All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2024

I was helped out by Jel and she was amazing! Very fast and on point when it came to what I was asking for. She also helped out and did some freebies for me which I appreciate and I honestly wasn't sure If I was going to keep this App, but because she helped me out with everything that I needed I had changed my mind! :) Thanks again, for the help and compliment hehe :)

Store

SakiAce

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

So pleased to hear our support made your experience amazing and even swayed your decision to stay! 🌟 Thanks for the lovely feedback; we're here whenever you need us.😊 - Kevin & Rivo Team

5 / 5 Share

Jan. 31, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

This app was very easy to set up with a lot of great customization options. Really allowed it to integrates seamlessly into my website. The fact that the emails automatically sink with Shopify emails is ideal. This is by far the best free pop-up app, but I believe it is better than a lot of the paid options offered. The customer support was phenomenal helping clear up questions with the app but also adding a few tips to help us out and even offering to follow us on instagram. Shout out to Abbie at Rivo.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

What a fantastic review! 🤩 We're thrilled about your smooth setup and the value our app adds to your website. Your kind words about our support team are greatly appreciated. We're always here to help! - Kevin & Rivo Team

5 / 5 Share

Jan. 26, 2024

Definitely recommend using this app! Really good and fast chatting support with Paul! Super helpful!

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin & Rivo Team

5 / 5 Share

Jan. 25, 2024

Great and understandable treatment

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Your positive feedback means the world to us! Thank you and we are always happy to help any time. - Kevin & Rivo Team

5 / 5 Share

Jan. 25, 2024

Great customer service, even for the free version subscribers!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're committed to providing great service for all our users, free version included. Your feedback is much appreciated! - Kevin & Rivo Team

5 / 5 Share

Jan. 25, 2024

Overzichtelijke app en je wordt uitstekend geholpen bij vragen

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Bedankt voor je vriendelijke woorden! We zijn blij dat je onze app duidelijk vindt en onze hulp uitstekend. Altijd hier voor uw vragen! - Kevin & Rivo-team

5 / 5 Share

Jan. 24, 2024

Really easy and straight forward! I love the app and the online support is the best! talking to nice people like Mica is super!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear that you love our app and support! We're all about making things easy and friendly for you. Thanks for the great review! - Kevin & Rivo Team

5 / 5 Share

Jan. 24, 2024

I've only had the app for a short time so it's hard to make any decisions yet. However, the app works very well. It connects directly to Shopify and the customer sees the discount code right on the screen and doesn't have to go back to email. This is a huge benefit for me. I am also very happy with the way the customer account works. Especially Miss Arianne was very helpful and proactive in helping me with the whole installation and now everything works perfectly. Thank you for your work.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! It's great to hear you're enjoying the app's seamless Shopify integration and our proactive customer support. We're here to ensure everything runs smoothly! - Kevin & Rivo Team

5 / 5 Share

Jan. 21, 2024

Arianne is such a kind person. And I truly love this app.

Using app

9 months

Total reviews

16

Average rating

5.0

Developer Reply

Your review made our day! 😊💖 Thank you for the kind words, and we're so glad you love the app. Your happiness is our top priority! - Kevin & Rivo Team

5 / 5 Share

Jan. 14, 2024

Genuinely the loveliest team, they're so helpful. The app works great and is fully customisable if you've got basic coding abilities

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a bunch for your lovely words! We're thrilled to hear our team's helpfulness and the app's customizability are making your experience great! 😊 - Kevin & Rivo Team

5 / 5 Share

Jan. 14, 2024

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Great app.

Using app

About 24 hours

Total reviews

6

Average rating

5.0

Developer Reply

So glad you're finding our app great. Our team works hard to provide the best experience for our customers! - Lea & Rivo Team

5 / 5 Share

Jan. 9, 2024

Arianna gave me a great tip to improve my store and was a wonderful help with everything!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear our team could assist you with helpful tips! Thank you for your feedback! - Lea & Rivo Team

5 / 5 Share

Jan. 9, 2024

Easy to set up and support was very helpful.

Store

mySHOE

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

I'm thrilled to hear you found the setup easy and our support team helpful! Thank you for your review! - Lea & Rivo Team

5 / 5 Share

Jan. 8, 2024

Abbie has been really helpful and warm when I needed to remove the power by link. Great app!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you had a great experience! Enjoy using the app and reach out if you need anything! - Lea & Rivo Team

5 / 5 Share

Jan. 4, 2024

Store

ONGNA

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Omg Jel was so helpful and nice, she gave a compliment on my website and gave me a little advice as well.

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! We're thrilled that you found our support and advice helpful. We're here to help anytime! - Lea & Rivo Team

5 / 5 Share

Jan. 2, 2024

Paul best customer support guy!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

So thrilled to hear you had a great experience! Thanks for your kind feedback. - Lea & Rivo Team

5 / 5 Share

Dec. 28, 2023

Using app

10 months

Total reviews

2

Average rating

5.0