All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2023

i like the customer service, very good. Pete was fast & efficient, very superb customer service. i may try the other apps if the popups work well :)

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! Our team strives to provide fast and efficient service. We hope you'll be pleased with the popups too. Thanks for your feedback! - Lea & Rivo Team

5 / 5 Share

Sept. 26, 2023

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

Great support!

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found our support helpful. If you ever need assistance again, don't hesitate to reach out. 😊 - Lea & Rivo Team

5 / 5 Share

Sept. 23, 2023

I was confused about setting up my pop up email and custom css. Arianne was absolutely amazing. She was very helpful and kind and with her assistance, I was able to set up my pop up email just the way I like. I've tried some apps in the past and even with assistance, I was still left confused. With this app, it's really computer friendly and when I'm in a bind, customer support is always there to give me a hand. I'm liking this app a lot!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled that our team was able to assist you with setting up your pop-up to your liking. We strive to provide friendly and helpful customer support. - Lea & Rivo Team

5 / 5 Share

Sept. 22, 2023

good service and easy to set up on the web. Great app on Shopify Happy to share with others to use

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind words! We're glad you had a great experience with our app and found it easy to set up. We strive to make your experience even better, and we appreciate your recommendation! - Lea & Rivo Team

5 / 5 Share

Sept. 19, 2023

she sorted me out easy

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad our team could help you out. Let us know if there's anything else we can assist you with! - Lea & Rivo Team

5 / 5 Share

Sept. 17, 2023

Paul has been very professional with the five star knowledge. Cheers!!!!!!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words, we really appreciate it! Our team is dedicated to delivering top-notch service and we're glad to hear you're satisfied. - Lea & Rivo Team

5 / 5 Share

Sept. 17, 2023

App is great, customer service is amazing. Highly recommend to anyone who'd like clean popups on their site! The most amazing part is that the entire app is free

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're thrilled you enjoy our app. Our team is always here to help. We really appreciate your recommendation. - Lea & Rivo Team

5 / 5 Share

Sept. 15, 2023

Such a helpful app and easy to operate. I just started my shop and wanted to add some features, this app had it all! Also the customer service was 100/100!

Using app

17 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind feedback! Glad you found our app helpful and user-friendly. We're always here to provide top-notch support for our customers. 😊 - Lea & Rivo Team

5 / 5 Share

Sept. 14, 2023

really nice, thanks for abbie's help !!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're glad you had a great experience and found our team helpful! Thanks for sharing your feedback. 😊 - Lea & Rivo Team

5 / 5 Share

Sept. 12, 2023

Estamos usando el popup de descuentos de Rivio y es muy bueno! Super customizable y la atención al cliente es fantastica! Recomiendo mucho esta app.

Using app

12 months

Total reviews

4

Average rating

4.0

Developer Reply

¡Gracias por tomarse el tiempo de compartir su experiencia con nosotros! Nos alegra que estés disfrutando de sus opciones de personalización. Si necesita más ayuda, no dude en comunicarse con nosotros en cualquier momento. ¡Estamos aquí para ayudar! - Lea & Rivo Team

5 / 5 Share

Sept. 8, 2023

Easy to install, and their customer support is super helpful. They answered all my questions and even gave me some tips on how to improve my site. I'm a fan already!

Store

Toehold

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience! Happy to hear that the installation process was easy. We're always here to assist and glad we could provide useful tips for your site. Cheers! - Lea & Rivo Team

5 / 5 Share

Sept. 7, 2023

Pete from Rivo was really helpful on the live chat. The pop up app works well, essential customisation and integrates with your Discounts. Also helped me install the app and recommended: Rivo Reviews

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad our team was able to assist you and that you're finding the pop-up app useful. Have fun exploring the Reviews app too, Let us know if there's anything we can do to help! - Lea & Rivo Team

5 / 5 Share

Sept. 5, 2023

I've only used it for four days so far, but the support is so awesome! The chat button was easy to access, and the reps were immediately available to chat.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback! It's great to hear that you found our support great. Our team is always here to help! Have fun exploring the app! 😊👍 - Lea & Rivo Team

5 / 5 Share

Aug. 31, 2023

Abbie is so nice and quick response. Also, she is so kind to provide us some suggestions about our store, really appreciate it!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We're thrilled to hear that our teams' suggestions were helpful for your store. We genuinely appreciate your feedback and support. - Lea & Rivo Team

5 / 5 Share

Aug. 31, 2023

We've just started using the Rivo Popup apps. The support has been fantastic and we look forward to exploring other apps by the company.

Store

Mylla

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad to hear that you love our app! 😊 Our support team is here to help anytime. Thank you for your kind words! - Lea & Rivo Team

5 / 5 Share

Aug. 29, 2023

Paul was amazing and gave me great customer service while helping me out with my website! Hope to get more of this company's products in the future! 10/10

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome review! 😄 We're thrilled you loved our customer service and we were able to help with your store. We're eager to provide more great products and features in the future! 👍 Cheers! - Lea & Rivo Team

5 / 5 Share

Aug. 28, 2023

Great service, easy to install and edit, and best of all it is free to try. I recommend this shopify app.

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome review! We're thrilled to hear you found our app great and easy to use. We appreciate your recommendation! - Lea & Rivo Team

5 / 5 Share

Aug. 27, 2023

Arianne was extremely kind, encouraging and efficient ! I am sure that in case I need more help I will get immediate support. Many thanks again.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! 😊 We're glad we could help. If you ever need more assistance, we'll be here to support you. Thanks again for your trust! - Lea & Rivo Team