All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2023

The customer service rep was so incredibly helpful and so kind! I'm so glad I am using this platform!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled that you had a great experience! Our team is always here to lend a hand. Thanks for choosing Rivo! - Lea & Rivo Team

5 / 5 Share

Nov. 21, 2023

5 Star rating for customer support especially for Mica, who handle my problem with the app. Thank you so much

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Really happy to hear you had a great experience with our support! Your kind words mean a lot. - Lea & Rivo Team

5 / 5 Share

Nov. 19, 2023

This app is totally free, easy to use. The customer service is super nice and was able to respond immediately. Helping us enabling the new settings for free!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear you're enjoying our app! Our team is always ready to help. Thanks for your kind words, it made our day! - Lea & Rivo Team

5 / 5 Share

Nov. 16, 2023

I'm new to using this app, but Arianne was extremely helpful and I'm excited to start customizing the look of our pop-up (for free!).

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear our team was able to help! Have fun exploring the app. Feel free to reach out if you need any help. - Lea & Rivo Team

5 / 5 Share

Nov. 16, 2023

SO helpful!! Made installing the pop up so quick and easy

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear you found our app easy to use! Feel free to reach out if you need more help! - Lea & Rivo Team

5 / 5 Share

Nov. 15, 2023

I had a lovely and very helpful contact with Jel. She helped me out immediately and could solve/guide me through my issues. Easy to use and simple setup. Perfect for beginners!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

So glad our team could help. We always strive to keep things simple and easy for our users. Thanks for your kind words! - Lea & Rivo Team

5 / 5 Share

Nov. 14, 2023

Thank you for Paul's help. All work was done well.

Store

ARHGOAT

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear you had a great experience! Thanks for your kind feedback, we appreciate it! - Lea & Rivo Team

5 / 5 Share

Nov. 11, 2023

I chose this app again,it is free but the service is very good. The developers keep upgrading it too.

Store

POPTK

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you're loving the app! Thanks for your kind words. We're always working hard to keep improving. - Lea & Rivo Team

5 / 5 Share

Nov. 6, 2023

One of the two app, I installed for my second Shopify site. Great app. Great Support. Loads fast. Easy to set up. Fully customizable. Definitely worth. Highly recommend!

Store

GIOZZO

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your awesome feedback! We're thrilled you're enjoying the app and our support team. Your recommendation means a lot! - Lea & Rivo Team

5 / 5 Share

Nov. 4, 2023

I have just started using it. So far I'm really liking it

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you're enjoying your early experience with our service! If you need any guidance or have questions as you continue, we're here to help. Thanks for the positive feedback! - Kevin & Rivo Team

5 / 5 Share

Nov. 4, 2023

Mica was beyond helpful today. Not only answering our questions but also made incredibly helpful suggestions that we had not even thought of. This ap is easy to use and intuitive. It has all the features we need as well as AMAZING customer service. Cannot say enough about how refreshing it is to actually experience good customer service these days. Thank you for being awesome!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

It's wonderful that you're enjoying the app and the service. We really appreciate your kind words and are here whenever you need us. Thank you for the awesome review! - Kevin & Rivo Team

5 / 5 Share

Nov. 4, 2023

Arianne was awesome! She was so kind and helpful and offered even more help than I originally needed. The customer support for this app is amazing.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are thrilled to know our support made such a positive impact! Thank you for acknowledging the team's effort and kindness. We're always here to offer more help whenever you need it! - Kevin & Rivo Team

5 / 5 Share

Nov. 1, 2023

Mica was extremely prompt, polite and helped me with the questions I needed answered. She even suggested things for my site that I totally overlooked! Thanks so much.

Store

VESY

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you received prompt and polite service, along with helpful suggestions for your site. Your appreciation is warmly received – thank you for your review! - Kevin & Rivo Team

5 / 5 Share

Nov. 1, 2023

It's a fabulous app that has been very helpful in capturing new customers. The support team also goes above and beyond -- my rep recently solved not only a pop up issue I was having, but fixed a few other things on my site. They are really the best. Don't hesitate to use this app!

Using app

6 months

Total reviews

13

Average rating

5.0

Developer Reply

We're delighted to hear the app is successfully helping you capture new customers and that our support team exceeded your expectations! Your enthusiastic endorsement is truly appreciated! 🙌 - Kevin & Rivo Team

5 / 5 Share

Nov. 1, 2023

Lovely and personable chat with Pete. helped me and gave me pointers, so i am looking forward to using the app. Oh and it is all free, love that word.

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! We're delighted we could assist you. Enjoy using our app and the perks of it being free! 😊🎉 - Kevin & Rivo Team

5 / 5 Share

Oct. 30, 2023

great app, great customer experience

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 29, 2023

Amazing service, fast response, caring of your problems and will help you do the best.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted you had a positive experience with our service. We always strive to provide the best care to our customers. Here for you anytime! ✨🙌 - Kevin & Rivo Team

5 / 5 Share

Oct. 27, 2023

Jel was extremely helpful and went above and beyond with tips and suggestions. Great service

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to have provided extremely helpful assistance and valuable tips and suggestions. If you ever need more assistance in the future, feel free to reach out. We're here to help! - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2023

Jel was awesome and super helpful!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! If you ever need more help or have any questions in the future, don't hesitate to reach out. We're here for you! - Kevin & Rivo Team

5 / 5 Share

Oct. 24, 2023

Enjoying the free app very much. Abbie was also lots of help over chat.

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you're enjoying our app and service. If you ever have more questions or need further assistance, feel free to reach out. - Kevin & Rivo Team