TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#947
All reviews
Rating Breakdown
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Feb. 3, 2024
Great app, great support!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin & Rivo Team
Feb. 3, 2024
very easy and done in seconds!
Awesome to hear it was so easy and quick for you! If there's anything more we can help with, just let us know. Thanks for sharing your experience! - Kevin & Rivo Team
Feb. 2, 2024
So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!
Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist. - Kevin & Rivo Team
Feb. 1, 2024
Abbie was so helpful and kind! She went up over and beyond to make my experience pleasant!
Thrilled to hear you had such a pleasant experience! We're proud of our team for going above and beyond. Your kind words mean a lot to us. Thank you! - Kevin & Rivo Team
Feb. 1, 2024
Very useful application. Excellent user support from Jel, great service and availability.
So glad you find the app useful and are happy with our support and service! We're here whenever you need us. Thanks for the great review! - Kevin & Rivo Team
Feb. 1, 2024
Jan. 31, 2024
Fikk hjelp med det jeg trengte og enda mer.
Fantastisk å høre at vi kunne hjelpe deg med det du trengte og litt til! Din tilfredshet er vårt mål. Takk for tilbakemeldingen! 😊 - Kevin & Rivo Team
Jan. 31, 2024
I just finished chatting with Arinne, she helped me to setting up and solve the problem. Thanks!
Glad we could help set things up and solve the problem for you! Your thanks mean the world to us. Here whenever you need us! - Kevin & Rivo Team
Jan. 31, 2024
Very responsive and helpful. Unlike support for many apps, they offer a chat feature that allowed me to solve my issue in under 5 minutes. Thanks Arianne!
So happy our chat support got your issue solved quickly! We're here to make things smooth and easy. Thanks for the shout-out! 😊 - Kevin & Rivo Team
Jan. 31, 2024
I was helped out by Jel and she was amazing! Very fast and on point when it came to what I was asking for. She also helped out and did some freebies for me which I appreciate and I honestly wasn't sure If I was going to keep this App, but because she helped me out with everything that I needed I had changed my mind! :) Thanks again, for the help and compliment hehe :)
So pleased to hear our support made your experience amazing and even swayed your decision to stay! 🌟 Thanks for the lovely feedback; we're here whenever you need us.😊 - Kevin & Rivo Team
Jan. 31, 2024
Jan. 30, 2024
Mica was a great help to me. She was able to help me with my original problem and took time to help me with another feature. very helpful and quick
Happy to hear you received the help you needed, plus a bit extra! 🚀 Your feedback is much appreciated. We're always here to support you quickly and effectively. - Kevin & Rivo Team
Jan. 29, 2024
This app was very easy to set up with a lot of great customization options. Really allowed it to integrates seamlessly into my website. The fact that the emails automatically sink with Shopify emails is ideal. This is by far the best free pop-up app, but I believe it is better than a lot of the paid options offered. The customer support was phenomenal helping clear up questions with the app but also adding a few tips to help us out and even offering to follow us on instagram. Shout out to Abbie at Rivo.
What a fantastic review! 🤩 We're thrilled about your smooth setup and the value our app adds to your website. Your kind words about our support team are greatly appreciated. We're always here to help! - Kevin & Rivo Team
Jan. 28, 2024
muito bom o aplicativo.
Obrigado pelo seu feedback! Estamos felizes que você esteja gostando do aplicativo. 😊 -Equipe Kevin e Rivo
Jan. 28, 2024
Great app and very easy to set up with no issues. Adds a lot of value to my store. Customer service from Paul also absolutely Fantastic.
We're thrilled that the setup was easy and that our app adds value to your store. Thanks for your positive review! - Kevin & Rivo Team
Jan. 26, 2024
Definitely recommend using this app! Really good and fast chatting support with Paul! Super helpful!
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin & Rivo Team
Jan. 25, 2024
Great and understandable treatment
Your positive feedback means the world to us! Thank you and we are always happy to help any time. - Kevin & Rivo Team
Jan. 25, 2024
Great customer service, even for the free version subscribers!
Thank you! We're committed to providing great service for all our users, free version included. Your feedback is much appreciated! - Kevin & Rivo Team
Jan. 25, 2024
Overzichtelijke app en je wordt uitstekend geholpen bij vragen
Bedankt voor je vriendelijke woorden! We zijn blij dat je onze app duidelijk vindt en onze hulp uitstekend. Altijd hier voor uw vragen! - Kevin & Rivo-team
Jan. 25, 2024
Best customer service, Paul was very friendly and quick with everything, thank you!
Thanks for the positive review! We're delighted you enjoyed our quick and friendly service. Your satisfaction is our top priority! - Kevin & Rivo Team