All reviews

Rating Breakdown

  • 5
    98% (4,552 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Feb. 16, 2022

Very kind assistance from Aroll and easy set up so far. I think this is just what I need for my ecommerce right now!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that you feel our app is what you need for your business! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Feb. 15, 2022

I recently installed this app so I have yet to explore it fully. It's very user friendly and seems to be perfect for my needs.

Store

cdsalas

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Feb. 15, 2022

I used the email pop-ups just as an add-on for the new store i built. The installing and setting up was super easy! But the customer service / chat-pop-up. 5/5. Ryan, specifically, was super quick to verify my store and take out the "powered by rivo" underneath the pop.up (which is a free service), and then also was kind, quick witted, joyful, and gave me pointers for my new business. MERCI! I'm really happy with customer care. :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best apps and customer service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Feb. 15, 2022

Everything works well, easy to set up, and super friendly support chat! They'll help you set up the banner and will give you extra features too

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for sharing your feedback and 5-star review! If you need help along the way, just let us know. We're always available anytime. Much appreciated, Kevin

5 / 5 Share

Feb. 15, 2022

Fantastic service from Harleen to get all set up :) Thanks for the great app and swift assistance, very good service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and services! Thanks so much for the 5-stars! 🤩 All the best, Kevin

5 / 5 Share

Feb. 15, 2022

App perfetta per creare un pop up di sconto. L'assistenza è stata presente e rapida nell'aiutarmi in base a ciò di cui avevo bisogno. Consigliatissima

Using app

32 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Grazie mille per la recensione a 5 stelle e per averci consigliato alla community! Facci sapere se possiamo aiutarti a rispondere a qualsiasi domanda in qualsiasi momento. I migliori auguri, Kevin

5 / 5 Share

Feb. 15, 2022

Marianne was great and understood the assignment. She also let me know about the loyalty program to help maintain customers as well. Great job!

Using app

About 11 hours

Total reviews

6

Average rating

4.7

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best regards, Kevin

5 / 5 Share

Feb. 15, 2022

I love this app, it is Amazing and absolutely fantastic customer support! I will install more of their apps.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad you are loving our app! Thank you so much for the 5-Star review! 🙌 Cheers, Kevin

5 / 5 Share

Feb. 14, 2022

A lady called Lalaine was really helpful and sweet to talk to. She answered the questions I needed to be answered and fixed them.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 If you have further questions along the way, please let us know. Happy to help out in any way we can. Much appreciated, Kevin

5 / 5 Share

Feb. 14, 2022

Was looking for free app and finally I found it. Very happy with this app. Absolutely free. Great Customer service. LOVE IT!

Store

VBoast

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and customer service! Thanks so much for the 5-stars! 🤩 All the best, Kevin

5 / 5 Share

Feb. 14, 2022

Arianne was soo helpful. App works perfect and its soo easy to adjust anything. I would definitely recommend.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Feb. 14, 2022

I love this app it works really well plus the support guys are very genitle. I recommend it- also you can remove their logo for free

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

So glad you are loving our app! ✨ Thank you so much for the 5-Star review and for recommending us to the Shopify community. If you have any questions or encounter issues along the way, just let us know. All the best, Kevin

5 / 5 Share

Feb. 13, 2022

Abbie ist cool Super Support. Danke , einfach & sehr nutzerfreundlich. Nur zu empfehlen. Kostenlos ist es auch.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Wir freuen uns sehr zu hören, dass Sie mit unserem Kundenservice zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

5 / 5 Share

Feb. 13, 2022

What a wonderful and free app, especially the customer service of Abbie. Very fast reply and kind help. Thank you so much!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! This review made our day! 🍻Cheers, Kevin

5 / 5 Share

Feb. 13, 2022

Great and fast help :-) They did a good job to help me further. Rivo is a good help to get customers

Store

TAgio

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-Star review! Your positive feedback means everything to us and we're glad that you feel we're on the right track! 🙌 Best wishes, Kevin

5 / 5 Share

Feb. 13, 2022

Very easy to customise to match website, good customer support - enjoying using the app so far! Thank you

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 Much appreciated, Kevin

5 / 5 Share

Feb. 13, 2022

Amazing customer service! Very fast to reply and Pete helped with additional questions / features! Can only recommend!

Store

venovay

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin

5 / 5 Share

Feb. 13, 2022

awesome help Pete appreciate you very great service you provided me today trying to get the branding off

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Feb. 13, 2022

Excellent customer service, great app. I use pop ups for discounts and it's super cool and awesome app.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! ✨ Thank you so much for the positive feedback and review! Best regards, Kevin

5 / 5 Share

Feb. 13, 2022

The customer service was AMAZING!! Very quick and efficient responses. Can't wait to delve more into the APP.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Best wishes, Kevin