TYDAL Popups ‑ Email Pop ups
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The admins are super nice and act quickly on the problems submitted.
So happy to hear you had a great experience with our support and staff! Thanks for recommending us and for the kind words. 😊 - Kevin & TYDAL Team
Jamie was very helpful in walking me through the set up process. Always helpful when wrapping your head around a new product/feature. Thank you!
So glad to help you navigate through the setup! It's our pleasure to make your experience smoother. If you have any more questions, just reach out. Thank you! 🌟 - Kevin & TYDAL Team
Jamie was gracious and supportive. Great service!
Thank you! We're so happy to hear you had a great experience. Your satisfaction is our top priority. 😊 - Kevin & TYDAL Team
Very Good Very NIce Very Helpful Thank You
Thank you so much for your kind words! We're thrilled you had a positive experience. Your support means the world to us! - Kevin & TYDAL Team
A must have widget for the modern Shopify store. Excellent customer service and response time.
Thrilled you find our app a must-have and our service excellent! Thanks for the awesome feedback. Your success is our goal! 😊 - Kevin & TYDAL Team
Very easy to contact in the event of any issues and very helpful in rectifying. Very impressive and I would recommend this service to anyone looking for an email pop up app.
Thrilled to hear you found our support helpful and easy to reach! Thanks for recommending us and for your awesome review. We're here for you! - Kevin & TYDAL Team
Top customer services, quick response, highly recommended!
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin & TYDAL Team
amazing
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin & TYDAL Team
Customer support goes above and beyond! Thank you PAUL !!!
Thank you for recognizing our team's effort! We're happy to go the extra mile for you. If there's anything else you need, just let us know. 😊 - Kevin & TYDAL Team
Arrianne assisted me and she was very prompt and helpful. She even gave extra suggestions on how to improve my store that is not related to the pop up. 5 stars for the service
So happy to hear our support was prompt and went the extra mile with suggestions! Your 5-star rating for our service is much appreciated. Thanks a lot! 😊 - Kevin & TYDAL Team
This is one of those plug-ins that really work. I installed it quickly, configured it, and had a pleasant experience with their support, highly recommended.
So glad our app worked well for you and that you had a pleasant support experience! Thanks for the recommendation. We're here if you need anything else! - Kevin & TYDAL Team
Helpful support and app seems to work well, easy to setup and free!
Great to hear the app works well for you and setup was a breeze! Thanks for appreciating our support. Enjoy the app and here if you need us! - Kevin & TYDAL Team
great experience, very nice and clean interface, also my agent Abby was very very knowledgeable and helpful, best customer service rep i've ever had, she even suggested helpful things to make my site much better
So glad you had a great experience and loved the interface! Thrilled to hear our agent was so helpful and could enhance your site. Thanks for the high praise! We're here to help anytime. 🌟 - Kevin & TYDAL Team
Jel was very helpful! Super proactive, clear, concise, and just plain delightful.
Thrilled to hear you had a delightful experience with our helpful and proactive service! Thanks for your kind words. We're always here for you! - Kevin & TYDAL Team
Great customer service!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & TYDAL Team
Install and use was very easy and the customer service was great!
Happy to hear installation was a breeze and our customer service impressed you! Thanks for choosing us. We're here whenever you need us! - Kevin & Rivo Team
This shouldn’t be 5 stars. It doesn’t do double opt-in. The feature was requested 2 years ago on their public dev board inside the app. Great if you want to give people a discount, terrible if you actually want to build your email list.
Hi Keith, Lea here from Rivo! So sorry that our app didn't meet your expectations this time around, especially concerning the double opt-in feature. I know how important this is for your business and building your email list. While we can't provide a exact ETA for its release currently, we assure you that our team is working on improving our app. We aim to create suitable features for all our users' needs. I have also reached out to you via email. Feel free to reply to that thread if you need further assistance or have other concerns. Thank you for your understanding and your valued feedback! Best Regards, Lea
Rivo does everything I need it to, it's easily customisable and provides quick and friendly service through it's chat service. Highly recommend!
Thrilled you're loving Rivo and our chat service! Thanks for the high recommendation. We're here to support you anytime. 😊 - Kevin & Rivo Team
Abbie was stellar with her performance in customer service for my site. I truly appreciate her insight and wisdom. She is very knowledgeable and a gem. Thanks again for making this a smooth transition and offering additional insight to enhance my brand and site.
Thrilled to hear our support made such a positive impact! Your kind words mean a lot. We're always here to help enhance your brand and site. Thank you! - Kevin & Rivo Team
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