TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#109
All reviews
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Feb. 19, 2023
A live chat there and always get responds via email either., which let me feel confidence to RIVO company. Also, they can help to achieve what I want on their end for my website.
Thank you for your kind words! We're glad to know that we've been able to meet your needs and are always here to support you in any way we can. All the best, Kevin
Feb. 19, 2023
Jel was super helpful and friendly and quick. I love this app. I switched over from a different app hoping this one is better and it is! I use all 3 popups, loyalty, and reviews.
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. Best regards, Kevin
Feb. 19, 2023
Great app, with everything you ever needed for successful Email pop-ups. Suggest to everyone, who is looking for that.
We're overjoyed to hear that you're having a positive experience with us. Your support means the world to us. Thanks, Kevin
Feb. 18, 2023
Jel is wonderful and personable! She helped me today a lot. I honestly just messaged the chat to get the ability to use custom css. Then Jel made that happen and even added some additional help. She saw my store still said powered by shopify and sent me a how to guide on how to change that to my business's name! I never even knew you could do that! Something so simple as that changes the whole look and feel of a store. She even managed to remove the powered by Rivo for my pop ups. It looks great and took a matter of 8 mins in total of chatting with her. I highly reccommed this app, simply because of how helpful they are! Thank you again :)
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Best wishes, Kevin
Feb. 17, 2023
So sweet and helpful customer service, app was up and running in minutes, works great so far. I will try their other products too
Thank you so much for your kind words! It means a lot to us that you like our app and services. Much appreciated, Kevin
Feb. 16, 2023
Lovely app! Clean design and easy to customize. Contacted support to help me remove the watermark. I talked with Jel, she was really friendly and removed it completely for free. Can't recommend this app enough!
We're grateful for your trust in our app and are here to support you in any way we can. If you have any questions or concerns, please don't hesitate to get in touch. Best regards, Kevin
Feb. 16, 2023
Jel provide excellent customer service. She was quickly able to help me out. It was as if I was getting VIP Service.
Awesome! Thanks so much for the 5-stars and positive feedback! If there's anything else we can do, please don't hesitate to let us know. All the best, Kevin
Feb. 15, 2023
Paul was very helpful and super kind. Everything went smoothly. Very happy will the discussion and the process. Would highly recommend to others.
Your support means the world to us! Thank you for spreading the word about our app and services. Much appreciated, Kevin
Feb. 15, 2023
I haven't had a chance to implement the app yet, but in reaching out to customer support, Arianne did an outstanding job helping me get setup with everything I need! I feel confident in using this app to help my store expand my overall business. Thank you!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Feb. 15, 2023
Consiglio pienamente questa applicazione. Personale molto preparato e competente. Io sono stata seguita da Pete, che oltre ad essere molto preparato mi ha aiutato in modo semplice in ogni passaggio. Bravi=)
Siamo onorati che tu stia consigliando la nostra app e i nostri servizi ad altri. Grazie per far parte della nostra comunità e per il vostro sostegno. Salute, Kevin
Feb. 15, 2023
Best customer service I ever had! Super quick response from Paul even though it's already 10 pm. I can't believe this is a FREE app! What are you waiting for? Just get it.
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything we can do to make your experience even better, please don't hesitate to reach out. All the best, Kevin
Feb. 14, 2023
Paul help me today and his service was above and beyond. Thank you and I appreciate the help! The process did not take long.
We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin
Feb. 14, 2023
Great customer service and product! Easy to set up and looks great on my website, would highly recommend to others!
We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin
Feb. 14, 2023
This app has not only taken my store to the next level but has improved my overall store with amazing tips from the assistants and team from this app 110% recommend!!
Your satisfaction is our top priority, and we're glad to hear that our app is working well for you. If there's anything we can do to improve your experience, please don't hesitate to let us know. Cheers, Kevin
Feb. 14, 2023
Had a chat really long chat with Paul today. He truly is amazing at his work! Did not take long time to answer and was really professional and understanding. Magnificent work!
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. All the best, Kevin
Feb. 13, 2023
A very good tool to get new customers. Easy to configure and has good customer service (Thanks Abbie). Totally recommended.
We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin
Feb. 13, 2023
Great experience - efficient and thorough. The representative was able to answer all my queries effectively.
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin
Feb. 12, 2023
when it comes on to customer service, it's a five star for me! very helpful, thorough and specific. I want to thank Paul for his patience.
Thanks so much for the review, Mounne Candle team! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime, and our team will be delighted to assist you. 😃 Best regards, Kevin
Feb. 12, 2023
Great app, and easy to use! Arianne was more than pleasant and helpful. I will definitely be using Rivo for all of my ecommerce needs. Easiest 5 star review ever.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Feb. 12, 2023
We were after a simple pop up that we could customise to our branding and this one seems pretty good. Support was very helpful.
Wonderful! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin