All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2024

Great customer service / support from Jamie! Huge help and super efficient. Great product overall.

Store

My Store

Using app

5 months

Developer Reply

Thank you for the awesome review! We're thrilled you found our customer service helpful and our product great overall. 😊 - Kevin & TYDAL Team

5 / 5 Share

March 29, 2024

Jamie was super helpful and quick to respond. She made online chatting smooth and quick. I always prefer to talk on the phone, but this was just as efficient

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear our online chat was a smooth and efficient experience for you! Thanks for giving it a try and for the kind words. 😊 - Kevin & TYDAL Team

5 / 5 Share

March 28, 2024

Good support

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you're happy with our support. Here for you anytime. - Kevin & TYDAL Team

5 / 5 Share

March 28, 2024

This is a great app! I was able to customize it to my liking and it was straightforward. Amazing features for the free plan! It will get the job done for anyone that needs a popup. I needed to ask a question on live chat, Jamie joined within a minute and she was SO helpful. I got it resolved in less than a minute. I recommend this as the go-to popup for anyone looking for one.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you're loving the app and found our live chat helpful! Thanks for recommending us. Your support fuels our passion! 🔥 - Kevin & TYDAL Team

5 / 5 Share

March 28, 2024

I installed this pop up app to help build my mailing list. Set up was easy but initially it didn't auto pop up, so I contacted Support. Dealt with Sam who had the issue fixed in literally 2 mins. Super helpful and fast support. App looks great.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear our support team could quickly fix the issue for you! Enjoy the app and thanks for sharing your positive experience. 🚀 - Kevin & TYDAL Team

5 / 5 Share

March 26, 2024

jamie was very informative and helpful in many ways! gave me pointers on my website and sent step by step instructions to do so. thank you jamie!

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to help and glad you found the advice useful! Thanks for the shout-out. If you have more questions, we're here for you. - Kevin & TYDAL Team

5 / 5 Share

March 26, 2024

Super nice and helpful customer service!

Store

Manso

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad you had a great experience! Thank you for your kind words. We're always here to help! - Kevin & TYDAL Team

5 / 5 Share

March 25, 2024

the customer service is great and the app is easy to use and modify.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you're enjoying our app and customer service! Thanks for the kind words. We aim to keep it easy and helpful! 🌟 - Kevin & TYDAL Team

5 / 5 Share

March 22, 2024

Appreciate and praise the execution ability of the team members, which helped me solve a lot of problems.

Using app

44 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled we could help solve your problems. Our team is always here for you. Your success is our success! - Kevin & TYDAL Team

4 / 5 Share

March 21, 2024

Simple and easy to use and customize. Great for beginners.

Using app

About 4 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback! We're so glad to hear our app is user-friendly and helpful for beginners. Here to support your journey anytime! - Kevin & TYDAL Team

5 / 5 Share

March 21, 2024

Needed help so used the chat and spoke to Jamie and she was incredibly helpful, highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the high recommendation! We're thrilled you found our chat support so helpful. Your satisfaction is our top priority. Reach out anytime! - Kevin & TYDAL Team

5 / 5 Share

March 19, 2024

Sam was quick to respond and offered a great deal of support and tips to make editing this app fairly easy to do. Great customer support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad you found our support helpful and quick. Your success is our goal, and we're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

March 19, 2024

The Support Team (Jamie) Helped me a lot with Pop-up features, they're polite and they respond very quickly, I'm satisfied with the Team and the app as well

Store

Artizaq

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

So glad our support team was a big help with the pop-up features and that you're happy with both the team and the app! Thanks for your kind words! - Kevin & TYDAL Team

5 / 5 Share

March 18, 2024

Jamie was amazing, she dealt with my issues very quickly and was extremely helpful and polite. I would definitely recommend Tydal popups and will continue to use them.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear you had a great experience with us! Thanks for recommending TYDAL Popups. We're here for you anytime you need! - Kevin & TYDAL Team

5 / 5 Share

March 18, 2024

TYDAL Popups is a must-have app for Shopify store owners aiming to expand their email lists seamlessly. Installation is quick, and customization options are user-friendly. With smart triggers and precise targeting, TYDAL maximizes sign-ups without disrupting the user experience. Its insightful analytics and seamless integration with email marketing platforms make it indispensable for efficient campaigns. Highly recommended for all Shopify merchants!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the glowing review! We're thrilled our app is making your email list expansion smoother. Here to support your Shopify success! - Kevin & TYDAL Team

5 / 5 Share

March 17, 2024

I'm still in the middle of creating my pop ups, but so far the process has been easy and the customer service has been amazing - even giving me tips on bettering my website.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you're finding the process easy and our support helpful! We're here to offer tips and help anytime. Excited to see your pop-ups! - Kevin & TYDAL Team

5 / 5 Share

March 17, 2024

Friendly customer service. Quick and accurate response. Would highly recommend.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Happy to hear our service hit the mark for you. Appreciate your recommendation and we're here anytime you need! - Kevin & TYDAL Team

5 / 5 Share

March 17, 2024

Talked with Jamie and discussed about some basic queries. She was really helpful. Thanks.

Using app

About 2 hours

Total reviews

3

Average rating

4.7

Developer Reply

So happy to help with your queries! Thanks for reaching out and for the kind words. - Kevin & TYDAL Team

4 / 5 Share

March 15, 2024

very high quality, super good customer service team aswell they responded very fast :)

Store

Briloe

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the compliments on our quality and service! We're thrilled to hear you had a speedy response. Your satisfaction is our priority! 😊 - Kevin & TYDAL Team

5 / 5 Share

March 14, 2024

Very good support! Pretty quick response! Very friendly staff! I recommend their app :)

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear you had a great experience with our support and staff! Thanks for recommending us and for the kind words. 😊 - Kevin & TYDAL Team