TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#109
All reviews
Rating Breakdown
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Jan. 14, 2023
The app is very user-friendly and customer service is awesome. Mica was so patient and kind. She answered all of my questions and provided photo guides. I highly recommend!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Jan. 13, 2023
This app is super simple and easy to set up. Amazing customer service! Abbie was so helpful and informative. She was really friendly and helped me with some extra tips on my Shopify store. Thanks so much!!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Jan. 13, 2023
The young lady that help me was really nice, helpful and knowledgable. I would definitely rate her a 10.
Wonderful! 🙌 Thanks so much for the 5-stars! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin
Jan. 13, 2023
Perfect pop up app! Love it!! Instant customer service, Will was super helpful and VERY quick to respond!!
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Jan. 13, 2023
The app is great and easy to use. I just got it and was able to get my first project created in just a few minutes. I did have some questions and Abbie from support was great and helped me figure it out. Abbie also gave me some good suggestions as I am just getting started. Thanks Abbie
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Jan. 12, 2023
Very good and prompt customer service by Abbie. Would definitely recommend this app to other small businesses.
Thank you so much for the 5-star feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
Jan. 12, 2023
The app is fantastic and easy to use. Does just what you need it to do. I had a question and Abbie with customer service was incredibly nice and helpful! Some of the best customer service I have had yet. Extremely satisfied and will keep the app forever haha.
We're so glad that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Jan. 12, 2023
So Easy! added the pop up in seconds. Customer service was also a breeze, they helped me make it even better
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
Jan. 12, 2023
Mica was so useful. My problem wasn't with the pop up but she explained what I needed to do elsewhere to fix it. and given me even more tips. Brilliant!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Jan. 12, 2023
Only just installed it but so far we have had Great customer Service and support and it looks like exactly the app we were searching for.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Jan. 12, 2023
Great app, easy to use and customise. The customer service was very prompt and helpful. Would recommend!
Thanks so much for the review! We'd like a chance to see how we could have made your experience a 5-Stars and any feedback you have for us. Or if we can help in any way, please feel free to let us know. Best regards, Kevin
Jan. 12, 2023
Mica helped me with my problem and got it sorted within about a minute. Absolutely lovely and friendly and even gave me an excellent tip to use on my website. Could not recommend more. Great and efficient service! Outstanding!
So pleased that we were able to help you with your problem. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Jan. 11, 2023
Amazing and super fast customer service! I can't thank Abbie enough for not only helping me with my initial issue but also taking the time to give me multiple tips on how to improve my Shopify store, giving me awesome feedback and bringing my attention to issues I didn't realise were there! It's nice to speak to a real human and not a bot! Looking forward to using their service in the future. Thanks again Abbie, much appreciated!
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Jan. 11, 2023
Really great customer service. They are very helpfull, especially Pete! It's easy to use the app. Just what I needed to grow my business and store. Thanks!
Wonderful! We are always here to help and super excited that our app is what you need for your store! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin
Jan. 11, 2023
Eine nette Dame, namens Theresia bat mir direkt Hilfe an und gab mir zusätzlich noch gute Tipps zu meinem Online Shop. Das fand ich super und schnell ging es auch
Ihre freundlichen Worte und Ihr positives Feedback bedeuten uns die Welt! Vielen Dank für die Bewertung und wir helfen Ihnen jederzeit gerne weiter. 🌟 Viele Grüße, Kevin
Jan. 10, 2023
I am just setting up the Rivo OPT-in Popups. So far so good and customer service has been excellent !
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Jan. 10, 2023
My first impression of RIVO's customer support was fantastic. Abbie, the virtual customer service rep, was exceptional! It makes me confident that I made the right decision to select RIVO for my pop-up app.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin
Jan. 10, 2023
Easy to set up with more than enough options for customization. Exceptional support, highly recommend!
Awesome! Thanks so much for the 5-stars and for recommending us! 🌟 Cheers, Kevin
Jan. 10, 2023
This app is super user friendly and was able to create an email pop up very quickly. Also I received chat help within minutes of adding the app!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Jan. 10, 2023
Today is my first day using the app. I discovered it has features that I have been searching for. I like the settings that fit the needs of customers, such as pop -up form that only shows twice in 24 hours. Also Arianne (hope I got her name correct) is a rock star. She answered questions and was patient with me. I am not savvy with technology so I appreciate the help and patience.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin