All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2022

We wanted the opt-in popup for more than a month and couldn't figure this out. We found Rivo's Opt‑In Popups and after installing the app, our pop up was up and running within 30 min! Therese was super helpful and efficient and got all set up for us. We are so excited now we can grow our mailing list with this!!

Using app

About 1 hour

Total reviews

24

Average rating

4.9

Developer Reply

Thank you so much for the 5-star review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. Cheers, Kevin

5 / 5 Share

Oct. 5, 2022

I really love the app,nice job.and i want to thanks specially Yaci and Pete who were really nice assisting me,execellent assistance to both of you,nothing less than amazing

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

5 / 5 Share

Oct. 4, 2022

We are new to the app but so far it’s great. We needed help and Pete was willing to help us out, he was amazing and pleasant! Thank you, Pete! Can’t wait to start using this app!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Oct. 4, 2022

Pete was awesome in helping me get started with the app! I truly appreciate the support and quick help!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and review! 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 4, 2022

Customer service is awesome! Abbie was super helpful and gave me a couple of other pointers! Made installation a breeze!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our services! Thank you so much for leaving a positive review! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin

5 / 5 Share

Oct. 4, 2022

Love the app. Take your time, and you can figure out how to do just about anything you can think of. Best FREE app ever! Abbie in customer service was the bomb! knowledgeable, and super helpful. Highly recommended!

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! ✨ We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

4 / 5 Share

Oct. 4, 2022

I can't seem to adjust the frequency that visitors see the app, so I will have to continue to research this issue. Other than that, it was very simple to set up and customize, and I spoke to Therese who was very helpful in removing the rivo logo from the pop up. Hopefully she will be able to help me with the pop up frequency.

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Courtney Denise Lipson team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

Oct. 4, 2022

I really enjoyed the customer service I got when reaching out through the chat. She was absolutely incredible.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Excellent! Arianne from customer service was courteous, and knowledgeable. I am a very happy customer!

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! 🙌 So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Oct. 4, 2022

Arianne was friendly, efficient, and incredibly knowledgeable. Kinda fun talking to her as well as she had a sense of humor. My only thing I would change about the app is that I would allow for some texture to go on the background instead of a solid color.

Using app

24 minutes

Total reviews

3

Average rating

4.0

Developer Reply

We're so happy to see that you had a 5-Star experience! Thank you so much for the positive feedback and for the excellent suggestion! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you need, just let us know. All the best, Kevin

5 / 5 Share

Oct. 4, 2022

I used this app to get a subscription popup on our website. Support were fantastic & helped us get up and running straight away. Very helpful.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and support! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

Oct. 4, 2022

I use this app to collect customers' emails. It's so easy to set up, and the support team is fantastic. They helped me with all my requests. Especially, Therese was charming and helpful.

Using app

25 days

Total reviews

6

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. If you have further questions or experience issues along the way, just let us know. We're here to help you. Thanks, Kevin

5 / 5 Share

Oct. 4, 2022

Awesome app and customer support is amazing :) Extremely easy to use this app there was a tiny issue about the setup and support person Therese was very very helpful :)

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 4, 2022

Virker helt perfekt. Er nem at arbejde med. Supporten er lynhurtig og i verdensklasse. Kan kun anbefale denne app.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Fantastisk! Vi er så glade for at høre, at du elsker vores app! Tusind tak for den positive tilbagemelding og for at hjælpe med at dele ordet om os! 🤩 Skål, Kevin

5 / 5 Share

Oct. 3, 2022

Pete was very professional and very patient when it came to my questions as a first time user of this app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are happy with our customer service. If there's anything else we can do to help, just let us know. 🙂 Best regards, Kevin

5 / 5 Share

Oct. 3, 2022

This is app is easy to use and has lots of options for customization. Plus the support team is amazing (shout-out to Pete who went above and beyond!). Would definitely recommend using Rivo!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! 😃 Best wishes, Kevin

5 / 5 Share

Oct. 3, 2022

Yaci was very helpful in helping me get my popup customized and answering my questions. I am excited to have this feature. I only wish there was an option to have more than one pop up. Thanks!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review, and your suggestions are great! Your review is essential in helping us improve the app and I have sent over your feedback to our product team. If there's anything else you need help with, just let us know. Best regards, Kevin

5 / 5 Share

Oct. 3, 2022

AMAZING customer service ! Everyone is so helpful and available. Truly a great customer experience for someone with a free plan. Rare enough to point it out ! Thank you guys <3

Store

Jickie

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 3, 2022

Mica what a star! Supper supportive and ultra sweet. This would have to be the best service I’ve experienced. I truly appreciate your help and looking forward to using this awesome product for my business needs.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Oct. 3, 2022

I needed an app to help me capture customer's email and drive engagement. Lance was a huge help in getting setup! I appreciate his hard work especially because it is 12:27am eastern and I am ready for BED!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin