All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2023

Wow! Pete was a great help! Sent me examples on how to use and improve. Extremely helpful. Superb Service!!!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best regards, Kevin

5 / 5 Share

Jan. 10, 2023

They are very helpful. easy and smooth process and the person i was chatting with was very kind and encouraging.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Jan. 10, 2023

Toujours un excellent service! Les applications Rivo sont tellement simples, intuitives et efficaces! Je vois déjà d'excellents résultats à peine 5 jours après l'installation. Je recommande fortement! :)

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! ✨ Merci, Kévin

5 / 5 Share

Jan. 10, 2023

Thanks a lot for Paul's help. He is very friendly and professional. I will use this App in different stores.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Jan. 9, 2023

I was creating a pop-up for my store, when I realized I could do a custom CSS formatting, however on the live-chat service, Rivo was able to do this for me, completely free of charge, and provide other tips on improving my store. So.... 5/5 from me.

Store

Quale

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Jan. 9, 2023

Yaci was great at assisting me today! She helped me out with some problems and immediately helped me fix them, we also had a great GIF convo! I was happy to realize they were not bots lol which is why i give it a 5/5!! :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

Jan. 9, 2023

Fast support, great customization and gets the job done well. It also syncs very nicely with your stores.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! Thanks so much, and if you have further questions or need help along the way, feel free to let us know. We are always here to help. Much appreciated, Kevin

5 / 5 Share

Jan. 9, 2023

Meilleure application, pour récolter les emails de vos clients , service client au top et réponse à la seconde ! je ne peux que vous recommandez l'appplication si vous voulez augmenter vos ventes.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Je suis ravi que vous aimiez notre application et nos services ! 🙌 Merci pour la merveilleuse critique, et nous apprécions vraiment que vous aidiez à partager le mot à propos de nous! Bravo à vous et à votre entreprise ! Bien à vous, Kévin

5 / 5 Share

Jan. 8, 2023

I'm just getting started with this app, and still have some tweaking to do before our popup is live, but customer support was phenomenal and left a great first impression!

Using app

20 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks, Kevin

5 / 5 Share

Jan. 8, 2023

Easy to use app with great pop up ideas. Customer service with the tech support Arianne was awesome and she guided the way through, she also gave me advice to improve my website!

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Jan. 8, 2023

I liked vey much my experience. It was so friendly and very helpful for me❤️nothing negative to say❤️

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 8, 2023

Good app that you can customize really easily and the popup that shows on the exit intent is great ! Also, my chat with the tech support named Therese was super easy and she did an awesome job of helping me ! She even gave me pointers/tips to improve on my website ! Now that's what I call good customer service. Give Therese a raise for me please.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 7, 2023

Easy to use, quick and friendly customer service and best of all...IT'S FREE. This makes it great for shops that are just starting out.

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Jan. 7, 2023

User friendly and almost too good to be true! Fantastic seamless integration and so far an asset to my online store. Thanks Paul for your help today!

Using app

37 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Jan. 7, 2023

I am just getting started, but it has been great and user friendly thus far! The assistance I received was good as well.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If you have any further questions or experience issues along the way, please let us know. Our team here at Rivo is always ready to help you. 🎉 Cheers, Kevin

5 / 5 Share

Jan. 7, 2023

Jel is the best! Super supportive & great tips!!! <3 Im super motivated right now thanks to her!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Jan. 7, 2023

Jel was really supportive and she even gave me tips on how to improve my online store. Thank you Jel.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😊Thanks, Kevin

5 / 5 Share

Jan. 7, 2023

Abbie was the best I'm very excited about the fixes she made I feel like family I'm very happy to have this experience I recommend this site to any one listening

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

5 / 5 Share

Jan. 5, 2023

Very good support!!! Special thanks to the technical support person named Lance!!! He was very helpful in resolving the issue in a short amount of time.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Jan. 5, 2023

great experience, very nice lady! very great service and very helpful. Really helped me and my website out. Thank you!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin