All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
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5 / 5 Share

Aug. 25, 2022

Nice simple app. Easy set up and looks great. Support from Arianne was spot-on. Keep up the good work.

Using app

38 minutes

Total reviews

7

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! 🌟 Much appreciated, Kevin

5 / 5 Share

Aug. 25, 2022

Very easy to set up and use and Abbie in support was so amazing and helpful! Great experience with this app!! Thank you Abbie!!!!!

Using app

29 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Aug. 24, 2022

Great support! Pete was super helpful and provided additional tips to improve my website. The pop up is easy to set up and just right for my needs.

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

Aug. 24, 2022

Intuitive tool that's easy to set up. However, what I really loved most was the above and beyond customer support! Not only did Abbie from Rivo help me with the couple of requests I had, but she also threw in some extra features for free which I didn't even know I needed. All of it will make the pop-up on my store really pop! Thank you, Rivo and Abbie!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

Aug. 24, 2022

I had some questions regarding the app, and Abbie was extremely helpful, and even added a tip to add my favicon, which I had forgotten. She answered all my questions, and provided extra links to explain things further. Great customer service.

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 24, 2022

Arianne was extremely helpful in allowing us to get the Powered by Rivo popup removed from our site. She was also very personable, I wish all support techs were like her!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. If there's anything else we can do to help, please let us know. Our team here at Rivo is always happy to assist you. 🙌 Cheers, Kevin

5 / 5 Share

Aug. 24, 2022

AMAZING customer service and a great app! simple and free! Will also be trying out their loyalty app. Thank you!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 24, 2022

So far so good!! Customer service was most helpful and fast to respond, they answered my questions and concerns and recommended a loyalty program that I will definitely look into! Thanks for making the website pop-up easy to navigate.

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Glad you are liking our app and support so far. Thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Best regards, Kevin

5 / 5 Share

Aug. 23, 2022

Pete was very kind and very helpful. I was very pleased with his service and would highly recommend!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you love our services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Aug. 23, 2022

The app is exactly what I was looking for to help me grow my business. Easy to use and configure. Thanks Rivo

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Aug. 23, 2022

I was doing research on email newsletter pop up and saw the wonderful review Rivo has received. I checked it out, chatted with their customer support Abbie and I have to say it was the one of the best service I have received. She not only helped with the initial question but went ahead and offered us a few feedback.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for installing our app! We are so glad that you are happy with our customer service! 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Aug. 23, 2022

I made a great pop-up in less than 60 seconds and it was incredibly easy. The ability to modify CSS to customize was also great.

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thanks so much for using our app! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Cheers, Kevin

5 / 5 Share

Aug. 23, 2022

Easy to install. Great support. Customisation is flexible. Looking forward to see results from the opt-in popup.

Store

iHouzit

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are so awesome! 🤩 Thank you so much for the 5-Stars! Let us know any time if any questions come up or if we can help along the way. Best regards, Kevin

5 / 5 Share

Aug. 23, 2022

Easy to set up app with just the right options & the support is fast and and easy to work with, highly recommended!

Using app

About 9 hours

Total reviews

10

Average rating

4.7

Developer Reply

Thanks so much for using our app and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Aug. 23, 2022

Well designed and easy to use. Great customer service. Looking forward to seeing how it works with my website.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. If there's anything else we can do to help, just let us know. Thanks, Kevin

5 / 5 Share

Aug. 23, 2022

Amazing service from Paul, very very helpful and great app also. Thanks so much for your help highly reccomend

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Aug. 23, 2022

Pete was super helpful in getting me setup and offering new options to increase business.Aided me efficiently

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and are so grateful that you are happy with our services! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Aug. 22, 2022

I just started using the app so we shall see but the customer service from Pete was outstanding. Answered every single question. Incredibly helpful and pleasant to deal with.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Aug. 22, 2022

I use this app on two stores now and it's great, many thanks to Pete for his help today, excellent service!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Aug. 22, 2022

Works exactly the way I wanted it to and is very flexible with customization. Super nice and helpful support as well!

Store

orvelio

Using app

About 23 hours

Total reviews

4

Average rating

4.3

Developer Reply

We're so glad you are liking our app! Your positive feedback and review mean the world to us. 🙂 Thanks, Kevin