All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2024

Really easy and straight forward! I love the app and the online support is the best! talking to nice people like Mica is super!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear that you love our app and support! We're all about making things easy and friendly for you. Thanks for the great review! - Kevin & Rivo Team

5 / 5 Share

Jan. 24, 2024

I've only had the app for a short time so it's hard to make any decisions yet. However, the app works very well. It connects directly to Shopify and the customer sees the discount code right on the screen and doesn't have to go back to email. This is a huge benefit for me. I am also very happy with the way the customer account works. Especially Miss Arianne was very helpful and proactive in helping me with the whole installation and now everything works perfectly. Thank you for your work.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! It's great to hear you're enjoying the app's seamless Shopify integration and our proactive customer support. We're here to ensure everything runs smoothly! - Kevin & Rivo Team

5 / 5 Share

Jan. 21, 2024

Abbie is such an amazing person! She was so helpful and provided me information I didn't know I needed! Thanks girl!! :)

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you had such a positive experience! Thank you for the lovely feedback. We're always here to provide that extra helpful info! 😊💡 - Kevin & Rivo Team

5 / 5 Share

Jan. 21, 2024

Arianne is such a kind person. And I truly love this app.

Using app

9 months

Total reviews

13

Average rating

5.0

Developer Reply

Your review made our day! 😊💖 Thank you for the kind words, and we're so glad you love the app. Your happiness is our top priority! - Kevin & Rivo Team

5 / 5 Share

Jan. 17, 2024

A great plugin! It is easy to use and the support team are friendly and helpful. Abbie resolved my query quickly and gave me some effective advice for my shop, I love this support team and recommend more people to use this plugin!

Store

Birdy

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for your excellent review! We're overjoyed that you found our plugin easy and our support team friendly. Your recommendation means the world to us! - Kevin & Rivo Team

5 / 5 Share

Jan. 17, 2024

Very helpful app and lovely customer service.

Store

Moffley

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you had a great experience with our app and customer service. Thank you for your kind words! 😊 - Kevin & Rivo Team

5 / 5 Share

Jan. 16, 2024

Excellent app! Great service.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin & Rivo Team

5 / 5 Share

Jan. 15, 2024

The absolute BEST customer service! Shout out to Abbie for all of her help! I highly recommend! :)

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you for the awesome feedback! We're thrilled you're satisfied with our customer service, and a big shout out back to you for the recommendation! - Kevin & Rivo Team

5 / 5 Share

Jan. 14, 2024

Genuinely the loveliest team, they're so helpful. The app works great and is fully customisable if you've got basic coding abilities

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a bunch for your lovely words! We're thrilled to hear our team's helpfulness and the app's customizability are making your experience great! 😊 - Kevin & Rivo Team

5 / 5 Share

Jan. 14, 2024

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Jel is the best, really kind and passionate with her job.

Using app

About 7 hours

Total reviews

6

Average rating

5.0

Developer Reply

Wonderful! Our team strives to be kind and passionate in everything we do. Thanks for appreciating our customer service! 😊 - Kevin & Rivo Team

5 / 5 Share

Jan. 12, 2024

Some of the best free versions out there. Easy to set up, pretty good customization options (especially given that I use the free plan), great customer service. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to know our free version, customization options, and customer service are hitting the mark for you. Your recommendation means a lot to us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Jan. 11, 2024

Best popup ever, none come close to being as great. Very easy to install. You need to install it to see for yourself. I deleted the other two I was using to replace them with Rivo. Customer service is the best so I give this app a 100%

Store

Jervise

Using app

About 1 hour

Total reviews

21

Average rating

5.0

Developer Reply

Wow, thanks for such high praise! We're super glad you find our app easy to install and love our customer service. Your 100% approval means the world to us! 🌟 - Kevin & Rivo Team

5 / 5 Share

Jan. 11, 2024

Great service, very helpful and kind!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We strive to provide helpful service always. Thanks for sharing your feedback! - Lea & Rivo Team

5 / 5 Share

Jan. 10, 2024

Great app.

Using app

About 24 hours

Total reviews

6

Average rating

5.0

Developer Reply

So glad you're finding our app great. Our team works hard to provide the best experience for our customers! - Lea & Rivo Team

5 / 5 Share

Jan. 10, 2024

The app work's really good , and i love their support team specially Arianne mam she so kind and humble Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you're enjoying our app and finding our support team helpful. It's our pleasure to assist! - Lea & Rivo Team

5 / 5 Share

Jan. 9, 2024

Arianna gave me a great tip to improve my store and was a wonderful help with everything!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear our team could assist you with helpful tips! Thank you for your feedback! - Lea & Rivo Team

5 / 5 Share

Jan. 9, 2024

Easy to set up and support was very helpful.

Store

mySHOE

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

I'm thrilled to hear you found the setup easy and our support team helpful! Thank you for your review! - Lea & Rivo Team

5 / 5 Share

Jan. 8, 2024

Abbie has been really helpful and warm when I needed to remove the power by link. Great app!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you had a great experience! Enjoy using the app and reach out if you need anything! - Lea & Rivo Team

5 / 5 Share

Jan. 7, 2024

Top customer service! Paul was fast in dealing with my request and very professional. He also added more new features to my account, without me even asking and he even offered me another service for free, also without me asking. So thanks, Paul! :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled you had a great experience with our customer service! Your satisfaction is our main goal. Thanks for your feedback! - Lea & Rivo Team