TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#8,019
All reviews
Review RSS Feed
Oct. 12, 2022
Customer service, speed, efficiency and helpfulness and AMAZING! just starting to use the app but with customer service we just received I know I'm in safe hands!
We're so pleased that you had a great experience chatting with our customer service. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Oct. 11, 2022
This app is really amazing! Arianne was very kind and helped me in setting everything correctly. Congratulations!
Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Thanks for the wonderful review! Much appreciated, Kevin
Oct. 11, 2022
Your attention is very kind, I am very grateful for your dedication! Your attention is very kind, I am very grateful for your dedication!
Oct. 11, 2022
excellent support in installation. great flexibility to customise. looking forward for more sign ups with the app.
Awesome! Thank you so much for the 5-stars! We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 😃 Much appreciated, Kevin
Oct. 11, 2022
Very easy to set up, extremely quick and intuitive implementation with all the needed features. What I love is the fact that it's not bloated with tons of features, just a straightforward, effective popup app. Therese from their support team was extremely responsive and took care of my inquiry in less than 2 minutes.
Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Cheers, Kevin
Oct. 11, 2022
The support from the Rivo team was amazing and Therese was very helpful and friendly, she went out of her way to answer all of my questions
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Let us know anytime if any questions come up or if we can help in any way. All the best, Kevin
Oct. 11, 2022
I really love their chat support. They helped me to live subscription Pop up. Thanks for your kind support
It's music to our ears that you love our customer support! Thank you so much for the 5-star feedback and we are always here anytime you need us! 🙂 Much appreciated, Kevin
Oct. 11, 2022
Therese war ein super Support! Sie Schnell und unkompliziert geholfen :) Ist auf jeden fall sehr weiterzuempfehlen!
Was für eine wundervolle Bewertung! 😍 Vielen Dank für das positive Feedback und dass Sie uns der Shopify-Community weiterempfehlen! 🚀 Prost, Kevin
Oct. 11, 2022
Therese was amazing! She helped me with every question and even gave me some tips to help with my website.
Thanks so much for your kind words and 5-star review! We are here for you anytime. All the best, Kevin
Oct. 11, 2022
Es una excelente aplicacion para poder gestionar mis contactos suscritos para asi realizar campañas de fidelizacion.
¡Impresionante! Muchas gracias por la revisión de 5 estrellas y apreciamos mucho que use nuestra aplicación. Si tiene alguna pregunta en el camino, háganoslo saber. Saludos, Kevin
Oct. 11, 2022
Very easy to set-up and 5 star customer service, thank you Therese! Hoping the backend code isn't too bulky like some of the other pop-up apps out there
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Oct. 11, 2022
Love the app and does exactly what it says! support was really great. Definitely a must have app for your store.
We are always here to help, and super thrilled that you love our app! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Oct. 10, 2022
Pete was awesome!! He was prompt and super friendly! He even pointed out something that could improve on my shop and explained how to fix it. Y'all have the best customer support! The app itself is very cool and easy to use. Can't wait for my customers to see it! :)
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
Oct. 10, 2022
Abbie was super kind, fast and professional to help me out and could not ask more. Sure i'm completely satisfied with the service.
We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Oct. 10, 2022
Still testing out the app itself but so far the customer support (Yaci) has been amazing, looking forward to using this app.
Thanks so much for choosing our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out in any way we can. 😊 Cheers, Kevin
Oct. 10, 2022
I'm still setting up at the moment, everything seems pretty intuitive and easy to figure out so far. I couldn't wait to review the customer service support. It's after midnight where I'm at, and I actually chat with a real person! I got to speak with Mica, who was extremely quick to respond and more than helpful. Mica was very supportive of my store and even went so far as to support my business by following on social media and complimenting my artwork. I really appreciate the gesture and the fact that they remove the marketing tags from their popups for free. Mica was extremely kind and generous, and it shines through in their business model too. Well done.
Using app
21 minutes
Total reviews
3
Average rating
4.7
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Oct. 9, 2022
Lance was great help! Help with setting everything up. I would definitely recommend this app and service.
We are so happy that you love customer support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin
Oct. 9, 2022
Easy to use, and great customer service from Lance when setting it up in store. Great that there are multiple design options and customisation available.
Glad you love our app and customer service! Feel free to reach out to us anytime if you have any further questions or if we can help along the way. 😊Best regards, Kevin
Oct. 8, 2022
I've just set this app up so yet to determine it's success but the process of installing the app was the best I've experienced to date. It's easy to use and Lance in your live chat was absolutely amazing. I thought I would be dealing with a bot but was not - he was efficient and super helpful! The thing it would be good to see would be a function for controlling font size without having to create a CSS customisation but again, for a free app, it's amazing!
Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process and our customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Oct. 8, 2022
Jel was very helpful with with all my questions on setting up the app and her customer support was awesome, thanks again!
Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Cheers, Kevin