All reviews

Rating Breakdown

  • 5
    98% (4,552 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

March 8, 2022

Betty helped we very quickly, amazing customer support. Keep up the good work! App is also easy to work with and responsive.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

March 7, 2022

Great and easy to use; straightforward popup app that does what it needs to. Helpful customer service team as well!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for spreading the word about us! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

March 7, 2022

just installed the app and so far so good- super easy to set up and design is nice. great customer service too!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

March 7, 2022

Fast customer service and responded to my issues quickly. This app is great to help capture emails.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

We're happy that we were able to help you with your concern. 😃 Please let us know anytime if there's anything else you need help with. Thanks, Kevin

5 / 5 Share

March 7, 2022

Excellent customer service thank you really made my day Thanks so much looking forward to using the app

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our support! 🙌 If you have further questions or experience issues along the way, just let us know. We are here for you anytime. Thanks, Kevin

5 / 5 Share

March 6, 2022

Abbie is always a pleasure. She has helped me setup a few of the Rivo apps. She goes out of her way to make sure my questions are answered. Thank you for the amazing service!!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 6, 2022

I'm just getting started on this app but I love it so far. The agent that I spoke with was very helpful

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

So happy that you are loving our app so far! Thank you so much for the 5-Star review. 🌟 Best regards, Kevin

5 / 5 Share

March 5, 2022

Great app, easy to use, great customer support. Exactly what we were looking for! We will explore all app powered by RIVO!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback, and you are welcome to try other apps we have! ☺️ Best wishes, Kevin

5 / 5 Share

March 5, 2022

The best customer service in the world. Absolutely the best app to capture e-mail and wrap customer attention. You need to try this...is Amazing. A+ to these guys, Thank You so much for all your help and support.

Using app

6 days

Total reviews

13

Average rating

5.0

Developer Reply

What a wonderful review!✨This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Kevin

5 / 5 Share

March 5, 2022

The customer service is awesome..very fast reply..very helpful and nice person.. i really recommended this app..

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad you are satisfied with our customer support and thank you so much for recommending us to the Shopify community! 🍻 Cheers, Kevin

5 / 5 Share

March 4, 2022

customer service is amazing!!! Ryan from Rivo was awesome to work with. App setup and use is easy!!!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 4, 2022

Toller schneller Service und beste Lösungen dazu erhalten. Vielen Dank und sehr zu empfehlen außerdem

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Vielen Dank für das positive Feedback und die Weiterempfehlung an die Community! 🎉 Ihre 5-Sterne werden sehr geschätzt! Tschüss, Kevin

5 / 5 Share

March 4, 2022

I have a new business and Abbie give me a lot of helpful apps that will help my website increase sells and traffic.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

March 3, 2022

So far so good. I am really happy with it. You can't ask for a better company, reps or product. Thanks!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that you're happy with our app and services so far. Thanks so much for the awesome feedback and 5-stars! 🙌 Cheers, Kevin

5 / 5 Share

March 2, 2022

amazingly fast response time, and a real, live human!! this is a simple to use and necessary app. good work.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Thanks so much for the review! Let us know if we can help answer any questions at any time. 😃 Best regards, Kevin

5 / 5 Share

March 2, 2022

I asked for so many questions based on the popup widget because it was my first time using the app. Regardless of the numerous questions, I asked, Ryan from the support team helped me with everything and managed to solve all the problems within just seconds.. I'm really thankful for being so helpful and friendly :) Thanks for the great app and great support!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping Merchants like you and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

5 / 5 Share

March 2, 2022

Just downloaded the app, customised the email pop-up and had a nice helpful chat with Abbie. So far I only have very positive words! It's a easy to install, well designed and very well managed app. I look forward to seeing first subscribers coming in

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If you ever have further questions or need help along the way, just let us know. 🙌 Cheers, Kevin

5 / 5 Share

March 2, 2022

RIVO is my favorite popup so far! And their customer service is fast and amazing! Love that this app is free and still have all the awesome features.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated, Kevin

5 / 5 Share

March 2, 2022

Chat support was awesome, fast, and took care of helping me get it set up the way I wanted. Highly recommend.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! Thanks so much for recommending us, and we're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

March 2, 2022

Amazing pop-up app, totally meets my needs. It helps me a lot i have to say. the service is also very good

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app. Thank you so much for the 5-stars! 🍻 Cheers, Kevin