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Rating
5.0
feedback
4,634
chart
#981
All reviews
Rating Breakdown
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Nov. 14, 2023
"Rivo App's customer service was fantastic! They promptly helped me with my Shopify store, exceeded my expectations, and provided valuable guidance. Their professionalism and dedication were impressive. I'm grateful for their exceptional support and give them a well-deserved 5-star rating. Highly recommend Rivo App for top-notch assistance!"
Happy that we could be of help with your store. Thanks a ton for your kind words! It truly made our day. - Lea & Rivo Team
Nov. 14, 2023
Thank you for Paul's help. All work was done well.
So glad to hear you had a great experience! Thanks for your kind feedback, we appreciate it! - Lea & Rivo Team
Nov. 11, 2023
I chose this app again,it is free but the service is very good. The developers keep upgrading it too.
We're thrilled you're loving the app! Thanks for your kind words. We're always working hard to keep improving. - Lea & Rivo Team
Nov. 10, 2023
Good app and really amazing and helpful customer support! Highly recommend it :)
We're so glad you're happy with our app and support team! Thanks for the recommendation. - Lea & Rivo Team
Nov. 6, 2023
Really easy to use and Rivo more than happy to add the CSS customisation feature as well as remove their branding. I like that you can add a brand image too. Exactly what I was looking for.
So glad you're enjoying the app! Happy we could provide the features you needed. Your satisfaction matters to us. Cheers! - Lea & Rivo Team
Nov. 6, 2023
One of the two app, I installed for my second Shopify site. Great app. Great Support. Loads fast. Easy to set up. Fully customizable. Definitely worth. Highly recommend!
Thanks so much for your awesome feedback! We're thrilled you're enjoying the app and our support team. Your recommendation means a lot! - Lea & Rivo Team
Nov. 6, 2023
Paul was so quick and on the ball with helping me. Paul really knows the platform and had all the right answers and even work arounds needed to get the job done! It was all very quick. Highly recommend!
Thrilled to hear that you got the quick and effective help needed! Your review and recommendation mean a lot to us. Thanks a lot! - Lea & Rivo Team
Nov. 5, 2023
excelente app and great customer service thanks to paul for helping on making my website works better
Delighted to know you're happy with our app and service! We're always here to help your website work better. Thanks for the wonderful review! - Kevin & Rivo Team
Nov. 5, 2023
Mica was great, very helpful easy and quick, just the way I like to it when it comes to web stuff
We're delighted you found our services both helpful and efficient! Your satisfaction with the ease and speed of our work is exactly what we aim for. Thank you for your feedback - Kevin & Rivo Team
Nov. 4, 2023
Mica went above and beyond to help me in ways I didn't think I needed. She is a great resource. I would recommend her anyday.
We're pleased that our support was such a valuable resource to you! Thank you for your recommendation and for sharing your experience. If you need further assistance, we're always here to go the extra mile! - Kevin & Rivo Team
Nov. 4, 2023
I have just started using it. So far I'm really liking it
Great to hear you're enjoying your early experience with our service! If you need any guidance or have questions as you continue, we're here to help. Thanks for the positive feedback! - Kevin & Rivo Team
Nov. 4, 2023
Mica was beyond helpful today. Not only answering our questions but also made incredibly helpful suggestions that we had not even thought of. This ap is easy to use and intuitive. It has all the features we need as well as AMAZING customer service. Cannot say enough about how refreshing it is to actually experience good customer service these days. Thank you for being awesome!
It's wonderful that you're enjoying the app and the service. We really appreciate your kind words and are here whenever you need us. Thank you for the awesome review! - Kevin & Rivo Team
Nov. 4, 2023
Arianne was awesome! She was so kind and helpful and offered even more help than I originally needed. The customer support for this app is amazing.
We are thrilled to know our support made such a positive impact! Thank you for acknowledging the team's effort and kindness. We're always here to offer more help whenever you need it! - Kevin & Rivo Team
Nov. 3, 2023
my favourite..customer support and satisfaction is unlimited
We're honored to be your favorite and to provide you with unlimited support and satisfaction! Thanks for the fantastic feedback. - Kevin & Rivo Team
Nov. 3, 2023
Good!!
Thank you so much for the review! Feel free to reach out if you need help along the way! - Kevin & Rivo Team
Nov. 2, 2023
Very great app! It's easy to use and fits our needs perfectly. I was a bit confused about settings at first time, but Arianne helped me out soon. She was super friendly and kind. I was impressed by Arianne's efficient and super friendly customer support. Highly recommend this app to sellers who need a simple and clean popup with wonderful customer support!
We are happy you love the app and the support you received! Your recommendation is much appreciated. Thanks for the positive review, and we're here whenever you need us! - Kevin & Rivo Team
Nov. 2, 2023
Çok hızlı bir şekilde destek alabildim. Bu süper!
Hızlı bir şekilde destek aldığınızı duymak harika; süper hizmet sunmayı seviyoruz! Olumlu geri bildiriminiz için teşekkür ederiz! - Kevin ve Rivo Ekibi
Nov. 1, 2023
Mica was extremely prompt, polite and helped me with the questions I needed answered. She even suggested things for my site that I totally overlooked! Thanks so much.
We're thrilled you received prompt and polite service, along with helpful suggestions for your site. Your appreciation is warmly received – thank you for your review! - Kevin & Rivo Team
Nov. 1, 2023
It's a fabulous app that has been very helpful in capturing new customers. The support team also goes above and beyond -- my rep recently solved not only a pop up issue I was having, but fixed a few other things on my site. They are really the best. Don't hesitate to use this app!
We're delighted to hear the app is successfully helping you capture new customers and that our support team exceeded your expectations! Your enthusiastic endorsement is truly appreciated! 🙌 - Kevin & Rivo Team