TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#109
All reviews
Rating Breakdown
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Feb. 25, 2023
So helpful. jel was amazing! best support person i've ever dealt with!! and funny too. A real asset to Rivo.
Wonderful! Thanks so much for leaving positive feedback and 5-star review! 🌟 Cheers, Kevin
Feb. 24, 2023
I don't know how I found Rivo but I'm glad I did. Super easy to navigate and use. It was exactly what I was looking for.
We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin
Feb. 24, 2023
Excellent customer service from Abbie! Prompt, friendly, and answered my question about how to trigger email flow upon sign up :)
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Feb. 23, 2023
Abbie was a tremendous help and went above and beyond what I expected. One of the best experiences I've had.
We're thrilled that our services have been meeting your expectations and are always here to help with anything you need. Best regards, Kevin
Feb. 23, 2023
Everything looks good. Really fast setup and great customer support by Jel! Thank you i will be using your others apps as well.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Feb. 23, 2023
The pop-ups are customizable and easy to set up, and the advanced targeting capabilities have really helped me to reach the right visitors at the right time. One of the things I appreciate most about Rivo is the detailed analytics and A/B testing capabilities. It's great to have access to real-time data on click-through rates, conversion rates, and revenue generated from pop-ups, which has helped me to optimize my pop-up strategy and drive more sales. Overall, I would highly recommend Rivo to any Shopify store owner looking to increase their conversion rates. The app is user-friendly, customizable, and offers valuable analytics and targeting capabilities. Give it a try – you won't be disappointed
Thank you so much for taking the time to share your positive experience with Rivo! We are thrilled to hear that our app has helped you optimize your pop-up strategy and increase your conversion rates. Our team is committed to providing user-friendly, customizable, and effective tools to help our customers succeed. We appreciate your recommendation and hope to continue to exceed your expectations in the future. Best wishes, Kevin
Feb. 23, 2023
Amazing customer support, easy to design the email pop-up. The person who helped me - Mica
Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin
Feb. 22, 2023
Tested it and all work fine. Easy to remove the "By Rivo" with a chat.
Awesome! Thanks so much for the 5-star review! Cheers, Kevin
Feb. 22, 2023
Amazing service, popups made with the app look great, and great customer service. 5/5 for Paul on the customer service team, he helped me with all the questions I had, and his team and him even created a few lines of code for me to solve a problem i was having with the image background on my popup. Thank you guys!
We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. All the best, Kevin
Feb. 22, 2023
Paul was very friendly and helped with removing the powered by Rivo logo and enabling the custom CSS.
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
Feb. 21, 2023
I’m blown away how quickly the customer service team gets back to you. The person I worked with - Paul - was super helpful and very patient with my less than technology savvy self. I’m really excited about this app and can’t wait to discover more features. Thanks for all your help
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Feb. 21, 2023
I 100% recommend this app and customer service with was nice and helpful. You should really try it out!
Thank you so much for your recommendation! It means a lot to us! We're glad to have provided you with a positive experience. Cheers, Kevin
Feb. 21, 2023
Wow, what an amazing person to chat to, so lively and extremely helpful, went over and beyond. I asked for help on one matter and I got helped on several matters that I did not even know would help my store. So thank you ever so much for your assistance, I really appreciate it.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Feb. 21, 2023
This app is a game changer on our website. Also, support is amazing as I had a great experience with Pete. He is very professional, and courteous and shows a great CX
We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. All the best, Kevin
Feb. 21, 2023
The best app ever! Their customer care is fantastic! I was assisted by Pete, he was very helpful! Very fast reply in their chats too. I definitely recommend this app.
Your words made our day! We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. Cheers, Kevin
Feb. 21, 2023
SAV rapide avec Pete qui m'a activé des fonctions très utile ! l'application fonctionne parfaitement.
Votre avis nous a fait sourire ! Merci beaucoup d'avoir pris le temps de partager vos commentaires. Très apprécié, Kévin
Feb. 20, 2023
I want to remove the powerd by text and contact the support and Paul reply to me and assist me with his great service he removes the text and also add more features too like custom css and ability to put our own logo thanks again paul and rivo.
We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed. Cheers, Kevin
Feb. 19, 2023
I had an issue after installing the app in the way I modified the pop-up. Paul was super helpful in fixing the issue. I had been frustrated, but his funny conversational style immediately put me at ease. Super happy with the customer service and the app! Paul is the best!
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. Best regards, Kevin
Feb. 19, 2023
I would highly recommend this app! The customer service is GREAT! Arianne was so kind and beyond helpful!! Because of her I'll also be downloading the Rivo Reviews app! Thank you for your impeccable customer service, Arianne!
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. All the best, Kevin
Feb. 19, 2023
I would highly recommend Rivo Popups as they are so so helpful and respond so quickly, I had some trouble with my website and Arianne was so quick to help me get my problem sorted. You can tell they really care about their platform and will go out of their way to ensure you are happy with your customization.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin