TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#981
All reviews
Rating Breakdown
Review RSS Feed
Jan. 6, 2024
Jen was Very Helpful
Thank you for your kind words! We really appreciate it! - Lea & Rivo Team
Jan. 2, 2024
Omg Jel was so helpful and nice, she gave a compliment on my website and gave me a little advice as well.
Thanks so much for the review! We're thrilled that you found our support and advice helpful. We're here to help anytime! - Lea & Rivo Team
Jan. 2, 2024
Paul best customer support guy!
So thrilled to hear you had a great experience! Thanks for your kind feedback. - Lea & Rivo Team
Jan. 1, 2024
Best customer service you can ever get.
Thanks a bunch for your kind words! We're always here to give you top-notch service. Your satisfaction is our top priority. - Lea & Rivo Team
Dec. 31, 2023
Paul was very helpful and patient. He went above and beyond to help
Thanks so much for your feedback! We're glad our team could assist you. We're here to help anytime! - Lea & Rivo Team
Dec. 29, 2023
Pete's great and very kind. He thinks on all the problems beforehand
Really glad to hear you're happy with our support! Thank you for the feedback! - Lea & Rivo Team
Dec. 29, 2023
very helpful company
Thank you for your feedback! Feel free to reach out anytime! - Lea and Rivo team
Dec. 28, 2023
Dec. 28, 2023
Always works Well and the support is quick to respond!
Thanks a lot for your feedback! We're thrilled you're satisfied with our service and quick support. We're always here to help! - Lea & Rivo Team
Dec. 28, 2023
once again, fantastic cs
Thanks so much for your kind words! It's great to hear you loved our service. Your satisfaction is our priority! - Lea & Rivo Team
Dec. 26, 2023
The service alone has encouraged me to write this review, in addition to the ease of setup. Abbie was a huge help in making sure my popup was working correctly, and assisted me with access to CSS customization. She also graciously offered to remove the Rivo branding, which was a nice gesture. I recommend Rivo, even in my newness to the app, for the user friendliness and great service.
We're glad you found our app easy to use and our support helpful! It was our pleasure to help. Thanks for recommending us! - Lea & Rivo Team
Dec. 23, 2023
Pete was amazing!
Thrilled to hear you had a great experience with our support team! Thank you so much! - Lea & Rivo Team
Dec. 23, 2023
even after uninstalling the app, it leaves residue that I can't get rid of. I can see something when I open console saying, "Developer friendly loyalty - powered by Rivo." so frustrating
Hi Pranav, This is Lea from Rivo! Thank you for bringing this issue to our attention. I apologize for the trouble you've had with the left-over codes. I've reached out to you via email to look into the issue and find a solution as quickly as possible. We're committed to resolving this with you. Feel free to reply to the email thread or reach out to me directly at [email protected]. We look forward to hearing back from you! Best regards, Lea
Dec. 21, 2023
Dec. 19, 2023
Thank you for providing outstanding support and a team (Arianne) that truly cares about its users.
Thanks for your kind words! We're thrilled to hear you're happy with our support. Your satisfaction is our top priority! - Lea & Rivo Team
Dec. 17, 2023
Excellent customer service specially for Arianne. Good App for Shopify store.
Thrilled to hear you're loving our app and service! Thanks for choosing Rivo! - Lea & Rivo Team
Dec. 16, 2023
good app
Thanks for your feedback! We're thrilled you like our app and hope it continues to meet your needs. - Lea & Rivo Team
Dec. 15, 2023
The app works great for me. People are utilizing the discount offered in the pop up Thank you
Awesome to hear you're enjoying the app! Thanks for sharing your experience with us. - Lea & Rivo Team
Dec. 14, 2023
This app is wonderful, and its completely FREE! Paul was incredibly helpful with my problems, and very informative, also added some new features for my Rivo app:) Thank you!
Thrilled to hear you're loving our app and our support team! Thanks for the awesome feedback, and have fun exploring the app! - Lea & Rivo Team