TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#109
All reviews
Rating Breakdown
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Feb. 3, 2023
Abbie from customer service was incredibly helpful not only in getting my account set up but also giving me tips and tricks for Shopify - she even gave me an IG follow! Thanks again, Abbie!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Feb. 3, 2023
Jen was very help and very quick with her services. I appreciate the advice for my website and also help make my website a little better thank you. I love this app already.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Feb. 3, 2023
The app is pretty good, and the costumer service (Especially Mica) Is pretty good. Also the IU is good
We're so excited that you like our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Feb. 2, 2023
Customer support is the best! Abbie was quick, efficient, and amazingly helpful in setting up my account and also adding some bonus features :) Looking forward to using this app to grow my customer base!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
Feb. 2, 2023
Abbie helped me.Fantastic job!Wow I was impressed with all the tips she shared with me.It movies me .
Thank you so much for the positive 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
Feb. 2, 2023
Best customer experience I ever had. Abbie was the one helping me and she was great. Helped me the way I wanted to be and offered me free upgrades. Will recommend!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
Feb. 2, 2023
Best Pop-Up App on Shopify. This is undoubtedly the best app and the best-est customer support team I have ever experienced. The team is so helpful that they tailor-made it for my store. You ask them for anything and they will help you with the form. WOW EXPERIENCE!!
What a wonderful review! 🤩 Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Feb. 2, 2023
Got a great assistance on chat with Mica. Still working on the app, but it seems pretty easy to understand.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Feb. 1, 2023
Great app! Supper easy to add and Paul is so helpful and fast. Great experience and outstanding customer service. Thank you so much
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin
Feb. 1, 2023
I would 100% recommend this app. I had a small issue and Jel helped me immediately even gave me a few extra help tips.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Feb. 1, 2023
Very easy to use and great support!! Thank you to Mica for her great support and help! Can definitly recommend this app!!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟 Best wishes, Kevin
Jan. 31, 2023
Paul was absolutely great at customer service. Would def recommend this app. He helped with any questions needed and he was fast at solving problems when they occured.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Jan. 31, 2023
Nice app! It helps our marketing and selling a lot. And the customer service Abbie is very nice to help me! Thank you, all of your team.
We're so glad our app has provided value to you and your store! Thanks so much for the positive review and 5-stars! 🌟 All the best, Kevin
Jan. 31, 2023
The best thing about this app is the support. They reply very fast, are kind, helpfull and funny too. I defintly recommend them!!
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
Jan. 31, 2023
Great fast customer support. App works well and is very customizable. They will even enable custom css for you to make your own edits
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Jan. 30, 2023
Everything was great thanks to Paul. Quick support from Rivo, and a great attitude as well. I will continue using this app.
Thanks so much for the review, Pax & Beneficia Coffee team! We'd like a chance to see how we could have made your experience a 5-Stars. Or if there's anything we can help you with, please feel free to let us know. 🙂 Best regards, Kevin
Jan. 30, 2023
Arianne was very helpful when I was having an issue with my pop up no longer working after changing my store's theme. Got my issue resolved in mere minutes and provided other helpful feedback for my store as well. So grateful!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Jan. 29, 2023
I received excellent customer service by Paul. I appreciate how easy it was to verify my account! He made this experience enjoyable.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Jan. 29, 2023
I had been checking all the reviews for different popup apps and wanted to make sure that I picked the right one. This app was super easy to install and customize. Paul from support was amazing. He was incredibly helpful with my problem and made some great suggestions for me! I'm looking forward to seeing this in action!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin