All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2022

Made an email popup for my store, Lance was amazing and even did some custom CSS coding for me! Thanks so much, definitely recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Much appreciated, Kevin

5 / 5 Share

Nov. 12, 2022

Easy to use & great customer service! Super fast response time & super helpful! Exactly what I was looking for.

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Nov. 12, 2022

Paul very active and response is top notch thanks alot for your assist on my website today also help me with some add up features on my rivo app Thanks once again to Paul and the Team

Using app

23 minutes

Total reviews

6

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 12, 2022

Jel was really awesome, she made it super easy to use the app. The app was also just easy to use right off the bat. I highly recommend!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

5 / 5 Share

Nov. 12, 2022

Great app and their support was super helpful. Jel went above and beyond to help me get my site up and running! 100% would recommend this app!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 12, 2022

great app and such helpful support :) I will be looking at their other apps and seeing which i can use on my store

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars and for the positive feedback! Cheers, Kevin

5 / 5 Share

Nov. 11, 2022

incredible customer service, Abbie was a great help to advise on best ways to achieve our brands desired result with the app. Rivo deserves 6 stars. download it you will not be dissapointed. Full Reps

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 11, 2022

I needed some assistance and Lance was quick to respond! Very Professional and Knowledgable! Can't wait to explore the app more!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Nov. 11, 2022

I used this app to create email pop-ups for my Shopify store and the customer service was excellent!

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Much appreciated, Kevin

5 / 5 Share

Nov. 11, 2022

Installed and setup in a matter of minutes. Incredibly quick response time from Jel in the support team. Amazing service & super easy to use plug-in. Highly recommended!

Store

4x4HQ

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like our support and the app's setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

5 / 5 Share

Nov. 11, 2022

Very nice looking and simple to use and I was helped immediately by a very nice rep named Jel. Thank you so much for helping me set it up :)

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Nov. 11, 2022

She helped me get my request done fast didnt have to wait in the chat long with no answer. She gave me tips for my store and helped me create my first opt-in. Thank you so much for making it easy.

Store

LFTVET

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 11, 2022

Yaci helped with a question I had about a coupon code, very quickly!! She even gave a suggestion of something I could do to my store to make it a little more personable!! The best experience!!!!

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Nov. 11, 2022

Yaci was an amazing help for me, I got a lot more out of the chat than I expected and she was extremely helpful and supportive. Going the extra mile to help me improve my website. She is very great at her job, thank you Yaci !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! If there's anything else we can do, just let us know. Our team here at Rivo will be delighted to help you. ✨ Best wishes, Kevin

5 / 5 Share

Nov. 11, 2022

Just come off the chat to Mica who was an absolute star! Even came back with a couple of suggestions to help us, fantastic service

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 11, 2022

Mica is the best, very kind, and was going the extra mile to help me. Love the customer service over here! Voting for Micaaaa!!!

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 11, 2022

Abbie was amazing! I came here asking to remove my powered by badge and i got more than i asked! Abbie offered me new features on the app and even helped me with my website! Employee of the month for abbie! :)))

Store

R-GIL

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Nov. 10, 2022

Very effective and easy to use. If you need assistance they are just a chat away. Thanks for the help Lance

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad you are happy with our app and support! Thanks so much for the positive feedback and we are always here anytime you need us. 🎉 All the best, Kevin

5 / 5 Share

Nov. 10, 2022

Really easy and quick, I really like how simple it was to set it up. Lance helped remove the branding. It would be great if the placement and view options could differ between desktop and mobile.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a positive 5-star review! You have excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else we can do, just let us know. Cheers, Kevin

5 / 5 Share

Nov. 10, 2022

Yaci was super helpful getting me all set up! The backend is super user-friendly, which makes it easy to make a beautiful front-facing popup!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin