All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2022

Jel was super helpful during our online chat, She went above and beyond to make sure I understood what to do and offered great tips to better my store.

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 18, 2022

I worked with Yaci and she was FAN-TASTIC!!!! Super quick responses, fun and full of knowledge! I can't wait to showcase this app in BOTH of my e-commerce stores!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 18, 2022

The app is extremely easy to use and create and customise your pop-ups. The customer service is also very helpful.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

5 / 5 Share

Nov. 18, 2022

App acts as it is described it met and exceeded expectations, useful and flawless customer service to help set up.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the app so far. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Nov. 18, 2022

Customer service was excellent!!! I received a reply automatically and the agent was very kind and friendly. Resolved what I needed super quickly.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Nov. 18, 2022

The App is the Best and works perfectly! The Customer Service are very very good! greeting to Betty!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Nov. 18, 2022

Really quick and easy app to get something so fundamental to your subscriber list set up! Customer support is fast and efficient, typically replies within 3-5 minutes from opening conversation and hasn't failed to solve my problem once! Really high quality app!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 17, 2022

It was so easy to create a pop up and the customer service is amazing! Also great tutorial videos. Thank you

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Nov. 17, 2022

Super easy to use, especially for someone that is not tech savvy. Their online chat staff are super helpful, and can help on weekends and late nights. Shoutout to Lance for being super helpful.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Your 5-stars mean the world to us! We are always happy to help in any way we can and are available anytime. 🌟 Thanks, Kevin

5 / 5 Share

Nov. 17, 2022

It was so nice chatting with Lance. He helped me through everything and he is great!! Thanks for having such great people!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 17, 2022

Abbie is awesome! Super responsive and helpful! We communicated via chat but I can tell she's good person with good energy just from that. Highly recommend!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 🎉 Cheers, Kevin

5 / 5 Share

Nov. 17, 2022

Using the app for the first time, needed some quick adjustments, contacted support via chat and had the most efficient and pleasant experience. And some giggles too (the support person had a sweet sense of humor and made great use of cute funny GIFs. I needed the laughs!). Super happy customer so far.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 17, 2022

Works really well and easy to set it up. Very friendly helpdesk and fast respons. i know this plugin will bring me much help

Store

RosQ

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

5 / 5 Share

Nov. 17, 2022

Very nice app & team behind it! For free as to date... Hopefully it stays free. Support team is also very kind!

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Nov. 17, 2022

I have been servec by Lance for my first time using the free apps and so far i cant ask better , verry happy i think this apps will change my life , no joke!! thanks again Lance :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are happy with our apps and services! Your 5-stars and positive feedback are very much appreciated! 😊 Thanks, Kevin

5 / 5 Share

Nov. 16, 2022

Very good support from Lance.Easy to use, I used other Rivo app before, I think all Rivo app should be recommended!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending all of our apps to the Shopify community! 🙌 Cheers, Kevin

4 / 5 Share

Nov. 16, 2022

I WILL BE USING THIS APP FOR EMAIL MARKETING AND NEWSLETTER FOR THE PURPOSE OF DRIVING MORE CUSTOMERS TOWARDS TO BUY MORE PRODUCT

Using app

26 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! 😃 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know and we would be happy to see where we can improve. 🙌 All the best, Kevin

5 / 5 Share

Nov. 16, 2022

THIS IS A COOL APP SUCH A GREAT ADD TO HELP MY STORE. WILL SUGGEST IT TO OTHERS TO USE AS WELL. THANKS!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin

5 / 5 Share

Nov. 16, 2022

Just downloaded the app and I can say that the customer service is excellent! Looking forward to using more features of this app! Recommended : )

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for choosing our app and for recommending us! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Nov. 16, 2022

Tried out because its free, had a few questions and had 0 wait time! Chatted with a live agent who answered every question and the app is VERY easy to use! Bonus, my rep Arianne sent amazing GIFS.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin