TYDAL Popups ‑ Email Pop ups

July 26, 2023

brilliant app with excellent customer service from Jel - very friendly and supportive thanks so much

July 25, 2023

Abbie was AWESOME! Really got to give Rivo credit for making a ton of these apps user friendly and affordable. This pop up app is super slick, and Abbie was quick at unlocking the custom features in order for me to play around with the CSS. Much appreciated it. Rivo, Abbie deserves a raise! Stellar customer service.

July 25, 2023

Pete was really helpful and fixed my issues. We will use review product review apps soon. Thanks for your recommendation, Pete.

July 24, 2023

I do not give reviews very often, but when I do, it is 1000% worth it! Rivo is an excellent application with all the use-cases of an email capture pop-up application. It is easy to use, but most importantly the support team behind it is incredibly professional and helpful towards all matters. I would give it 10 stars if it was possible. Absolutely recommended!! Pete is an absolutely beast of a support agent!

July 24, 2023

I had a great interaction with Paul, he verified my store and helped me with all my questions. The app seems really easy to use and the support has been amazing!

July 22, 2023

It's as good as everyone says. Fast, easy, and effective. No brainer. I'm thoroughly satisfied. Thank you :-)

July 22, 2023

BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

July 20, 2023

This was so easy. I customized and put up a pop-up on our website in 10 minutes. So simple. Love it!

July 20, 2023

So far so good. My popup needs are pretty basic right now, and this does the trick. Support was super quick the moment I hopped on the chat, which was nice, too.

July 21, 2023

First and foremost, Arianne (customer support) was amazing and extremely helpful. I am updating my initial positive review. I had said this app was great value and everything, but, after spending 3 hours customizing it with CSS and setting everything up I learned that this pop up WILL NOT work with Shopify email marketing. So if you want your customers to be sent a welcome series email or a discount via email, you'll need to find another app. This is pretty stupid considering 99.9% of people that are going to want to use this app, are also going to want their emails to be sent to the new subscriber. Really dumb. What's the point of even collecting the email if they aren't going to get the most important emails which introduce the brand and create a first time customer. They will reply to this review saying there are ways to make these emails send, but if you look into this work around of theirs it will only send the emails to customers that have never interacted with your store before. So if you have customers that made purchases before but never subscribed, if they enter their email address they will not get the emails. And, any other combination of interactions that would 'create a customer' within Shopify, none of these customers will be sent the emails. Rivo. This makes no sense. This is as bad as when your loyalty program didn't have a dedicated page. But you fixed that. Let me know when you fix this and I'll be back.

July 20, 2023

Great Customer Service experience in the live chat. Popup works well with no bugs! Mica helped me in the live chat and made sure I was completely satisfied with their service providing extra just to help us out.

July 19, 2023

Nice App and supportive team. Quick response time and they really know what thet a doing. Keep it up.

July 18, 2023

Very good app. This is so useful! their service is quick and good! this is free, it's better than some paid apps, really recommended!

July 18, 2023

fast response and great help, feedback friendly, nice service team! Expecting further styles and functions.

July 17, 2023

Arianne was amazing! Best customer service i've had with any app yet! She was pleasent to talk to and very helpful. Thank you!

July 16, 2023

Incredible support! SO helpful and honest, blown away by how nice and responsive the support team was. Shoutout to Paul!

July 16, 2023

Great application, customizable and the staff il always here to help for free. Definitely recommending this application.

July 14, 2023

GREAT APP VERY EASY TO SET UP. BUT IT HAS BUGS WHEN COLLECTING EMAILS. I AM TESTING THE APP PERSONALLY BY PUTTING MY OWN EMAIL AND IT RESPONDS AS INVALID EMAIL, TRY AGAIN

July 14, 2023

Very helpful in getting everything set up. I'm sure it will be helpful.

July 14, 2023

I got this app today and loved the ease of use and navigation. Very beginner-friendly to set up. I would recommend this app because of the excellent customer service delivered by Abbie. This assures me that my problem would be resolved quickly whenever I face any challenge with RIVO Apps. The prompt response to my inquiry was amazing. My concerns were resolved in the call. Other solutions that could help my website were suggested. The tone and the mood of the conversation were very friendly and supportive. It felt like walking to a physical office and being helped by an expert. Kudos to Abbie for the extraordinary customer experience. You are the best. Thanks.