TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#106
All reviews
Rating Breakdown
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March 11, 2023
Fabulous service and easy to use! Paul was brilliant answering all my questions and showing all the options of what the app could do to help my business
We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. If there's anything else we can do to help, please don't hesitate to reach out. Best regards, Kevin
March 11, 2023
Easy to get going. Customer support rep Jel, was fantastic and very informative. I will continue using this app, thanks
Your 5-star review and positive feedback mean a lot to us. We're glad to hear that you are happy with our app and services. Thank you for your support! Cheers, Kevin
March 11, 2023
Rivo Saved my time in many ways, and customers love using discount codes for purchases. Their customer service is the fastest I ever see. Thank you again, and keep it up. Recommended for people without any experience of coding and small businesses
We're delighted to hear that our platform has helped you save time and that your customers are enjoying the discount codes. We're also proud to have provided you with excellent customer service as we strive to provide fast and efficient support to all of our customers. We appreciate your recommendation and are always here to help you and your business grow. Thanks, Kevin
March 11, 2023
Your support is superb in my case and also point other point related to my store, Thanks a lot for your time.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
March 11, 2023
Mica is a top-notch chat agent who is knowledgeable and responsive. Their ability to quickly and accurately address customer concerns is truly impressive. Mica's exceptional communication skills and dedication to customer satisfaction make them a valuable asset to the team over at Rivo.
We're thrilled that we were able to provide you with a top-notch experience and that our ability to quickly and accurately address your concerns left a positive impression. We take pride in our team's communication skills and dedication to customer satisfaction, and we're glad to know that our efforts were appreciated. We look forward to continuing to provide you with exceptional service. Thank you for choosing Rivo! All the best, Kevin
March 10, 2023
Super fast and helpful customer service. Just needed to get access to the CSS, and Jel helped me with so much more. Great first impression!
It's great to hear that we were able to provide you with fast and knowledgeable assistance. We appreciate your positive feedback! Thanks, Kevin
March 10, 2023
good Mica and good service total cnofort esta bien llevo años con ellos en el trabajo es bue producto para su us
Gracias por ser un cliente valioso y por usar nuestra aplicación. Siempre estamos aquí para ayudarlo y apoyarlo, así que si necesita algo, comuníquese con nosotros. Todo lo mejor, Kevin
March 10, 2023
Mica from customer service was very kind and helpful. the App is easy to use and totally FREE. Hope it will stay like this!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
March 10, 2023
Very good customer service would recommend. Easy to use and navigate plus completely free. Defentally going to be using this from now on!
We appreciate your business and are grateful that you've chosen our app to help grow your store. Thank you so much for your recommendation! Cheers, Kevin
March 10, 2023
I love this app! Abbie and Lea went above and beyond to help me customize my email popup! I used to use other apps that were a giant waste of money with horrible customer service! I am so so grateful I found Rivo! Thank you Thank you Thank you!
We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
March 9, 2023
Jel is very help. She help me add custom css quickly and also provide extra tip for me. She respond very quickly to question
Thank you for your kind words! We're thrilled to hear that we were able to assist you quickly and effectively. Let us know if any questions come up or if we can help along the way. Our team here at Rivo will always be delighted to assist you. Cheers, Kevin
March 9, 2023
Excellent customer support! Special thanks to Jel! I just installed the application, and everything is understandable.
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. All the best, Kevin
March 8, 2023
Thank you to Jel for your help! I was not able to put my pop up in french and she help me. She also help me with other thing. The support was easy, fun and fast.
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app! All the best, Kevin
March 7, 2023
WOW - Abbie truly went above and beyond for me today in the app! I started a chat to open up CSS editing on the app; not only did I get that, but I was provided with tons of great Shopify resources and other extras. Excited to check out other parts of the app. Thanks again!
We're thrilled to hear that we've provided you with exceptional assistance and additional resources to help you further. We strive to provide our customers with excellent service and resources, and we're glad that we were able to do that for you. We appreciate your feedback and look forward to providing you with continued excellent service and support! Thanks, Kevin
March 7, 2023
It's a great app and works well! Abbie is extremely helpful and friendly and went above and beyond answering questions and giving feedback! The customer service is top notch!
We appreciate your business and are thrilled to see you love our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin
March 7, 2023
Truly the best support by Arianne! Great service an helped me with all i needed! Recommend! Great app also
Thank you so much for your recommendation. It means a lot to us, and we're glad to have provided you with a positive experience. All the best, Kevin
March 7, 2023
Arianne is the best! helped alot more then needed.
Wonderful! Thank you so much for the 5-stars! 🌟 Cheers, Kevin
March 7, 2023
Spoke to arianne who made my experience 10x better, she gave me tips and tricks to improving my shopify store. Highly recommend this app, not just for how it works but also the team behind it.
Your review has made our day - thank you so much for your kind words! We're thrilled to hear that you appreciate our services, and we're committed to continuing to exceed your expectations. Thank you for choosing us! Best wishes, Kevin
March 7, 2023
Very helpful customer service, they fixed the issue without me needing to put a hand in! Good overall app, just need an option to email the customer their discount code. Other than that, brill!
Thank you for sharing your positive experience with us. We are glad to hear that we were able to resolve your issue efficiently and that you find our app helpful overall. We appreciate your suggestion for an email option for customer discount codes, and we will definitely consider it for future updates. Thank you for your support, and we hope to continue providing you with a great user experience. All the best, Kevin
March 7, 2023
I am willing to recommend the app to my friends~ The customer service staff Pete is really nice and patient. He solved my problem and offer extra help. Excellent support and experience. Highly recommend!
We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. Much appreciated, Kevin