All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

March 11, 2024

Jamie was very helpful in walking me through the set up process. Always helpful when wrapping your head around a new product/feature. Thank you!

Store

KOUDA

Using app

35 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad to help you navigate through the setup! It's our pleasure to make your experience smoother. If you have any more questions, just reach out. Thank you! 🌟 - Kevin & TYDAL Team

5 / 5 Share

March 8, 2024

The app is absolutely brilliant, does exactly what it says on the tin, and more, support staff are amazing, especially Jamie, very helpful and extremely friendly, thank you so much!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

So glad you're loving the app and found our support amazing! Your appreciation means the world to us. Thank you for the wonderful feedback! 🌟 - Kevin & TYDAL Team

5 / 5 Share

March 8, 2024

Sam's assistance was very helpful and quick. Thank you very much!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

You're welcome! Happy to hear you found our assistance helpful and quick. If you need anything else, just let us know. Thanks! 😊 - Kevin & TYDAL Team

5 / 5 Share

March 7, 2024

I haven't used the app yet so I can't say much about it but I have talked with support (Jamie) and she was of great help and even helped me with some extra things I wasn't aware of. Jamie was lovely and attentive, I had a great experience with support something I highly appreciate. Let's see how the app works !!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

So happy about your positive experience with our support team! We're excited for you to explore the app. Thanks for the kind words, and we're here if you need us! 🌟 - Kevin & TYDAL Team

5 / 5 Share

March 5, 2024

Jamie was gracious and supportive. Great service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're so happy to hear you had a great experience. Your satisfaction is our top priority. 😊 - Kevin & TYDAL Team

5 / 5 Share

March 4, 2024

Very Good Very NIce Very Helpful Thank You

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled you had a positive experience. Your support means the world to us! - Kevin & TYDAL Team

5 / 5 Share

Feb. 29, 2024

Abbie was great and gave me tips to make my store better. I loved it and she was great. This app is very helpful as well!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

So glad you received valuable tips to improve your store! Thanks for the kind words about our app and service. 😊 We're here to help anytime! - Kevin & TYDAL Team

5 / 5 Share

Feb. 29, 2024

A must have widget for the modern Shopify store. Excellent customer service and response time.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you find our app a must-have and our service excellent! Thanks for the awesome feedback. Your success is our goal! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 28, 2024

Very easy to contact in the event of any issues and very helpful in rectifying. Very impressive and I would recommend this service to anyone looking for an email pop up app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you found our support helpful and easy to reach! Thanks for recommending us and for your awesome review. We're here for you! - Kevin & TYDAL Team

5 / 5 Share

Feb. 27, 2024

Excellent, and customer service was quick, direct and precise with resolving my issue!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear we could resolve your issue swiftly and effectively! Your positive experience is our goal. Thanks for the wonderful feedback! - Kevin & TYDAL Team

5 / 5 Share

Feb. 27, 2024

Excellent service; the support is wonderful; and the application is agile and very intuitive. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your amazing feedback! We're so happy you're enjoying our app and support. Your satisfaction is our joy! - Kevin & TYDAL Team

5 / 5 Share

Feb. 27, 2024

Top customer services, quick response, highly recommended!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin & TYDAL Team

5 / 5 Share

Feb. 27, 2024

great experience

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your great experience with us! We're so glad you're happy. Looking forward to serving you again! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 27, 2024

This app was exactly what I was looking for! This is a great way to entice our customers with some customized deals. When I wanted to make stylistic changes to the popup, Pete came to the rescue with custom CSS resources and solved my queries as well. Also, they keep updating the app with new features. This has to be one of the best apps out there. There's no doubt about it.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled our app fits your needs perfectly! Your feedback on our support and updates is greatly appreciated. Thanks for choosing us and for your kind words! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Feb. 25, 2024

great

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin & TYDAL Team

5 / 5 Share

Feb. 23, 2024

amazing

Store

HINT

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin & TYDAL Team

5 / 5 Share

Feb. 22, 2024

Customer support goes above and beyond! Thank you PAUL !!!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for recognizing our team's effort! We're happy to go the extra mile for you. If there's anything else you need, just let us know. 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 22, 2024

Store

Elvioq

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Arrianne assisted me and she was very prompt and helpful. She even gave extra suggestions on how to improve my store that is not related to the pop up. 5 stars for the service

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear our support was prompt and went the extra mile with suggestions! Your 5-star rating for our service is much appreciated. Thanks a lot! 😊 - Kevin & TYDAL Team