All reviews

Rating Breakdown

  • 5
    98% (4,552 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Feb. 25, 2022

Great app very on point customer support. very easy to work with and looks great and adds value to my website

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

Feb. 25, 2022

Very helpful in getting setup. Offered several options to gain more customers and keep current customers coming back. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Best regards, Kevin

5 / 5 Share

Feb. 24, 2022

Abbie is the best counselor! I solved everything I was curious about! You're the best!I really like the app, too! It's the best. I'll keep using this app.

Store

HUBBISH

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🌟 These reviews make our day here! Thanks, Kevin

5 / 5 Share

Feb. 24, 2022

I am just starting out but the customer service is the best. I am happy with seeing how the pop up works. Abbie with Customer service went above and beyond to help me out and set up my page. She even found some mistakes I had made in my social media which was great!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

Feb. 24, 2022

I am just starting with the app but the customer service has been amazing and Ryan was such help to me. I am hoping the app is as good as the team they have on support.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback! 🤩 We love helping businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

5 / 5 Share

Feb. 24, 2022

I needed an opt-in newsletter popup and i choose Rivo. I'm so glad i did. I had to do a special set up to use it with Shogun and the customer support was amazing. I definitely recommend! +1

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! 🍻 Cheers, Kevin

5 / 5 Share

Feb. 24, 2022

Facil y rapido de instalar. Muy útil para tener un pop up para que las personas se suscriban. La atencion por el chat muy eficiente

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Increíble! ¡Muchas gracias por el informe positivo! 🌟 Háganos saber si podemos ayudar a responder cualquier pregunta en cualquier momento. Todo lo mejor, Kevin

5 / 5 Share

Feb. 24, 2022

Pete was great in assisting me! Helped me with everything and had a great chat with him. Helped me with a lot of the features on the app too.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin

5 / 5 Share

Feb. 24, 2022

great and fast customer service; got right to it, no extra fluff and was able to handle everything in a timely manner

Using app

Over 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Thanks for the 5-Star review! We truly appreciate you using the app. Much appreciated, Kevin

5 / 5 Share

Feb. 23, 2022

Thank you abbie! Super helpful, easy to use and looks clean on my site! Love the fact that they are responsive!

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5-stars! 🌟 Best wishes, Kevin

5 / 5 Share

Feb. 23, 2022

Great service, Ryan is very friendly and funny lovely to work with! He helped me out really fast and made me laugh while I was waiting!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Feb. 23, 2022

Pete was very helpful for me to get this set up - fast and straight forward. I feel confident now to be able to use the app and use it correctly

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

5 / 5 Share

Feb. 22, 2022

Seems easy to use, clean looking appearance on website. Chat was also helpful as well to take off the branding.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad you are liking the app so far, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way, just shoot us a quick message anytime. 🙂 All the best, Kevin

5 / 5 Share

Feb. 22, 2022

Using app the capture more emails and build a cliental base. The customer service was super helpful.

Using app

3 months

Total reviews

9

Average rating

4.6

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

5 / 5 Share

Feb. 22, 2022

great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Really quick and easy to create an email pop up, any issues I had were resolved quickly with the help of Pete in the chat! I would highly recommend this app :)

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

So glad that we were able to help you with your concern. 😊 Thanks so much for the 5-stars and for recommending us to the Shopify community. Much appreciated, Kevin

5 / 5 Share

Feb. 22, 2022

Supper nice app using it for my email signup popups & the developers are so nice & I love that’s it’s all free and easy to use they reply back so fast to which is always a plus!:)

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

Feb. 21, 2022

So far so good! Great assistance getting the app working and I enjoy the ease of setup. The chat feature was great too with super helpful support.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are liking the app so far! 🙌 Feel free to reach out any time if we can help answer any questions. Cheers, Kevin

5 / 5 Share

Feb. 21, 2022

Amazing the customer suport was fats and it works great.it tottaly helped out with sales and also ws great

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and review! 🙌 Much appreciated, Kevin

5 / 5 Share

Feb. 20, 2022

I really like how helpful the helper are. how you can customize the pop-up to your choice and set a time frame.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you like our app and services! Thank you so much for the positive feedback and review! 🌟 All the best, Kevin