All reviews

Rating Breakdown

  • 5
    98% (4,552 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Feb. 20, 2022

Excellent and fast service. This was offering exactly what we were looking for. Fantastic experience!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app has exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

Feb. 20, 2022

One of the best chat help assists I have come across; Very easy to communicate to and didn't take long at all to do what I needed. great work!

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Feb. 19, 2022

My chat with Abbie was great. She guided me through the app and explained how it works with my store very clearly. She also gave me some very useful tips for getting started and additional information. Brilliant service

Using app

30 days

Total reviews

5

Average rating

5.0

Developer Reply

Marvelous! Thank you so much for your kind words and compliments! If there's anything else we can do, please feel free to reach out at any time. We're always happy to help out in any way we can. Best regards, Kevin

5 / 5 Share

Feb. 19, 2022

awesome customer service and response times from Lance. Would recommend for an business looking to add popups.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you are satisfied with our customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Best wishes, Kevin

5 / 5 Share

Feb. 18, 2022

Quick response, super easy to use and extremely helpful! Super recommend it for anyone looking for marketing options!

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! ✨Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

Feb. 18, 2022

Ryan, was amazing to work with, I would recommend this app not just because its great but because the customer service was exceptional :) Have a great day

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Feb. 18, 2022

I am brand new with my e-commerce store, and this app is making it so much easier for me to draw in the attention of my potential customers. The customer support provided to me right off the bat was excellent and very quick to respond. Love it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We are glad to hear that the app is making things easier for you. If you have further questions or encounter issues along the way, just let us know. We are always here to help. 😊 Best wishes, Kevin

5 / 5 Share

Feb. 18, 2022

Easy to use and Fantastic customer service! Lance helped me make sure everything was setup properly!

Using app

23 days

Total reviews

3

Average rating

4.3

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 All the best, Kevin

5 / 5 Share

Feb. 17, 2022

Abbie was AMAZING and super helpful! The app is easy to navigate especially with Abbie's help. Give her a raise please :).

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad you are satisfied with our customer service! Thanks so much for your kind words and 5-stars! 🌟 Best wishes, Kevin

5 / 5 Share

Feb. 17, 2022

j aime beaucoup, comme elle est rapide, l'assistance aussi est geniale, mon site est devenu tres tres rapide

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Nous sommes ravis que notre application ait fourni d'excellents résultats pour votre magasin en très peu de temps ! 🙌 Votre avis est très apprécié ! Bien à vous, Kévin

5 / 5 Share

Feb. 17, 2022

I just installed this App as my previous experience with these Developers they do best work. And Offcourse a Bedt customer support service Thanks Arianne

Using app

22 days

Total reviews

6

Average rating

4.7

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Feb. 17, 2022

Harleen was great in proving me a quick solution to my issue. So far, loving the app. Thanks so much!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to help fix the issue you were having. 🌟 Thank you so much for leaving a positive 5-star review. Let us know anytime if there's anything else we can help with. All the best, Kevin

5 / 5 Share

Feb. 17, 2022

Fabulous customer service, Arianne was very helpful & kind. Also great App, looking forward to using it on my website :)

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Feb. 17, 2022

Excelente aplicación cumple lo que promete, es muy rápida e intuitiva, su atención al cliente es maravillosa y solucionan casi instantáneamente tus problemas, altamente recomendable.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

¡Eres tan maravilloso! 🎉¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Todo lo mejor, Kevin

5 / 5 Share

Feb. 16, 2022

Just about to get started with these guys and the service is second to none. Really fast, lots of advice and really friendly. Plus it's free! Abbie was awesome and as a VIP I'll get even faster service if I need extra help down the track. Looking forward to getting my pop-ups working, but so far, totally recommend.

Store

UWDOGS

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We are so happy that you love our services! Thank you so much for your kind words and thoughtful feedback! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🍻 Cheers, Kevin

5 / 5 Share

Feb. 16, 2022

Easy to use and it's completely free. LOVE IT. The response was fast and was able to add to the store. Thanks to the developer

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad you are loving our app! 😄 Thank you so much for the 5-Star review. Best regards, Kevin

5 / 5 Share

Feb. 16, 2022

My experience Has Been Nothing But Phenomenal. I Truly Appreciate My Guy Ryan For having my back and being there in my time of need. As A New E-Commerce Business Owner It's Always Good To Have People & Such A Great Support team That's Always There. Highly Recommend This App To All E-Commerce Business Owners!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day! We are so grateful for Merchants like you and are super excited to be able to contribute to you and your business's success. Thank you so much for the positive feedback! Please don't hesitate to let us know anytime if you need help. Our team at Rivo is always here for you. 🤩 All the best, Kevin

5 / 5 Share

Feb. 16, 2022

great app, very easy and fast setup and the most important thing is that it does not ruin anything in the theme as some other similar apps do! customer is support very responsive and helpful

Using app

About 1 hour

Total reviews

28

Average rating

4.7

Developer Reply

Thank you so much for the amazing 5-star review! It means the world to us, and we are here for you anytime. 😊 Best wishes, Kevin

5 / 5 Share

Feb. 16, 2022

Perfect quick communication with no technical bamboozlement - just what is needed! Thank you so much!

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share

Feb. 16, 2022

Arianna was nothing short of awesomeness! Quick and responsive, helpful and assertive. I’m sure this app will do wonders and it’s all free with customization abilities. Thank you for coming into my world! Lol

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin