All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 28, 2023

Always works Well and the support is quick to respond!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your feedback! We're thrilled you're satisfied with our service and quick support. We're always here to help! - Lea & Rivo Team

5 / 5 Share

Dec. 28, 2023

once again, fantastic cs

Using app

About 14 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your kind words! It's great to hear you loved our service. Your satisfaction is our priority! - Lea & Rivo Team

5 / 5 Share

Dec. 26, 2023

The service alone has encouraged me to write this review, in addition to the ease of setup. Abbie was a huge help in making sure my popup was working correctly, and assisted me with access to CSS customization. She also graciously offered to remove the Rivo branding, which was a nice gesture. I recommend Rivo, even in my newness to the app, for the user friendliness and great service.

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're glad you found our app easy to use and our support helpful! It was our pleasure to help. Thanks for recommending us! - Lea & Rivo Team

5 / 5 Share

Dec. 23, 2023

Pete was amazing!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you had a great experience with our support team! Thank you so much! - Lea & Rivo Team

5 / 5 Share

Dec. 17, 2023

Excellent customer service specially for Arianne. Good App for Shopify store.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you're loving our app and service! Thanks for choosing Rivo! - Lea & Rivo Team

5 / 5 Share

Dec. 12, 2023

J'ai installé cette application pour pouvoir créer une pop-up de newsletter et je suis très satisfaite du résultat ! L'application est facile d'utilisation et le service client est ultra disponible, réactif et sympathique !

Store

Ithma

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Nous sommes heureux d'apprendre que vous êtes satisfait de l'application et que vous l'avez trouvée facile à utiliser. Notre service client est là pour vous aider à tout moment. - Lea & Rivo Team

5 / 5 Share

Dec. 11, 2023

Easy to setup and customize. The customer support was really great, Abbie connected instantly and helped me out with some issues. It has just the right features I needed.

Store

OSHADI

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear the setup was easy, and our support team was there to assist! Happy you found the features you needed. - Lea & Rivo Team

5 / 5 Share

Dec. 11, 2023

Terrific help from Arianne.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

So happy our team could assist! Thanks for the great feedback! - Lea & Rivo Team

5 / 5 Share

Dec. 7, 2023

Best support team ever had !!!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a ton! Your kind words mean a lot to our team. - Lea & Rivo Team

5 / 5 Share

Dec. 6, 2023

This app is great. I think it will make a huge difference to my store. Also the service and support Jel provided me with was the best service I have ever received!!! So much care an attention to detail was provided in helping me with my store. I am beyond grateful! Thank you!!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad our app and service made a difference for your store! We're here to help. Thank you for your feedback! - Lea & Rivo Team

5 / 5 Share

Dec. 6, 2023

Great app, does everything it needs to. I've had to pay for similiar apps and this one is just as good. Had a lovely guy called Paul help me out with removing the Powered by Rivo link as well. He was quick to reply to all my concerns.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you're enjoying our app and it meets your needs! Delighted our team could assist quickly. Thanks for your kind words! - Lea & Rivo Team

5 / 5 Share

Dec. 5, 2023

Great app! I had a lot of trouble finding an app that will support RTL via CSS. Their customer service is great and they give every option a store needs! Highly recommended!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review! It's our pleasure to help and glad you love our service. Your recommendation means a lot! - Lea & Rivo Team

5 / 5 Share

Dec. 5, 2023

Very easy to use and customer service was wonderful, they answered all my questions right away with clear and understandable solutions. Great app!

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Happy to hear our app is easy for you, and our team could quickly help! Thanks for sharing your experience! - Lea & Rivo Team

5 / 5 Share

Dec. 5, 2023

Excellent Popup App. Perfect for our needs. So easy to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear our app fits your needs and is easy to use! Thanks for your awesome feedback! - Lea & Rivo Team

5 / 5 Share

Dec. 2, 2023

Mica is amazing and does great work. Give her a raise!!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so glad to hear you're happy with our service. Your support means a lot to us. - Lea & Rivo Team

5 / 5 Share

Nov. 30, 2023

I'm new to Rivo but it was very easy to set up/use and Mica the CSR was awesome and offered helpful tips! Highly recommend especially for new businesses!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you found our app easy to use and our team helpful! Thanks for recommending us! - Lea & Rivo Team

5 / 5 Share

Nov. 30, 2023

Paul was extremely helpful and none of my questions were too much trouble

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! Really happy our support team was able to help you out. Your questions are always welcome! - Lea & Rivo Team

5 / 5 Share

Nov. 30, 2023

Paul is very nice to help me solve my problem, thank you

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled our team could help. Your satisfaction is our top priority! - Lea & Rivo Team

5 / 5 Share

Nov. 30, 2023

Paul was super helpful and very quick to respond! He gave some awesome suggestions for our store and helped answer my query. Would recommend!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear our team was able to help! We're glad our suggestions were useful. Thanks for recommending us. - Lea & Rivo Team

5 / 5 Share

Nov. 28, 2023

Great app, very easy to customize exactly how you want it! The pop-ups look very professional and the customer service is incredible! Would highly recommend.

Store

Rviita

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear you love our app and support! Your recommendation means a lot to us. Thank you! - Lea & Rivo Team