TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,641
chart
#82
All reviews
Rating Breakdown
Review RSS Feed
March 2, 2022
Very Helpful, fast response and knowledgeable about the apps offered and how they impact the customers needs. Finally a company that puts customers before profits.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
March 1, 2022
Fast and efficient with request and provide the answers you want and need to hear. Thanks for a great customer experience! -Joan JoanMourfieldInteriors.com
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Feb. 28, 2022
So helpful and Nice! I asked to remove the RIVO branding on the pop-up. Super easy! THANK YOU THANK YOU!
Using app
About 1 month
Total reviews
1
Average rating
5.0
Glad that we were able to help you with your concern. If there's anything else you need along the way, just let us know. We're always happy to help. 😃 Thanks, Kevin
Feb. 28, 2022
Pete was amazing! Thanks for helping me set up the app! App work great...Hoping to get a lot of subscribers!
Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Feb. 28, 2022
Abbie was the best to work with. Without good service reps like her, companies don't go far. Y'all got it right with that one. She provided me with much more value than I expected during our chat conversation. I am amazed at her service. Thank you!
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Feb. 27, 2022
Super easy to set up and functions perfectly for capturing emails and offering a discount code to the customer. Also great customer service (Abbie who I talked to) that are quick and efficient :)
Thank you so much for the feedback and 5-Stars! We're so glad you love the app's features and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Feb. 27, 2022
This app is awesome and the functionality is great! The support is amazing and very quick to help! Definitely plan to continue using this.
We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! Best regards, Kevin
Feb. 27, 2022
So far, so good! And completely free? I'm almost wondering if this is too good to be true. And is Abbie even real? She's great. Well done.
Wonderful feedback! ❤️ So glad to hear you had a 5-star experience with our customer support! Thanks so much for the positive review and feedback! Best wishes, Kevin
Feb. 27, 2022
You can't imagine how enthusiastic it is for a free app, especially my customer service Abbie, her reply is always prompt, it is no exaggeration to say that this is the best customer service I have ever encountered, thank them very much
You are awesome! ✨Thanks so much for your kind words, and we are grateful that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 All the best, Kevin
Feb. 27, 2022
This app looks perfect and the CS Arianne has been so efficient and helpful, she removed the Rivo logo tag from the popup in a few seconds and it's FREE! I highly recommend this app to any Shopify users!!
So pleased to hear that you are satisfied with our customer service. 😊Thanks so much for your kind words and for recommending us to the Shopify community. 🙌 Cheers, Kevin
Feb. 27, 2022
This application is awesome, the support team is very helpful I really appreciate their attitude :).
Feb. 27, 2022
Very ease app to work with. Had a couple of questions and opened up the support check at 12:05 am est and there was Abbie. Addressed all concerns and assisted with adjustments. Thanks
Your review means the world to us thank you so much! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟Much appreciated, Kevin
Feb. 26, 2022
Had a stylish, functional email pop up working in minutes! Excellent customer service and all the features you need to add you own personal branding to the popup Excellent app–clean and simple.
We're so glad to hear that you love our app and are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Feb. 26, 2022
This app is awesome so far. Was very easy to set-up and customer service was very responsive and very helpful. It was exactly what I was looking for.
We are so happy to hear that you love our app and customer service! Thank you so much for the positive feedback and review! Much appreciated, Kevin
Feb. 26, 2022
Customer service is amazing! They helped me with everything I needed! Such a great app! Would recommend to anyone!
Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. All the best, Kevin
Feb. 26, 2022
The customer service was fast and very helpful. I had a hard time responding to the chat but quickly figured out how to.
So happy that you like our customer support. If there's anything else we can help you with along the way, just let us know. We're always here to help. 😊Thanks, Kevin
Feb. 26, 2022
Aroll went above and beyond to help with setting up and extra features. Would not hesitate to recommend.
Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best wishes, Kevin
Feb. 26, 2022
Love the ease of using and setting up the email pop ups! User friendly and the css feature makes the pop up POP!!
Glad you are loving our app so far! Thank you so much for the 5-Star review. 🍻 Cheers, Kevin
Feb. 25, 2022
Abbie was very helpful and kind. She helped with my questions but also gave other insights that she thought might be helpful to me.
Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Best regards, Kevin
Feb. 25, 2022
The customer service on this app was really helpful and the app is a great add to our website as we build our email list.
We're pleased that you are satisfied with our customer service. 😊 Thanks so much for the positive 5-star review! Much appreciated, Kevin