TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#947
All reviews
Rating Breakdown
Feb. 19, 2024
Feb. 18, 2024
Very useful, easy to use app. Set up and installed in just a couple of minutes. Supportive and helpful customer service.
Thanks for the great feedback! We're glad you found our app easy to use and customer service helpful. Here whenever you need support! - Kevin & TYDAL Team
Feb. 18, 2024
Abbie was very helpful and gave me some tips on my shop like what to add and how to change a few things that would make my shop more professional!
Happy to hear we could provide valuable tips for your shop! We aim to help your business shine. Thanks for the kind words! - Kevin & TYDAL Team
Feb. 18, 2024
This is one of those plug-ins that really work. I installed it quickly, configured it, and had a pleasant experience with their support, highly recommended.
So glad our app worked well for you and that you had a pleasant support experience! Thanks for the recommendation. We're here if you need anything else! - Kevin & TYDAL Team
Feb. 17, 2024
easy to use and customize!
Thrilled you find our app easy to use and customize! Thanks for your feedback. We're here if you need any help or have questions! - Kevin & TYDAL Team
Feb. 16, 2024
Helpful support and app seems to work well, easy to setup and free!
Great to hear the app works well for you and setup was a breeze! Thanks for appreciating our support. Enjoy the app and here if you need us! - Kevin & TYDAL Team
Feb. 15, 2024
great experience, very nice and clean interface, also my agent Abby was very very knowledgeable and helpful, best customer service rep i've ever had, she even suggested helpful things to make my site much better
So glad you had a great experience and loved the interface! Thrilled to hear our agent was so helpful and could enhance your site. Thanks for the high praise! We're here to help anytime. 🌟 - Kevin & TYDAL Team
Feb. 15, 2024
Jel was very helpful! Super proactive, clear, concise, and just plain delightful.
Thrilled to hear you had a delightful experience with our helpful and proactive service! Thanks for your kind words. We're always here for you! - Kevin & TYDAL Team
Feb. 15, 2024
Great customer service!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & TYDAL Team
Feb. 14, 2024
very well
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin & Rivo Team
Feb. 14, 2024
Install and use was very easy and the customer service was great!
Happy to hear installation was a breeze and our customer service impressed you! Thanks for choosing us. We're here whenever you need us! - Kevin & Rivo Team
Feb. 13, 2024
Customer service is top notch, I've used them for all 3 businesses and the websites they all run on. Easy UI to work with. 10/10
Thrilled to support all your businesses with our service and UI! Your 10/10 rating means the world to us. Here's to continued success together! - Kevin & Rivo Team
Feb. 11, 2024
Had an awesome experience with the Rivo Email Popups app, and a huge shoutout to Paul for his quick help. He was there right when I needed him, solving my problems in real time. These guys really are the best - great app and even greater support. Highly recommend it if you’re looking to up your online store game. Thanks, Paul!
Thrilled about your awesome experience and glad we could help in real-time! Thanks for the huge shoutout and recommendation. Here to support your store's success! 🌟 - Kevin & Rivo Team
Feb. 10, 2024
Feb. 9, 2024
one of the best service that i got . highly recommended !!!
We're thrilled to be one of the best services you've experienced. 🤩Thanks for the awesome feedback and recommendation! - Kevin & Rivo Team
Feb. 8, 2024
This shouldn’t be 5 stars. It doesn’t do double opt-in. The feature was requested 2 years ago on their public dev board inside the app. Great if you want to give people a discount, terrible if you actually want to build your email list.
Hi Keith, Lea here from Rivo! So sorry that our app didn't meet your expectations this time around, especially concerning the double opt-in feature. I know how important this is for your business and building your email list. While we can't provide a exact ETA for its release currently, we assure you that our team is working on improving our app. We aim to create suitable features for all our users' needs. I have also reached out to you via email. Feel free to reply to that thread if you need further assistance or have other concerns. Thank you for your understanding and your valued feedback! Best Regards, Lea
Feb. 7, 2024
amazing customer service and easy to set-up! thank you so much!
Store
My Store
Using app
3 months
So happy you found our service amazing and setup easy! Your thanks means a lot. Here if you need further assistance. 😊 - Kevin & Rivo Team
Feb. 7, 2024
Rivo does everything I need it to, it's easily customisable and provides quick and friendly service through it's chat service. Highly recommend!
Thrilled you're loving Rivo and our chat service! Thanks for the high recommendation. We're here to support you anytime. 😊 - Kevin & Rivo Team
Feb. 7, 2024
Loved the help of Pete
So glad you loved the support! Thanks for the shout-out. We're always here to help whenever you need us. 😊 - Kevin & Rivo Team
Feb. 4, 2024
Abbie was stellar with her performance in customer service for my site. I truly appreciate her insight and wisdom. She is very knowledgeable and a gem. Thanks again for making this a smooth transition and offering additional insight to enhance my brand and site.
Thrilled to hear our support made such a positive impact! Your kind words mean a lot. We're always here to help enhance your brand and site. Thank you! - Kevin & Rivo Team