All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

March 6, 2023

Paul solved my problem and also gave me useful advice for my shop. Very good and knowledgeable 5 stars well deserved

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We take pride in providing excellent customer support, and we're thrilled to hear that you were happy with the service you received. Thank you for your kind words, and please don't hesitate to reach out to us if you need any further assistance. Best regards, Kevin

5 / 5 Share

March 6, 2023

5 Stars for this App. Great Support, fast response and Skilled operator ! And all this for free, I Highly recommand :)

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

March 5, 2023

just downloaded the app and so far it has the easiest to set up and get going thanks to the awesome service from Paul. app and customer service team is great! highly recommend

Using app

About 4 hours

Total reviews

4

Average rating

4.3

Developer Reply

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know. Cheers, Kevin

5 / 5 Share

March 5, 2023

They make it simple to communicate and and handle the situation quickly so your not wasting time. Thank you Rivo

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Your words made our day! Thank you for taking the time to share your positive experience with us. All the best, Kevin

5 / 5 Share

March 5, 2023

I really appreciated the assistance and going beyond to really help me get the best out of my website. RIVO is an absolutely great popup service. Arianne Rocks!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear we are meeting your needs and exceeding your expectations. Thank you for using our app and providing positive feedback - it's incredibly motivating for our team. Much appreciated, Kevin

5 / 5 Share

March 4, 2023

Jel provided great support via the chat and suggested other easy improvements for my shopify store. Thank you!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. Best regards, Kevin

5 / 5 Share

March 4, 2023

Great app! Chose it among others because it meets my needs! Abbie was very sweet and helpful. Appreciate that!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you're having a positive experience with our app. Thank you for your kind words and for choosing us! Cheers, Kevin

5 / 5 Share

March 3, 2023

Really helpful, quick, and friendly support. The best part is that the app is also free to use. Many thanks!

Store

Northug

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We're overjoyed to hear that you're having a positive experience with us. Your support means the world to us. Thanks, Kevin

5 / 5 Share

March 2, 2023

Love the app and Abbie is super amazing she helped me so much definitely recommend! I needed help and she helped me easy with no problem great customer service.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're overjoyed to hear that you're having a positive experience with our app. Your support means the world to us! 🙌 Thanks, Kevin

5 / 5 Share

March 2, 2023

App is pretty easy to use. The chat messages to support were answered quickly and Abbie provided best customer service. Recommended.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad that you're finding our app easy to use. Thank you for your positive feedback and for the recommendation! We appreciate your confidence in our app and services. All the best, Kevin

5 / 5 Share

March 2, 2023

This was a quick and easy setup and I immediately received great support from Arianne! Absolutely recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your feedback with us! Cheers, Kevin

5 / 5 Share

March 1, 2023

App is pretty easy to use and does what it says on the box. The stand out for me has been how helpful the support is. No need for emails or phone calls, the chat messages to support were answered quickly and Abbie provided Gold Class customer service.. especially since the app is free!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted that you like our app! Our goal is to create products that makes your life easier and more enjoyable, so it's always wonderful to hear that we're succeeding. Thank you for your support and if there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 1, 2023

Thank you Paul for amazing customer service. Very professional team. I am using this app for my 3 websites.

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for being a valued customer and for using our app. We're always here to help and support you, so if you need anything, just reach out to us. All the best, Kevin

5 / 5 Share

March 1, 2023

OMG PAUL IS AMAZING!!! I was so confused and stressed out on making my website better but WOW, after working with Paul, i feel so much relief and joy ! He answered all of my questions and he went ABOVE AND BEYOND to help! He helped me make the adjustments that I was looking for and he also sent me a few links to help educate me on the importance on coding! Now my website looks better than before and i owe it all to Paul!! Thank you Paul for making my day and being such a joy !!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're humbled by your kind words and grateful for your support! It's always wonderful to hear that our services have made a positive impact on our customers. We'll continue working hard to provide the best possible experience for everyone who chooses us. Best wishes, Kevin

5 / 5 Share

March 1, 2023

I inquired about the custom CSS for my website. Paul was my rep. He replied very, quickly, he was efficient and very helpful. Great customer service. So far,so good!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're always here to help, and we're glad to hear that our customer support team was able to assist you quickly and effectively. Thank you for choosing our app and for sharing your positive experience with us! All the best, Kevin

5 / 5 Share

March 1, 2023

Great support and customer service from Abbie. Super helpful with useful advise for adding custom css.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us! Cheers, Kevin

5 / 5 Share

March 1, 2023

Super helpful , very responsive and professional. Thank you Paul for all your help. Paul responded super fast.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Here at Rivo, providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app! Cheers, Kevin

5 / 5 Share

March 1, 2023

Really easy to use and change the design! Abbie was extremely helpful and she helped us to solve the issue quickly. I would give 100 out of 10! Super!

Store

KDNK

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Your review put a big smile on our faces! 😍 Thank you so much for taking the time to share your wonderful feedback. Cheers, Kevin

5 / 5 Share

March 1, 2023

I liked dealing with them. They were at my service. Thank you very much. They solved my problem sssss

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, so we're thrilled to hear that you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! Much appreciated, Kevin

5 / 5 Share

March 1, 2023

App is remarkable! Excelent customer service! Arianne provided the best support I had in a very long time! It was a pleasure messaging with her!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

We take pride in providing excellent customer support, and we're thrilled to hear that you were happy with the service you received. Thank you for your kind words, and please don't hesitate to reach out to us if you need any further assistance. Best regards, Kevin