All reviews

Rating Breakdown

  • 5
    98% (4,552 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Feb. 8, 2022

Amazing customer service! Swift and intentional when is comes to helping and connecting with users!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad you are happy with our customer service. 😊 Thank you so much for the positive review! All the best, Kevin

5 / 5 Share

Feb. 8, 2022

Excellent product. Highly recommended. Would use again. Customer service is top notch and very helpful.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

5 / 5 Share

Feb. 7, 2022

I've just started, but right off the bat the customer service has been excellent. I look forward to using the app!

Store

BOARD30

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Let us know if any questions come up or if we can help along the way. 🤩 All the best, Kevin

5 / 5 Share

Feb. 7, 2022

Harleen was amazing. She was very polite and helpful with what I needed to get done. Hope to get her again!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars! 🌟 We genuinely appreciate you using our app. Best regards, Kevin

5 / 5 Share

Feb. 7, 2022

Just installed this app and very happy how it works! Thanks to Ryan for helping me to figure it out and setup, even though, it was easy. Looks great!

Store

SAFASOL

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you have further questions or if we can help along the way, feel free to reach out to us anytime! Much appreciated, Kevin

5 / 5 Share

Feb. 7, 2022

Very good customer service nice and helpful. I recommend the app. The app is easy to use. Thank you :-)

Using app

22 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin

5 / 5 Share

Feb. 7, 2022

The customer service Pete is amazing. He is very kind and enthusiastic.I like this app.I like the Rivo team.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Feb. 6, 2022

Great support and fast response, works well with the shop and all the products. Thanks for the Rivo Team!

Using app

6 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you are liking the app so far! 😀If you need anything at all just let us know. Cheers, Kevin

5 / 5 Share

Feb. 6, 2022

Amazing !! works really well with my shopify store and the team at RIVO are super supportive ! Thank you for this amazing app :) !!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are so happy that our app works really well with your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Feb. 5, 2022

Abbie was incredible and so helpful! So far the app is serving me super well, and I also downloaded their loyalty program app. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! ✨ Thanks so much for the positive review and for using other apps we have! Let us know if we can help answer any questions at any time. Best regards, Kevin

5 / 5 Share

Feb. 5, 2022

Very Helpful! She even look over my website and suggested I should add a feature that will help. Great customer service!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Best regards, Kevin

5 / 5 Share

Feb. 5, 2022

I love the app! It is easy to work with and it looks very good on my website. I resisted adding an email pop-up but this works really well for my business. And the customer support is outstanding. Very friendly, knowledgeable, and responsive!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Awesome, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 Best wishes, Kevin

5 / 5 Share

Feb. 5, 2022

I am unable to rate the effectiveness of the app as I just installed it. But as for the set up of the app I am giving it 5 stars and the customer service was wonderful Spoke with 2 different people for 2 different reasons and loved the communication. It was casual which i find to be very helpful when you don't know what you're doing and being walked through something.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

Very nice support and very nice service. Its very user friendly to use and i can recommend this app to everyone.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

5 / 5 Share

Feb. 5, 2022

+ Great app : Free & very easy to use, in a few minutes my pop-up was personalized and displayed on my shop. Thanks to Lance for his reactivity. - A little less smiley, that would be just as good ;)

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Glad you love our app so far! Thank you so much for the 5-Star review! If there's anything we can help with along the way, just let us know. Cheers, Kevin

5 / 5 Share

Feb. 4, 2022

Customer support is 100% They have helped me with everything I have asked and cleared any misconceptions I have

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Feb. 4, 2022

I just added this app, so far it has been great and no problems. Great customer service! Abbie was so helpful and nice!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Best wishes, Kevin

5 / 5 Share

Feb. 4, 2022

Abbie was super helpful and was able to recommend other apps that would help grow my business. ! Great app, Fantastic Support.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! 🥂 Cheers to success!

5 / 5 Share

Feb. 4, 2022

I am unable to rate the effectiveness of the app as I just installed it. But as for the set up of the app I am giving it 5 stars and the customer service was wonderful Spoke with 2 different people for 2 different reasons and loved the communication. It was casual which i find to be very helpful when you don't know what you're doing and being walked through something.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the thoughtful feedback! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Feb. 4, 2022

Excellent, fast and supports in the asked way. Thanks for the help with the removal in the app and popup.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin