TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#7,638
All reviews
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Feb. 22, 2024
Customer support goes above and beyond! Thank you PAUL !!!
Thank you for recognizing our team's effort! We're happy to go the extra mile for you. If there's anything else you need, just let us know. 😊 - Kevin & TYDAL Team
Feb. 20, 2024
Arrianne assisted me and she was very prompt and helpful. She even gave extra suggestions on how to improve my store that is not related to the pop up. 5 stars for the service
So happy to hear our support was prompt and went the extra mile with suggestions! Your 5-star rating for our service is much appreciated. Thanks a lot! 😊 - Kevin & TYDAL Team
Feb. 19, 2024
Feb. 18, 2024
Very useful, easy to use app. Set up and installed in just a couple of minutes. Supportive and helpful customer service.
Thanks for the great feedback! We're glad you found our app easy to use and customer service helpful. Here whenever you need support! - Kevin & TYDAL Team
Feb. 18, 2024
This is one of those plug-ins that really work. I installed it quickly, configured it, and had a pleasant experience with their support, highly recommended.
So glad our app worked well for you and that you had a pleasant support experience! Thanks for the recommendation. We're here if you need anything else! - Kevin & TYDAL Team
Feb. 17, 2024
easy to use and customize!
Thrilled you find our app easy to use and customize! Thanks for your feedback. We're here if you need any help or have questions! - Kevin & TYDAL Team
Feb. 16, 2024
Helpful support and app seems to work well, easy to setup and free!
Great to hear the app works well for you and setup was a breeze! Thanks for appreciating our support. Enjoy the app and here if you need us! - Kevin & TYDAL Team
Feb. 15, 2024
great experience, very nice and clean interface, also my agent Abby was very very knowledgeable and helpful, best customer service rep i've ever had, she even suggested helpful things to make my site much better
So glad you had a great experience and loved the interface! Thrilled to hear our agent was so helpful and could enhance your site. Thanks for the high praise! We're here to help anytime. 🌟 - Kevin & TYDAL Team
Feb. 15, 2024
Jel was very helpful! Super proactive, clear, concise, and just plain delightful.
Thrilled to hear you had a delightful experience with our helpful and proactive service! Thanks for your kind words. We're always here for you! - Kevin & TYDAL Team
Feb. 15, 2024
Great customer service!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & TYDAL Team
Feb. 14, 2024
Install and use was very easy and the customer service was great!
Happy to hear installation was a breeze and our customer service impressed you! Thanks for choosing us. We're here whenever you need us! - Kevin & Rivo Team
Feb. 8, 2024
This shouldn’t be 5 stars. It doesn’t do double opt-in. The feature was requested 2 years ago on their public dev board inside the app. Great if you want to give people a discount, terrible if you actually want to build your email list.
Hi Keith, Lea here from Rivo! So sorry that our app didn't meet your expectations this time around, especially concerning the double opt-in feature. I know how important this is for your business and building your email list. While we can't provide a exact ETA for its release currently, we assure you that our team is working on improving our app. We aim to create suitable features for all our users' needs. I have also reached out to you via email. Feel free to reply to that thread if you need further assistance or have other concerns. Thank you for your understanding and your valued feedback! Best Regards, Lea
Feb. 7, 2024
Rivo does everything I need it to, it's easily customisable and provides quick and friendly service through it's chat service. Highly recommend!
Thrilled you're loving Rivo and our chat service! Thanks for the high recommendation. We're here to support you anytime. 😊 - Kevin & Rivo Team
Feb. 4, 2024
Abbie was stellar with her performance in customer service for my site. I truly appreciate her insight and wisdom. She is very knowledgeable and a gem. Thanks again for making this a smooth transition and offering additional insight to enhance my brand and site.
Thrilled to hear our support made such a positive impact! Your kind words mean a lot. We're always here to help enhance your brand and site. Thank you! - Kevin & Rivo Team
Feb. 3, 2024
Great app, great support!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin & Rivo Team
Feb. 2, 2024
So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!
Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist. - Kevin & Rivo Team
Feb. 1, 2024
Abbie was so helpful and kind! She went up over and beyond to make my experience pleasant!
Thrilled to hear you had such a pleasant experience! We're proud of our team for going above and beyond. Your kind words mean a lot to us. Thank you! - Kevin & Rivo Team
Feb. 1, 2024
Very useful application. Excellent user support from Jel, great service and availability.
So glad you find the app useful and are happy with our support and service! We're here whenever you need us. Thanks for the great review! - Kevin & Rivo Team
Jan. 31, 2024
I just finished chatting with Arinne, she helped me to setting up and solve the problem. Thanks!
Glad we could help set things up and solve the problem for you! Your thanks mean the world to us. Here whenever you need us! - Kevin & Rivo Team
Jan. 31, 2024
Very responsive and helpful. Unlike support for many apps, they offer a chat feature that allowed me to solve my issue in under 5 minutes. Thanks Arianne!
So happy our chat support got your issue solved quickly! We're here to make things smooth and easy. Thanks for the shout-out! 😊 - Kevin & Rivo Team