All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2023

Great app! Has helped me collect a ton of emails, is very simple to set up, and support was very helpful as well. Very pleased, especially since it's free!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! We're thrilled to hear that our app and support have been helpful. Feel free to reach out if you need anything. - Lea & Rivo Team

5 / 5 Share

Aug. 23, 2023

Exceptionally speedy and very beneficial, coupled with a remarkably friendly disposition. The overall encounter was truly great.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review! 😊 Your kind words mean the world to us. It was a true pleasure assisting you. Thanks again for your support! - Lea & Rivo Team

5 / 5 Share

Aug. 23, 2023

Grateful for Abbie who helped and make my process with Rivo Popups so easy. Great customer service!!

Store

ahavah

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review! 🙌 We're absolutely thrilled that our team was able to make your experience smooth and easy. Your kind words mean the world to us! - Lea & Rivo Team

5 / 5 Share

Aug. 22, 2023

Jel helped me with some issues I was facing while using the app. It was a very quick response and I totally appreciate it. She was very kind to suggest some changes to my website.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your feedback! We're thrilled to hear that our team was able to help and provide suggestions for your store. Feel free to reach out if you need any further assistance. We're here to help! 😊 - Lea & Rivo Team

5 / 5 Share

Aug. 22, 2023

The Rivo app has been an absolute game-changer for our Shopify store, revolutionizing the way we manage and enhance our sales. From the moment we installed it, we experienced a significant boost in our sales figures, and the best part is that the app's user-friendly nature made the entire process a breeze. Installation was a seamless experience; it was as easy as a few clicks, and we were up and running. Navigating through the app's features was intuitive, even for someone like me who isn't overly tech-savvy. The user interface is well-designed and makes it simple to customize settings, track metrics, and manage our sales strategies without any hassle. One of the standout features of the Rivo app is its remarkable impact on our sales. Right from day one, we noticed a considerable uptick in conversions and revenue. The app's optimization tools are evidently powerful and effective, ensuring that our products are presented in the best possible light to potential customers. Our product visibility has increased, leading to a notable increase in our customer engagement and, consequently, our sales figures. But what truly sets the Rivo app apart is their customer support team. It's rare to find such a dedicated and responsive support team in the world of apps. Whenever we've had a query or needed assistance, their team has been extremely prompt in providing solutions. Their dedication to customer satisfaction is evident, and it's reassuring to know that help is just a message away. In conclusion, if you're a Shopify store owner looking to take your sales to the next level, the Rivo app is an absolute must-have. Its easy installation, user-friendly interface, and remarkable impact on sales make it a fantastic investment. Plus, with the exceptional customer support team always ready to assist, you'll have the peace of mind knowing that you're in good hands. We can't recommend the Rivo app enough for anyone seeking to optimize their Shopify store and boost sales from day one!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

We're glad you found the app's user-friendly nature a breeze to navigate. We appreciate your recommendation, and we're here to provide exceptional customer support whenever you need it! Thanks a lot for your kind words! - Lea & Rivo Team

5 / 5 Share

June 21, 2025

Big thumbs up for your wizard-level skills with the Email Pop-ups app! Navigating its quirks was a breeze with you on my side. Here's to fewer pesky email challenges and more high-fives!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words 😊 It was our pleasure to help you navigate through the app. Your support means the world to us. - Lea & Rivo Team

5 / 5 Share

Aug. 19, 2023

Mica is an absolute rockstar! Enabled CSS customization, sweet as can be, and a free 'Powered by Rivo' removal! Plus, she introduced me to favicons. The best experience ever!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that you had a great experience with the app. Your kind words truly mean a lot to us. Thank you for taking the time to share your feedback! - Lea & Rivo Team

5 / 5 Share

Aug. 19, 2023

Mica was so friendly and helpful! Even provided suggestions in additional areas! Excited to try out the app!

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, it means a lot! We're thrilled that you found our support team friendly and helpful. 🙌 We're excited for you to try the app and hope it exceeds your expectations! Feel free to reach out if you need any more assistance. - Lea & Rivo Team

5 / 5 Share

Aug. 18, 2023

Jel was AMAZING! She went above and beyond to help me configure my widget the way I needed it. There are a few limitations to the app, that I hope Rivo will work on soon, but overall I am very happy with the customer service. UX/UI so that help is more obviously available would be great.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙌 We're glad we could help you configure your widget to your liking. We truly appreciate your feedback on the app, and we'll definitely work on improving them. Thanks again for your support! - Lea & Rivo Team

5 / 5 Share

Aug. 17, 2023

So great app with great support team when we need to support. Thank you so much with Arianne & Rivo.

Store

Rackora

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you're enjoying our app and that our support team could assist you when you need help! 🙌🏼 Thank you so much for your kind review, we truly appreciate it! 😊 - Lea & Rivo Team

5 / 5 Share

Aug. 16, 2023

Just started using Rivo popups today and I'm enjoying the customization so far! I like that I'm able to customize styling with CSS for free as well. I chatted with Jel from their customer support and she's super friendly and responsive and helped me get set up quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! We're so glad to hear that you're enjoying the customization options. If you ever need assistance, our team is here to help. - Lea & Rivo Team

5 / 5 Share

Aug. 13, 2023

JUST LUNCHED IT & SO FAR IT WORKS WELL. WILL COME BACK AFTER A WHILE TO GIVE A DETAILED EXPERINCE ON THIS APP.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that our app working well for you so far. We're eagerly looking forward to hearing more about your detailed experience later on. If you have any suggestions or questions, please let us know. We're here to help! - Lea & Rivo Team

5 / 5 Share

Aug. 11, 2023

Had a question for tech support and Pete solved their issue very quick & promptly. We are using this app to capture emails for the last 6 month and it is much better than the previous app. Overall very happy with it.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that our team solved your issue quickly! 🎉 We appreciate your support and are thrilled that our app has been of great use to your store. Thank you for sharing your experience! - Lea & Rivo Team

5 / 5 Share

Aug. 10, 2023

The help provided by the staff was very efficient and timely, and they were proactive in helping me with issues that I hadn't even focused on. So I feel that this software is well worth my continued use.

Store

Ortur

Using app

2 days

Total reviews

10

Average rating

4.6

Developer Reply

Thank you so much for your awesome review! 😊 We're thrilled that our team was efficient and proactive in assisting you with your concerns. We truly appreciate your continued support. - Lea & Rivo Team

5 / 5 Share

Aug. 9, 2023

Love this app! Paul was very helpful on chat and got me to where I needed to be within a few minutes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you love the app, and our support team got you sorted quickly! We really appreciate your kind words and thank you for sharing your experience with us! 🙏 - Lea & Rivo Team

5 / 5 Share

Aug. 9, 2023

Really Helpful and Postiv also, he helped me with all my questions and was helpful from start to finish .

Using app

17 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the wonderful review! 😊 We're glad we could assist you throughout the entire process. If you have any questions, don't hesitate to drop us a message. We're always here to help! - Lea & Rivo Team

5 / 5 Share

Aug. 8, 2023

The customer service chat box was very helpful. It was nice that she looked at my site. thank you! It's nice to have people interacting.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that our team was helpful! 😊 Your feedback means a lot to us! Thank you for the kind words. - Lea & Rivo Team

5 / 5 Share

Aug. 5, 2023

Jel was great!!! Super helpful experience and she made a lot of changes to my account to make it easier for me.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled that our team provided a helpful experience for you. 🙌 We appreciate your support and hope you continue to enjoy the app! - Lea & Rivo Team

5 / 5 Share

Aug. 2, 2023

I am writing to express my utmost satisfaction with the Rivo Popups - Email Pop ups tool. It has truly revolutionized the way we engage with our online visitors and capture vital customer information. The tool's intuitive interface, seamless integration, and efficient functioning have significantly improved our lead generation efforts. A special shout-out to Paul from the Rivo Popups team, who has been absolutely fantastic throughout our journey. His patience, expertise, and commitment to assisting us in making the most out of this tool have been invaluable. Paul was always ready to help and promptly responded to our queries, reflecting the excellent customer service of Rivo Popups.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! Your kind words mean the world to us, and we're delighted to have made a good impact on your store. Our team is committed to providing top-notch support. Feel free to reach out if you need any further assistance. - Lea & Rivo Team

5 / 5 Share

Aug. 1, 2023

The directions received in today's chat were super helpful. I appreciate all the help received today. Thanks a lot Jel!

Store

QUOALA

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. It means a lot to us! 😊 We're thrilled to hear that our support was helpful to you. 🙌 It's always a pleasure to assist. If you ever need anything else, feel free to reach out! - Lea & Rivo Team