All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2024

Great customer service. Very helpful and responsive!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & TYDAL Team

5 / 5 Share

March 29, 2024

Jamie was super helpful and quick to respond. She made online chatting smooth and quick. I always prefer to talk on the phone, but this was just as efficient

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear our online chat was a smooth and efficient experience for you! Thanks for giving it a try and for the kind words. 😊 - Kevin & TYDAL Team

5 / 5 Share

March 28, 2024

This is a great app! I was able to customize it to my liking and it was straightforward. Amazing features for the free plan! It will get the job done for anyone that needs a popup. I needed to ask a question on live chat, Jamie joined within a minute and she was SO helpful. I got it resolved in less than a minute. I recommend this as the go-to popup for anyone looking for one.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you're loving the app and found our live chat helpful! Thanks for recommending us. Your support fuels our passion! 🔥 - Kevin & TYDAL Team

5 / 5 Share

March 25, 2024

the customer service is great and the app is easy to use and modify.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you're enjoying our app and customer service! Thanks for the kind words. We aim to keep it easy and helpful! 🌟 - Kevin & TYDAL Team

5 / 5 Share

March 22, 2024

Appreciate and praise the execution ability of the team members, which helped me solve a lot of problems.

Using app

44 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled we could help solve your problems. Our team is always here for you. Your success is our success! - Kevin & TYDAL Team

5 / 5 Share

March 21, 2024

Needed help so used the chat and spoke to Jamie and she was incredibly helpful, highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the high recommendation! We're thrilled you found our chat support so helpful. Your satisfaction is our top priority. Reach out anytime! - Kevin & TYDAL Team

5 / 5 Share

March 19, 2024

Sam was quick to respond and offered a great deal of support and tips to make editing this app fairly easy to do. Great customer support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad you found our support helpful and quick. Your success is our goal, and we're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

March 18, 2024

Jamie was amazing, she dealt with my issues very quickly and was extremely helpful and polite. I would definitely recommend Tydal popups and will continue to use them.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear you had a great experience with us! Thanks for recommending TYDAL Popups. We're here for you anytime you need! - Kevin & TYDAL Team

5 / 5 Share

March 17, 2024

Friendly customer service. Quick and accurate response. Would highly recommend.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Happy to hear our service hit the mark for you. Appreciate your recommendation and we're here anytime you need! - Kevin & TYDAL Team

5 / 5 Share

Jan. 26, 2025

The admins are super nice and act quickly on the problems submitted.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

So happy to hear you had a great experience with our support and staff! Thanks for recommending us and for the kind words. 😊 - Kevin & TYDAL Team

5 / 5 Share

March 11, 2024

Jamie was very helpful in walking me through the set up process. Always helpful when wrapping your head around a new product/feature. Thank you!

Store

KOUDA

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad to help you navigate through the setup! It's our pleasure to make your experience smoother. If you have any more questions, just reach out. Thank you! 🌟 - Kevin & TYDAL Team

5 / 5 Share

March 5, 2024

Jamie was gracious and supportive. Great service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're so happy to hear you had a great experience. Your satisfaction is our top priority. 😊 - Kevin & TYDAL Team

5 / 5 Share

March 4, 2024

Very Good Very NIce Very Helpful Thank You

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled you had a positive experience. Your support means the world to us! - Kevin & TYDAL Team

5 / 5 Share

Feb. 29, 2024

A must have widget for the modern Shopify store. Excellent customer service and response time.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you find our app a must-have and our service excellent! Thanks for the awesome feedback. Your success is our goal! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 28, 2024

Very easy to contact in the event of any issues and very helpful in rectifying. Very impressive and I would recommend this service to anyone looking for an email pop up app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you found our support helpful and easy to reach! Thanks for recommending us and for your awesome review. We're here for you! - Kevin & TYDAL Team

5 / 5 Share

Feb. 27, 2024

Excellent, and customer service was quick, direct and precise with resolving my issue!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear we could resolve your issue swiftly and effectively! Your positive experience is our goal. Thanks for the wonderful feedback! - Kevin & TYDAL Team

5 / 5 Share

Feb. 27, 2024

Excellent service; the support is wonderful; and the application is agile and very intuitive. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your amazing feedback! We're so happy you're enjoying our app and support. Your satisfaction is our joy! - Kevin & TYDAL Team

5 / 5 Share

Feb. 27, 2024

Top customer services, quick response, highly recommended!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin & TYDAL Team

5 / 5 Share

Feb. 27, 2024

great experience

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your great experience with us! We're so glad you're happy. Looking forward to serving you again! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 23, 2024

amazing

Store

HINT

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin & TYDAL Team