All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2023

I found the help through the chat from the pop up window very helpful, and easy to follow instructions. thank you

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Jan. 20, 2023

Support team is fantastic!! Extremely responsive and very helpful. Thank you for the help today! :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin

5 / 5 Share

Jan. 20, 2023

Great app and super helpful customer service by MIca. I needed a pop-up window for my website to collect email addresses. Would definitely recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 19, 2023

I highly recommend this app as it has a simple integration process, includes the basic popups that most users want, and is user-friendly and easy to use. Additionally, the support team, particularly Abbie, promptly responded to my inquiries and helped me achieve my goal in just a matter of minutes. Kudos to the app and its team.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Much appreciated, Kevin

5 / 5 Share

Jan. 19, 2023

Id recommend this app to anyone business starting up, a nice way to collect emails for marketing and awesome support from Abbie :-)

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Jan. 19, 2023

Abbie at Rivo was superb. Excellent customer service and I'm very satisfied with the overall experience. I highly recommend Rivo. Keep it up! Thanks again Abbie!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy you are satisfied with our services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Jan. 19, 2023

This is the best app i have ever used, the customer service is excellent. Continue doing a great job Rivo team.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! We're so excited that you love our app, and your praise is very much appreciated! 🙌 Thanks, Kevin

5 / 5 Share

Jan. 19, 2023

The most easy-to-use app I have ever used. The support center is extremely professional and responsive. I'd recommend you to use this app and chat with one of their customer support to find out why this app is PERFECT. Continue doing your nice job 'Rivo team'.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! Your honest feedback means everything to us, and we're glad you feel we're on the right track! 🙌 All the best, Kevin

5 / 5 Share

Jan. 19, 2023

first time using this app, Mica was great help, seems like a lot of value for a free app, a lot of good features and can customize

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

5 / 5 Share

Jan. 18, 2023

I am new to this app but was very surprised how Paul handled this, very professional, just amazing. My concerns were answered so fast and this is what I call service. Again Thank you for activating the CSS for me, I will be spending time with it. Thank you for the excellent service. :)

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Our team will be delighted to assist you. 😊 Best regards, Kevin

5 / 5 Share

Jan. 18, 2023

Really love the app and customer service Abbie greatly helped me to open the custom css function and give our website a suggestion too! Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Jan. 18, 2023

This app is great! It gives you the ability to customize your pop up, and the support team is amazing. Thank you Jel for your help! Definitely recommend this app.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 18, 2023

Amazing app and excellent customer service!! I highly recommend if you need to add popups to your website!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 18, 2023

thanks to Pete for great support! it's great to have a custom CSS function and Pete also helped to remove the "Powered by Rivo" line for free :)

Store

IVSHC

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 17, 2023

My rep Paul was instantly available and super fast with the service. He did exactly what I needed and added some cool tips/features to improve the app even more. You guys are 10/10 service and makes sense why you guys are rated at the top. Thanks Paul!

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 All the best, Kevin

5 / 5 Share

Jan. 17, 2023

Great communication and super cool problem-solving. Arianne helped me and did everything i needed. Thank you, Arianne.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin

5 / 5 Share

Jan. 17, 2023

A great customer service, really like it, the support was very helpul and i'am glad i can have you on my side. Keep it up.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Jan. 17, 2023

Arianne was really helpful and went beyond assisting me with what i had asked for but gave me tips and even a follow on insta!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Jan. 17, 2023

Quick, friendly, and easy communication! What more could one ask for!! Pete understood what I needed and quickly put it into action. I would recommend this app anytime!

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Jan. 16, 2023

Excellent Customer Service! They responded to my questions quickly and resolved the issues I had! I look forward to using them in the future and growing my customer list!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin