TYDAL Popups ‑ Email Pop ups
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Very helpful! Even offered suggestions not related to their product to help me improve my store. Thanks!
Thanks for your feedback! So glad we could assist! We're always happy to help out in any way we can. Let us know if you need anything else. 👍 - Lea, Rivo Support Manager
it's helpful to get more subcribers for my shop. And Mica is really nice and professional. get problem fixed done very soon.
Thank you so much for your kind words! We're glad our team was able to assist you promptly and professionally. Don't hesitate to reach out if you need further assistance, we're always here to help! - Lea, Rivo Support Manager
Pete from Rivo was very helpful and attentive. He was very understanding with my requests and supported me until they were complete. Thank you
Thank you for your kind words! We're glad we've provided you with excellent service. We value your satisfaction and look forward to assisting you again in the future. - Kevin
Unlocked the CSS, a lovely experience from Pete at the CS team. App looks great so far and excited to see what it will do when we launch.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 - Kevin
Pete was very helpful immediately. Not only that but he didn't have chatbot responses. He was a human. The app is great. I love the Shopify apps they just do their job.
Thank you for your kind words! Our team takes pride in offering genuine human support to our customers. If you have any further questions or need assistance, please don't hesitate to reach out. Our team is here to help! - Kevin
Very helpful we got the job done she even help me things I did not even no I needed help with great customer service
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 - Kevin
Super easy to set up and Arianne with customer support was very helpful and insightful not only bringing me up to speed very quickly but also suggesting another minor yet impactful change to my store's branding. I highly recommend Rivo :)
Thank you for your review! We appreciate your recommendation, and we're glad to have been able to contribute to your store's branding. If you have any more questions or need further assistance, feel free to reach out. - Kevin
This is a great, little free app that does exactly what it says it does. It works better for newsletter sign-ups with unique discount codes than any of the paid apps we have tried. Also, their tech support is great and quick!
Thank you so much for your kind words! we're so glad to hear that our support team was helpful and quick in resolving any issues you had. We appreciate your business and hope to assist you again soon! - Lea, Rivo Support Manager
She was so supportive and helpful, I really recommend this app and would love to try their other apps as well.
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that our app has been helpful to you. We'd love to have you try our other apps too! - Lea, Rivo Support Manager
Solved the issue I was having, and recommended a few things which can be helpful for the store. Thanks for the help!
Thanks for your review! So glad to hear our team was able to solve your issue and offer useful suggestions for your store. Don't hesitate to reach out if you need anything else in the future! 😊 - Lea, Rivo Support Manager
Expeditious and quality customer service! Abbie was able to assist me with everything that I needed.
Thank you so much for taking the time to share your experience with us! We take great pride in delivering quality support to all of our customers, and we're glad that we were able to meet your needs. If you ever need assistance again in the future, don't hesitate to reach out - Lea, Rivo Support Manager
Efficient and user-friendly free Shopify popup plugin. Boosts conversions with customizable popups. Highly recommended!
Thank you for your awesome review! We're so glad you found our app efficient and user-friendly. It's great to hear that it's helping boost your conversions. We appreciate your recommendation! - Lea, Rivo Support Manager
I am satisfied with the app, it is easy to use and allows a good level of customization. The support team is attentive, quick to respond, and friendly.
Thank you so much for your review! Glad to hear that you're happy with our app and that our support team provided you with a great experience. Please let us know if there's anything we can do to make your experience even better! 😊👍 - Lea, Rivo Support Manager
Thanks Abbie, your help was awesome and delivered just when I needed it. Super prompt and professional.
Thank you so much for the feedback! We strive to be prompt and professional in all our interactions and we're glad we could help you out. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
Jel was simply amazing, patient, and detailed. Was very helpful! We're excited about RiVO! Setup was painless for the most part. Wish there were more controls for image width or font sizes but for a free app, I have absolutely no complaints.
Thank you so much for the kind words! We're happy to hear that our team provided a good experience. We appreciate your feedback! Hope this guide will help in making the most of the pop-app: https://help.rivo.io/en/collections/3690708-customizing-the-popup-using-css Cheers, Lea
Paul was super helpful in getting my request fulfilled quickly. He even helped provide some tips in order to improve my store! Definitely recommend using this app.
Thank you for your feedback! Our team always aims to provide not just solutions, but also helpful advice to improve user experience. Don't hesitate to reach out if you need any assistance in the future. - Lea, Rivo Support Manager
Arianne was extremely helpful and kind, very rare to find these days, She helped me with my request, proposed to help with other things Rivo related and proposed enhancement on my store. mind blown
Excellent app - Rivo popups, build with customer in mind, it has functionalities others do not have, great IX/UX pretty and intuitive. But better of all is the human side of Rivo, the people, great service by Jel.
Thank you so much for your kind words! We're thrilled to hear that you love the app and have had a great experience with our team. Thank you for choosing Rivo! - Lea, Rivo Support Manager
Lovely costumer service! Abbie is lovely and super kind. Everything great, super intuitive! Love it!
Thank you so much for the kind words! Its great to hear that you had an excellent experience and our team was able to provide personalized and friendly support. We appreciate your feedback! - Lea, Rivo Support Manager
Looks great so far, and support from Mica was quick, friendly and accurate. Will be rolling this out to our other stores.
Thank you for taking the time to share your experience! It's amazing to hear that you had a great experience with our support. We're so happy to have you as a customer and can't wait to see your other stores benefit from our app! - Lea, Rivo Support Manager
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