All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2023

Lovely and personable chat with Pete. helped me and gave me pointers, so i am looking forward to using the app. Oh and it is all free, love that word.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! We're delighted we could assist you. Enjoy using our app and the perks of it being free! 😊🎉 - Kevin & Rivo Team

5 / 5 Share

Oct. 31, 2023

Rivo is easy to use and it looks good on my website, which is important to me as an artist. I used Rivo in the past and had a great experience. I eventually put my store on hold for a while due to other commitments. I am focusing on my art store again and was relieved to add Rivo back to my apps so easily with super friendly customer service with easy verification to remove the branding for free. I highly recommend.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for choosing Rivo again! We're honored to be a part of your artistic journey and thrilled to hear about your positive experiences. Your recommendation warms our hearts. Best wishes for your store! 🎨✨ - Kevin & Rivo Team

5 / 5 Share

Oct. 31, 2023

Great app, does everything you want it to and the customer service is exceptional!

Using app

About 1 hour

Total reviews

15

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted you're satisfied with our app and service. Your support means a lot to us! 😊🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 31, 2023

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

great app, great customer experience

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 30, 2023

fast, Amazing .. I had chat online with Paul , an amazing person .. helped me and guide me in electrifying way.. wonderful amaze

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

Amazing service, fast response, caring of your problems and will help you do the best.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted you had a positive experience with our service. We always strive to provide the best care to our customers. Here for you anytime! ✨🙌 - Kevin & Rivo Team

5 / 5 Share

Oct. 28, 2023

Had a fantastic experience with this app, Pete responded to our questions immediately and helped us resolve exactly what we needed to adjust within minutes. Thank you so much Pete!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled about your positive experience with our support and app. We're here to help anytime! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 27, 2023

Mica really helped me find the features that I was looking for. She even found a few things I didn't know about and was very knowledgeable. Thank you so much!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled that we've provided you with such valuable assistance and insights. Thank you for your kind words! If you ever have more questions or need further guidance, please don't hesitate to reach out. - Kevin & Rivo Team

5 / 5 Share

Oct. 27, 2023

Jel was extremely helpful and went above and beyond with tips and suggestions. Great service

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to have provided extremely helpful assistance and valuable tips and suggestions. If you ever need more assistance in the future, feel free to reach out. We're here to help! - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2023

I wanted to thank you for guiding me on the Rivo application, Ms. Mica. Learning to use the application was much easier with your help. I believe the information you provided is valuable, and I am grateful for your patience on this matter.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted we could assist you in learning the Rivo application, and we appreciate your kind words. If you have any more questions or need further guidance in the future, don't hesitate to reach out. Your satisfaction is important to us! - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2023

Jel was awesome and super helpful!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! If you ever need more help or have any questions in the future, don't hesitate to reach out. We're here for you! - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2023

the best

Store

Apojai

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2023

Très facile à utiliser et très pratique. Le service client est aussi très réactif et très agréable. Je recommande !

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Nous apprécions votre recommandation et sommes ravis d’avoir gagné votre confiance. Merci d'avoir pris le temps de partager votre expérience avec les autres. - Kevin & Rivo Team

5 / 5 Share

Oct. 24, 2023

Enjoying the free app very much. Abbie was also lots of help over chat.

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you're enjoying our app and service. If you ever have more questions or need further assistance, feel free to reach out. - Kevin & Rivo Team

5 / 5 Share

Oct. 24, 2023

Stellar Customer Service

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your stellar feedback! We genuinely appreciate your support and are here to assist you whenever you need us. - Kevin & Rivo Team

5 / 5 Share

Oct. 23, 2023

Great app and great support. Paul was very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! So glad you're enjoying our app and found our support helpful. Your feedback means a lot! - Lea & Rivo Team

5 / 5 Share

Oct. 23, 2023

Paul was super nice and helpful. Helped us far beyond the subject we followed :)

Store

SASSYS

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

So glad you had a great experience! It's our goal to go above and beyond for our customers. Thanks for sharing your feedback! - Lea & Rivo Team

5 / 5 Share

Oct. 23, 2023

Customer support response, on a Sunday to boot, was amazing - a hard find. Really helpful. The CSS coding option is great, made some tweaks to mobile vs desktop appearances I wanted and even converted popup to straight promo message popup. Hope they add multiple popups in the future. Maybe 2-3. The team are seriously customer focused. Pete and Paul. Thank you!

Using app

About 22 hours

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your lovely review! Happy to hear you found our support team helpful and enjoyed the app's features. We appreciate your suggestion on multiple popups. Thanks again! - Lea & Rivo Team

5 / 5 Share

Oct. 21, 2023

Using app

About 1 hour

Total reviews

3

Average rating

5.0