All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2022

Quick response and very friendly customer support. Comes back also with suggestions on how to improve your store. Keep it up!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Oct. 25, 2022

Easy to use and Arianne was very helpful! Using the app has been easy and quick to follow along to create pop ups.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks, Kevin

5 / 5 Share

Oct. 25, 2022

I'm pretty new to this whole pop-ups for website and I find Rivo very user-friendly and easy to understand from the videos across youtube and shopify. Was curious about how to remove the branding and Paul was a great help, great sense of humor and responsiveness. He needs a raise for providing such good experience!

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Thanks, Kevin

5 / 5 Share

Oct. 24, 2022

Great app, easy to understand and edit. Pete was so helpful on the chat and also removed their branding on their pop up! Now I'm going to check out the rest of their apps as customer service is on point

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Oct. 24, 2022

Pete was a good assistant he helped me very much. I love this app! I'm testing this app so far I'm very impressed

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Oct. 24, 2022

I absolutely love this app. Customer service is great and fast! Abbie was awesome, she even suggested some things I could do on my website and I was very happy about it. App is very easy to use as well!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Oct. 24, 2022

Todo perfecto, el soporte increíble y rápido para que todo funcionara en momentos. La persona que me atendió (en inglés) muy amable y ofreciendo recomendaciones para la tienda y mejoras.

Store

MöMMOT

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Estamos muy contentos de que esté satisfecho con nuestro servicio de atención al cliente. 🤩 ¡Muchas gracias por las 5 estrellas! Si hay algo más que podamos hacer en el camino, no dude en hacérnoslo saber. Nuestro equipo aquí en Rivo estará encantado de ayudarle. Todo lo mejor, Kevin

5 / 5 Share

Oct. 24, 2022

Love that this app is free like completely free. Super easy to set up, not a lot of features but perfect and simple for what I need.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin

5 / 5 Share

Oct. 24, 2022

So far so good! Yaci was awesome and super helpful to get me going! Simple pop up to do what I needed!

Store

Easymoc

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a 5-star review! 🙌 We are always here anytime you need us. Much appreciated, Kevin

5 / 5 Share

Oct. 24, 2022

Love this app! Fully customizable and just found out you can remove the powered by Rivo at the bottom. Therese was really helpful in doing this for me so quickly.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Oct. 24, 2022

very simple and easy to use and looks great too, Customer service is also very good. Therese was my assistant and she helped me with everything right away. Highly recommended for growing your customer email list.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! 🚀 Cheers, Kevin

5 / 5 Share

Oct. 24, 2022

Very good app for email recapture and to offer discounts to my customers on special occasions, it can also be used to create a popup without having to ask for the email. The customer service is very good, you are served quickly and if you touch the Therese will help you and solve the problem super fast and super friendly.

Store

dkside

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We are always here to help, and super excited that you love our app and services! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Oct. 24, 2022

Lance was awesome in assisting our online store for set up! He was very professional and made helpful recommendations!

Using app

43 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best regards, Kevin

5 / 5 Share

Oct. 24, 2022

Lance is great! the app is great too! easy and quick to use. thank you all for doing this fo free, help a lot!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Oct. 23, 2022

Yaci was very helpful service and sooooooo nice!!!!! She even followed my business on Instagram – 5/5 stars!! :)

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love our services. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Oct. 23, 2022

Therese was great to deal with. She provided amazing service and was very helpful! It has been a great experience so far.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Oct. 23, 2022

So helpful and quick! So far has been a great experience. I definitely would recommend this Pop-up over the others I have tried.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Oct. 22, 2022

Just installed this app, so far so good, the customer service is very nice and fast with the help :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin

5 / 5 Share

Oct. 22, 2022

It is easy to set up and the function is excellent. The customer service is fast response and helpful too. Really appreciated.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Lance was very helpful. I like the app so far. I am still learning my way around it but I like how easy it easy to put my information in

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars and the great review! 🌟 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin