All reviews

Rating Breakdown

  • 5
    98% (4,553 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Jan. 31, 2022

I've been wanting to find a pop up app for a while that is easily integrated into Shopify and Rivo is absolutely perfect and is exactly what I've been after. Other apps I've used are always difficult to navigate and don't consider the user experience but Rivo has been great. After jumping on the app and having a couple questions I was immediately connected with a team member (James) and he was so great and helpful. He even recorded a personalised video which gave me a great run through of the app. Amazing app and amazing service! Will definitely recommend to all my small biz friends!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. Thanks so much for your thoughtful review and for recommending us to your friends! If you ever need anything at all, just let us know. Much appreciated, Kevin

5 / 5 Share

Jan. 31, 2022

Was so helpful and kind. Excellent customer service!!! :) Lea, was knowledgeable and gave me suggestions to improve my business. Thank You Leah!

Store

avigbor

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

Jan. 30, 2022

Amazing app. Abbie was insightful and knowledgeable about their product offerings. They also have really quick response times. Would definitely recommend it.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

You are wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Jan. 30, 2022

I chatted with Ariane, and she's amazing! She's helpful, approachable, and knows what she's doing. The company is very lucky to have her.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! 🤩 Thank you very much for your compliments and kind words. We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. If there's anything else we can do, please feel free to reach out to us anytime. Our team is happy to help out in any way we can. Best wishes, Kevin

5 / 5 Share

Jan. 30, 2022

I was looking for a simple and easy to use pop up app and I have found it in Rivo! They are so helpful, Arianne was amazing! I am so pleased with how easy and useful Rivo is to my store.

Using app

3 days

Total reviews

12

Average rating

4.7

Developer Reply

We're so happy to see that you had a 5-Star experience with Rivo! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! All the best, Kevin

5 / 5 Share

Jan. 30, 2022

I used this app to get an email popup which helps so much in collecting emails for email marketing, and the app is free too and really good, recommended

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin

5 / 5 Share

Jan. 28, 2022

Awesome app! Customer support is more than helpful! Everything is well-considered. Highly recommend this amazing app!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you love our app and support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Jan. 28, 2022

I tried this app so that we could have the subscribe popup, and one that we can make more fitting for our shop. As I was working on what ours would say and look like, I saw an option to remove the Powered By Rivo. I clicked it and was instantly in contact with Laurence who went above and beyond what I was expecting! This app is already showing much promise!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you have any questions or encounter issues along the way, just let us know. Our team here at Rivo is always happy to help out in any way we can. Cheers, Kevin

5 / 5 Share

Jan. 27, 2022

Abbie, was an amazing help with getting my shop and email pop ready. She was very fast in her response and directed me on where to go. She made sure I had all I needed before the chat was completed.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. 🙌 Thanks, Kevin

5 / 5 Share

Jan. 27, 2022

Abby did an amazing. She responded promptly and quickly assisted me with what I needed. This is my first time using this app and she offered suggestions that I could use for my store.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 Your compliments and kind words mean so much to us. Thank you for using our app and for the positive feedback! If there's anything else we can help you with along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Jan. 27, 2022

It is helping me to grow my business!! I also love the response times if i need any help with anything i am stuck on.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your business! Thanks so much for the 5-star review! Best wishes, Kevin

5 / 5 Share

Jan. 27, 2022

Seems great so far. Best customer service ever! Abbie was knowledgeable, efficient, and just an all around pleasure to work with.

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and customer support. Thank you so much for the awesome 5-star review! 🌟 Much appreciated, Kevin

5 / 5 Share

Jan. 27, 2022

Harleen was so prompt and helpful! I had a great first-time experience setting up my website with Rivo.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 27, 2022

AMAZING customer service. Ryan helped me immediately and was very kind. Definitely would recommend!!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

5 / 5 Share

Jan. 27, 2022

The application works really well and its content is very complete. The support staff is very attentive and responds instantly. I recommend this application 100%.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

Jan. 27, 2022

I am using the app. It works well and is fantastic. Thanks a hug to the whole team. It helps me to start my business. Thanks !

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

5 / 5 Share

Jan. 26, 2022

Abbie helped me with all my issues regarding store speed, branding removal ad also suggested some optional apps to help me improve customer experience thanks

Using app

10 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We're so grateful that you are satisfied with our customer service. 😊 If there's anything else we can do to help, just let us know. Happy to help out in any way we can. All the best, Kevin

5 / 5 Share

Jan. 26, 2022

Just getting started with the app, but so far I can say that the customer service is fast and friendly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-stars, Any Given Gameday! We greatly appreciate you using the app! Much appreciated, Kevin

5 / 5 Share

Jan. 26, 2022

We just added this app. We look forward to test it. Looks great sofar. Awesome support, very friendly and serviceminded

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! 🙌 We're excited to be part of your business growth and success! If you have any questions or encounter issues along the way, please let us know. Cheers, Kevin

5 / 5 Share

Jan. 26, 2022

I loved the customer service that was provided. James definitely went out of his way to provide the best service. Keep it up!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful that you love our customer service. Your praise in your 5-Star review is very much appreciated! If there is anything else we can do, please feel free to reach out anytime. 😊 Thanks, Kevin