All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2022

Lance was very helpful and offered suggestions for my page. Quick response and a lot of insight. Thank you.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 16, 2022

Yaci proved me with amazing customer service, app it self is amazing very user friendly and very easy to use.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 16, 2022

Initial set up was easy and Jel was friendly and helpful. Will update review after using for a few weeks.

Using app

21 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Thanks so much for the 5-star review! 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Best regards, Kevin

5 / 5 Share

Dec. 16, 2022

"Jel" was amazing in the chat! what a nice and kind person in the support. i love it :) and also i now use the app

Store

TYMMY

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 16, 2022

Absolutely amazing help. Very friendly and approachable and went out of the way to give advice and support. Could not thank Jel enough for her amazing support.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 16, 2022

Great app and their customer support is amazing! Jel was extremely helpful. Very excited to start building my email marketing campaigns around this app.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

4 / 5 Share

Dec. 16, 2022

App seems to work nicely and Pete was very helpful. I gave it 4 stars because it looks good on the tin, but haven't tested it out yet.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Sam Russell Merch team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

Dec. 16, 2022

Pete was of great help and suggested other edits on my website that will help me out a lot with my branding. Thank you for your time and efforts today!

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 16, 2022

THIS IS A COOL APP SUCH A GREAT ADD TO HELP MY STORE THANK YOU! WILL SUGGEST IT TO OTHERS TO USE AS WELL.

Store

Ayuveda

Using app

14 days

Total reviews

3

Average rating

4.7

Developer Reply

Excellent! It's music to our ears that you are happy with our app! Thanks for the 5-stars and positive feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 16, 2022

Perfect, just what I was looking for to offer a discount to customers who just entered the shop! Super nice and helpful support! I advise everyone

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

Dec. 16, 2022

Pete was great! So polite and helpful and was very quick at getting done what I needed doing! He even offered some really helpful advice for my store to make it more appealing to my customers! Thank you

Store

VIVE

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 16, 2022

Pete was awesome! He was very kind and helpful. He spent his time showing me the Rivo product, and that matters. I loved the app! It was very easy for me.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Dec. 16, 2022

Mica provided some of the best customer service I've ever encountered. I installed your email popup app, and she noticed that I was opening a new store, and she not only assisted me in removing branding, but she also added some extra features that I could use for my store. Mica was extremely kind and helpful, going above and beyond the call of duty.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 16, 2022

Pete was so helpful… He went over and above for me! I’m soooooo glad I downloaded this app. I can’t wait to upgrade soon!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 16, 2022

App delivers on what it promises. Setup is simple and seamless. Customer service is impressive. Pete was supportive, and quick to action when I needed an update of the app. Very timely support too. Highly recommended app

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! Thank you so much for the 5-star review! 🌟 Much appreciated, Kevin

5 / 5 Share

Dec. 16, 2022

Great experience went above and beyond and gave me extra tips outside of the question I originally asked. Great work Mica!! From JustHustle

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 15, 2022

Customer support is excellent> If you are in need of a free app that is a great marketing tool, this is the one for you

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 15, 2022

I can't be more than happy to chat with Abbie. She is such a lovely customer service ever. She was really nice, helpful and fast response. Really appreciated with her services today. Also thanks to Rivo, for the easy apps with best customer support. Really recommended!

Store

moment.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 15, 2022

Mica was so helpful with removing logo and also shared some other things that I was not aware of. This is def be a go to.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! 🌟 Much appreciated, Kevin

5 / 5 Share

Dec. 15, 2022

Downloaded the app and ended up having to chat in and was connected with Abbie, who was absolutely fantastic. I usually hate having to use live chats but Abbie made the whole experience a 100/10, extremely helpful and went way above and beyond! Would definitely recommend this service to ANYONE and EVERYONE

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin