rating Breakdown

  • 5
    98% (4,552 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

March 11, 2022

The app works well, super simple if you're looking for an app that does 1 thing perfectly. I saw all these reviews talking about the support team, there true for sure, amazing support

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

March 11, 2022

Pete was very nice and friendly and helped with my request :) Looking forward to use the app and explore what it can do for our store!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! ✨ We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you need help along the way, just let us know. All the best, Kevin

5 / 5 Share

March 11, 2022

Ryan is awesome! response time superb. I loved the GIFs during a chat, they kept me engaged while he worked on his end.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Much appreciated, Kevin

5 / 5 Share

March 11, 2022

The best customer service I've experienced in a long time! Looking forward to starting using the app.

Store

AÉRYNE

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for the awesome feedback! We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

March 10, 2022

the customer service was amazing!! The woman i spoke with awesome, helped and provided all the information i needed!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We are here for you anytime. 😊 Best regards, Kevin

5 / 5 Share

March 10, 2022

App is great so far and Abbie with chat support was SUPER helpful! Working on my first round of pop ups now.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are satisfied with our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

March 10, 2022

very good she is thank you abbie for your kind support to an old lady like me who knows nothing about tech

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If there's anything else you need, just let us know. 😊 All the best, Kevin

5 / 5 Share

March 10, 2022

They recommended us their new app and the pricing was so reasonable. And also all features are very convenient. Thank you

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! Cheers, Kevin

5 / 5 Share

March 10, 2022

The customer service from Betty has been amazing so far! Will write another review after I've used the product thoroughly.

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Star review! 🌟 If you ever need anything, we are here for you any time! Best regards, Kevin

5 / 5 Share

March 10, 2022

我使用這個程序來幫我的商店獲取更多的客戶資料,設定很簡單,還有隨時在線的克服可以即時協助,是個很不錯的體驗。 ..............................................................................................................................................

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

我們很高興看到您獲得了 5 星級體驗! 我們一直在努力幫助您和您的企業取得成功! 乾杯,Kevin

5 / 5 Share

March 9, 2022

Rivo offers some amazing free services in spaces that usually cost 10-15 a month. Customer service is super friendly as well! Loving it!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for choosing our app and we are always here, anytime you need us. Your positive review is very much appreciated! All the best, Kevin

5 / 5 Share

March 9, 2022

Very friendly and informative customer service. Quick response and quick and detailed feedback. Would recommend to others for help with email pop ups.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

March 9, 2022

The app was very easy to use and worked within minutes! It makes my shop look official and fun! Highly recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

March 9, 2022

I was brand new to the app and Lance was on it right away with helping me every step of the way. Made everything super simple and easy for me to get set up. Can't wait to use the app!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin

5 / 5 Share

March 9, 2022

Best Customer Support ever, very gentle and friendly! My question has been solved really uncomplicated and quickly, many thanks!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

So happy that we were able to help you with your concern. Thanks so much for your kind words. If there's anything else we can help you with, just let us know anytime. 🍻 Cheers, Kevin

5 / 5 Share

March 9, 2022

Support 10/10, die Pop-ups sind super einzustellen. Wir sind sehr zufrieden! Ich kann Rivo alles weiterempfehlen, die ihre Konversionrate erhöhen wollen.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Du bist toll! 🤩 Diese Bewertung hat uns den Tag versüßt! Wir sind so dankbar für Kunden wie Sie und freuen uns sehr, zu Ihnen und Ihrem Geschäftserfolg beitragen zu können! Sehr geschätzt, Kevin

5 / 5 Share

March 9, 2022

Betty was great and helped with everything I needed. She was prompt and kind. The app itself is quite easy to use and intuitive. :)

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Glad you are happy with our app and customer service! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

March 8, 2022

Super easy to set up, looks great! And customer service is fantastic. I chatted with Ryan to remove branding and it was simple and fast. Highly recommended!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and for recommending us! We're glad you love our app's setup process and customer support. 🤩 Feel free to reach out to us anytime if you have additional questions. We are always happy to help in any way we can! All the best, Kevin

5 / 5 Share

March 8, 2022

Fantastic, does what it says on the tin, very simple and easy to setup, very friendly customer service too (thanks Lance!)

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad you love our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

March 8, 2022

Atención rápida y personalizada. Gran aplicación gratuita para personalizar popups.............................................................................................................

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Eres tan increíble! ¡Muchas gracias por las 5 estrellas! Saludos, Kevin