All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Jan. 29, 2023

Paul is very kind and helpful, and the app is work really well for my store. Should have more people like Paul on Earth.

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin

5 / 5 Share

Jan. 29, 2023

I am so thankful for the help I received from Pete today. He was a wonderful customer service agent who was knowledgeable and friendly. He took the time to listen to my concerns and offered solutions that were tailored to my needs. On top of that, he was patient and courteous. He made sure that I was completely satisfied with the solution. I am very happy with the assistance Pete provided and would definitely recommend him to anyone needing customer service help.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Best wishes, Kevin

5 / 5 Share

Jan. 29, 2023

Very helpful app, It has the best customer service, I recommend it. Pete was an excellent help. Couldn't recommend more.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

Jan. 29, 2023

Great customer service by Pete. The App is easy to use and beginner friendly, throwing in fast customer service to top it off.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Jan. 28, 2023

I was helped by Paul, or as i like to call him, Five Star Paul! This fella went above and beyond to help not only with the rivo popup features but also to enhance my store all together. Very helpful, very charismatic. I truly received a WOW experience with him. thank you paul for all of your help.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Jan. 28, 2023

Amazing app with some of the best customer service I've ever experienced in my entire life - Paul was an excellent help. Could not recommend more.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so pleased you like our customer service, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin

5 / 5 Share

Jan. 28, 2023

Very helpful app and really friendly support!! The best feature I like is that you can use custom css to add your own persona styling to the app popup. I highly recommend to try this app.

Using app

8 months

Total reviews

10

Average rating

4.9

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

Jan. 27, 2023

Fast and super helpful customer service! Great way to start my service. Haven't had a chance to use the app yet but already service is great. Thank you

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Jan. 27, 2023

Abbie was fantastic helping me out to improve our pop-up for a Promo. In addition she recommend us improvements outside the origina question. Great client service at Rivo.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best regards, Kevin

5 / 5 Share

Jan. 27, 2023

great experience. mica helped me no problem. i recommend that. support have fast responce and they will definitely help you

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 26, 2023

Customer Service is fantastic! Abbie was quick and very helpful! The app is very easy to install and use! Highly recommended! Thank you so much, Abbie!

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Jan. 26, 2023

Abbie was AMAZING & WONDERFUL! She helped me with everything I needed and went above and beyond with awesome tips to get me started. I'm enjoying the app, give it a try, it's FREE.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

5 / 5 Share

Jan. 26, 2023

Abbie was AMAZING! She went above and beyond to assist me and made sure I understood everything about the app and how to get set up! I truly appreciate her, I am also loving this APP!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 26, 2023

I'm loving the Rivo email pop-ups. This has made it so easy for those visiting our website to subscribe. It's really easy to use and the customer service with them is phenomenal. I highly recommend them.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Jan. 26, 2023

Best app for subscribe pop-ups. The wording and color of window can also be customized. And it's free! This is exactly the app I wanted. Great support of Paul to help me with the set up. Very kind & helpful assistance. Highly Recommend !

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Jan. 25, 2023

excelente, Abbie fue muy atenta y me ayudo en todo el proceso, hasta realizo sugerencias de mucha ayuda para mi tienda.

Using app

40 minutes

Total reviews

3

Average rating

5.0

Developer Reply

¡Muchas gracias por la increíble revisión de cinco estrellas! Significa el mundo para nosotros y estamos aquí para usted en cualquier momento. 😊 Saludos, Kevin

5 / 5 Share

Jan. 25, 2023

I chatted with Paul about some questions I had about the Rivo app. He answered all of my questions and was super helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Jan. 25, 2023

Paul was very helpful. I hope this app helps me to collect more emails and ultimately generate more revenue.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing us! 🙌 We work hard in creating apps that are easy and quick to install but most importantly, help generate revenue! Thanks so much for the 5-star review! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 25, 2023

Abbie was amazing and so helpful. She went above and beyond with answering my questions and providing expert knowledge. She even gave me a few suggestions that I know will enhance my experience with Rivo. Props to her & her GIFs---both are top-notch. Not sure if you can request people but if you need help, I would definitely suggest Abbie!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

March 1, 2023

I really appreciate Abbie and her services. She was quickly responsive and very knowledgable. 5 stars!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙌 All the best, Kevin