All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Jan. 25, 2023

I use this app in two other stores. Classic, clean and functional popup that gets the job done. Customized parameters like 30s or 60s

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app in two of your stores. If you ever have any further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

5 / 5 Share

Jan. 25, 2023

Thanks to Mica with her great help! She sorted everything out for me and more, I couldn't have asked for a better service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Jan. 25, 2023

Pete was super helpful and went over and above! Amazing communication and a great app. Thanks so much - would highly recommend this app.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Jan. 25, 2023

Pete worked fast and was very helpful! I will definitely be reaching out again if I need anymore help. The app is pleasing to view and very easy to navigate.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ Thanks, Kevin

5 / 5 Share

Jan. 24, 2023

Super easy to use and fantastic customer service. Had a quick question and Abbie went above and beyond to help me out. 10/10 highly recommend!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Jan. 24, 2023

I had a great experience with Rivo Email Pop-Ups! Paul was such a homie and helped out tremendously! He was quick at responding and was very thorough! He genuinely cared about my questions and my business. He is was a god damn rockstar

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙂 Best wishes, Kevin

5 / 5 Share

Jan. 24, 2023

My experience with Paul was awesome! He was able to assist all my needs in a timely manner made sure to answer all questions & was very friendly. Awesome! Thanks Paul

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the amazing 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Jan. 24, 2023

it works amazing , and the agent ( Jil ) is so friendly and professional , thanks for the great customer service

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 24, 2023

Jel's prompt and professional feedback really helped me to improve my store design. Very importantly, all free.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Awesome! Glad that you are happy with our service, and thanks for leaving 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Jan. 24, 2023

Fantastic help, Arrianne solved my problem and gave me ideas. Great customer service assistance - it made me want to use more Rivo products.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. All the best, Kevin

5 / 5 Share

Jan. 24, 2023

Great support. Pete was quick and very helpful. He helped me out with a few things, to get me up and running. Thanks again Pete.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Jan. 23, 2023

Very easy to use and accessible. The customer support are very nice, Abbie helped me out and was very supportive and helpful.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! 🙌 Thanks so much for using our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

Jan. 23, 2023

Nice support i love it. it's AMAZING TO WORK WITH RIVO. VERRRYYYYYYYYYYYYYYYYYYYYYYYYY RECOMMANDEDDDDD

Store

kefii

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

5 / 5 Share

Jan. 23, 2023

Just started here, Arianne is very helpful and solve everything so fast, really nice service. The app looks great and I can't wait to explore it and get the first results. Thanks!!

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Jan. 23, 2023

Pete was so helpful, it looks like a really nice app and support was excellent. Thank you, i'm looking forward to using the loyalty app too.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 All the best, Kevin

5 / 5 Share

Jan. 22, 2023

Just started using the app. Support is fast and friendly, and gets things done fast. Now its time to see how it works.

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Jan. 22, 2023

Probably one of the best customer support I've ever had, all my questions we answered, and problems were solved quickly (not that there were many). Arianne was constantly available even when my replies were a little delayed. Love this app and all the help available on hand!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Thanks, Kevin

5 / 5 Share

Jan. 22, 2023

So far, so good. We are a new customer - just added Rivo app to our Shopify store this week. Already we can say that customer support has been amazing. Web Chat with Pete from Rivo this afternoon - rapid response via chat in the Rivo app. Pete was super friendly, helpful, polite and efficient. Thank you to Pete and the team for your support.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have any further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

5 / 5 Share

Jan. 22, 2023

Sehr guter support ! Ich bin sehr zufrieden und kann diese App definitiv weiterempfehlen. Vielen Dank an das Team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Sie mit unserem Support zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

5 / 5 Share

Jan. 20, 2023

Fantastic app easy to use even for someone like me !!!! ABBIE was/is fantastic and so helpful ...walked me through it and even gave me some pointers on our website thank you very much

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin