All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2022

Great app! :) Super friendly advisors, so far, so good! Would definitely recommend to others!!!!!!!!

Store

ZOAH

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Best wishes, Kevin

5 / 5 Share

Nov. 3, 2022

Lance was extremely helpful, he went the extra mile to help me with me website and I’m super grateful!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

4 / 5 Share

Nov. 3, 2022

This app was really easy to set up and I had amazing help from Pete when I need to ask a couple of questions. Very helpful and quick to respond.

Using app

42 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time out of your day to leave us a review! Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 😃 All the best, Kevin

5 / 5 Share

Nov. 2, 2022

Lance was very helpful and quick I'm happy with his service. so are I'm loving this app this make my shop look very professional.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Nov. 2, 2022

First time adding more bells and whistles to my website- Maria was very helpful and answered my questions well!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Nov. 2, 2022

Great customer service! Needed help with something simple and they even offered a few extra tips on how to make my shop even better. :)

Store

GEMNIA

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Dec. 11, 2022

I needed help with setting up a promo code and Arianne was super helpful. She even went as far as to follow my store on IG! I always love the fun gifs during my chats too. :-) Great service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

5 / 5 Share

Nov. 2, 2022

The technical support is great. I believe I spoke with Paul who easily and kindly solved a very minor issue for me. I highly recommend. 5 stars all the way.

Using app

16 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Awesome! 🎉Thank you so much for the 5-star review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Nov. 1, 2022

AMAZING! I'm so glad I came across this app it has everything and is affordable for start up businesses to growing businesses. I couldn't be happier. The staff are extremely helpful and friendly! It makes the whole experience enjoyable. Thank you to Paul for helping me set on my website, the best customer service I've had in a long time!

Using app

35 minutes

Total reviews

4

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Nov. 1, 2022

The app works well. Customer service is spot on and efficient! Maria was very helpful and informative.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here! 🙌 Cheers, Kevin

5 / 5 Share

Nov. 1, 2022

this is very user friendly app its very easy too use and it is quite helpful .This app fulfill every requirement I needed. thanks !!

Store

Ceybon

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Nov. 1, 2022

Customer Service is great, they help setting the app and even allowed to use my own branding. Thanks!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Thank you so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Nov. 1, 2022

I'm setting the app to collect email from client by giving a coupon code. I had instant support from Therese. I need to test better the app but I'm very satisfied for the moment.

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased that you are satisfied with our app and services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

Nov. 1, 2022

This app was the icing on the cake for my online store! Great how customisable it is and I'm super happy with how it looks. Therese was such a HUGE help in making a few tweaks and changes for me. So quick and efficient

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

4 / 5 Share

Nov. 1, 2022

Just signed up for the app. Rivo support team is extremely helpful with set up. Looking forward to see how it goes in the future

Store

mooeyco

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 31, 2022

I had a conversation with Paul and I can tell the support is very nice! Also can recommend this App, easy to use and great features.

Store

Jinzo

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Oct. 31, 2022

very helpful apps! Works great! Paul is super nice to help me workout the apps. Thank you very much

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for leaving a 5-Star review! 🌟 Cheers, Kevin

5 / 5 Share

Oct. 31, 2022

Support is No.1 in the world. Fast, funny, kind,... no comment. Plugin? Works perfect and it is easy to use.

Using app

28 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Awesome! We're so glad that you are happy with our app and customer support! If you have any further questions or experience issues along the way, just let us know. Our team will be delighted to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 31, 2022

I'm new to the app and so far I'm finding it super easy to navigate. The assistance from Therese via chat has been brilliant.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for using our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

Oct. 30, 2022

This app is so easy to edit and works exactly like I expected. The pop up help line was easy and the helper was personable. Thank God.

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are super excited that you like our app! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin