All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2022

Just downloaded and experienced some fantastic customer service from Alex. Extremely helpful, fast, personable and I very much enjoyed the GIF exchanges. The app itself does everything you need, for FREE. Very easy to use.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We love helping businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Sept. 1, 2022

Customer service from Alex was very quick, responsive and helpful. Very Happy with the service thus far. In terms of the app, its intuitive to use, still in the early business days of streamlining our e-commerce side of business so time will tell how useful this will be for us as a tool however so far so good.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Aug. 31, 2022

User interface on this app is really easy to navigate and customise, the support is also very quick and efficient, my support lady Abbie was fantastic, really nice and accomodating, she helped lots :)

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 31, 2022

Very good app to create pop-up windows in your Shopify store, in addition, the attention of the support team is as good as its functionality.

Using app

37 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you are happy with our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 31, 2022

Très bonne application de popup, support d'une incroyable efficacité et d'un très grand professionnalisme.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour les commentaires positifs et la critique! 🎉Tout le meilleur, Kévin

5 / 5 Share

Aug. 30, 2022

This app does exactly what I need it to, and it's incredibly effective at allowing customers to sign up with their email. Their customer support team is also quick to respond whenever I need assistance and is always polite! Pete was incredibly accommodating at getting me set up when I switched themes. I would definitely recommend this app to anyone looking for a email subscription popup!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! ✨ We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 30, 2022

Abbie was wonderful!!! Her service was so much better than I could have imagined! She was warm, friendly, and extremely knowledgeable. If I could give her 10 stars, that would be the number. I cannot recommend Rivo enough for hiring such an amazing talent. Thanks, Abbie!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Much appreciated, Kevin

5 / 5 Share

Aug. 30, 2022

Super helpful and quick to supply me with what I needed. He even sent me a guide incase I needed it. Thanks!!!!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 All the best, Kevin

5 / 5 Share

Aug. 30, 2022

I installed this pop-up email App and found what I was looking for. Rivo online support team did a great help. recommend!

Store

COOSPO

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Aug. 29, 2022

Thanks to kind Maria, I could easily use the app and it helped me build a website! I don't know what to fix,,

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Much appreciated, Kevin

5 / 5 Share

Aug. 29, 2022

Great Costumer service. Very friendly and answer instantly Via chat . easy and simple to use. Very customizable!

Using app

12 minutes

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Aug. 29, 2022

Amazing customer service. Haven’t used yet but the setup team was very friendly, no doubt about that!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin

5 / 5 Share

Aug. 28, 2022

great service - pete was awesome! I would highly recommend giving it a shot. Very friendly and prompt.

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

April 15, 2024

Jamie was very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your 5-stars are very much appreciated! 🤩 Thank you so much for the positive feedback and for using our app! Best regards, Kevin

5 / 5 Share

Aug. 26, 2022

I reached out to customer service and Lance was an absolute pleasure to work with. Answered all my questions and got me fixed up in no time.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 26, 2022

Really fast and useful support from Lance to set up. Now really easy to use this app. Thanks team for your help

Using app

12 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

very helpful and easy to use. chat support was fast and very responsive. great experience so far and would recommend.

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Aug. 26, 2022

I just started finding my way around this app and Abbie helped me SO much with awesome insights and little tips about the pop up! I'm really excited to customize the pop up. :)

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

Aug. 25, 2022

Quick answer and professional support, transparency, great service. 5 stars customer care. Just what I was looking for. Thank you!

Using app

21 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Aug. 25, 2022

Lance was very helpful in getting my pop up set up. It looks great on my Home Screen. I was able to add my logo as well.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Much appreciated, Kevin