All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Dec. 18, 2022

Amazing and fast customer support. The app is good and has just the feature I need. Thanks for developing this app for free. Love from Apexel India.

Using app

11 days

Total reviews

20

Average rating

4.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 18, 2022

I really recommend this app, the support is very helpful too. Very easy to use, the best app for email popups ever !

Store

Popeti

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Dec. 18, 2022

Good service, thanks! Works fast, got to wait for only a couple of minutes for the support team and everything was DONE.

Store

SUBRZYX

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Dec. 18, 2022

Looks really good, exactly what I was looking for. Easy to use, but I needed a tiny bit of help and got quick and great assistance form Lance who went above and beyond to help me :D

Using app

About 15 hours

Total reviews

4

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 18, 2022

The service provided was awesome. They help me through all the process of editing my pop up. Fast and effective support.

Using app

34 minutes

Total reviews

2

Average rating

4.5

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 18, 2022

I would Like to thank Therese for her help. She is awesome! I could not had done it without her. Thank you so much.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

5 / 5 Share

Dec. 18, 2022

Hi, just what I wanted, great way to entice customers to join up to our store. Therese sorted a few issues (minor) that I had, great service and super fast. Very much recommended.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app is just what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 18, 2022

Therese help clear all my questions within minutes. All set up easily. They are really doing awesome!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 18, 2022

Therese from the support has been excellent and responsive to all my inquiries. I'm looking forward to try out the app on my store

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 18, 2022

therese was awesome ..thanks for answering all my questions .very bubbly and .i cant wait to learn more about the app

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-stars! 🤩 If you have any further questions along the way, just let us know. We are always happy to help in any way we can. Much appreciated, Kevin

5 / 5 Share

Dec. 18, 2022

Great support team! Pop-up subscription format is simple and clean, and if I have any trouble, it is easy to get the support needed to fix it.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are happy with our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 17, 2022

I found the customer service live chat to be very helpful and friendly when making changes to the pop up for my shopify store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 17, 2022

Support was so nice and helpful!!! My problem was fixed immediately and I love the look of the email pop up!!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Dec. 17, 2022

best support ever.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-stars! Cheers, Kevin

5 / 5 Share

Dec. 17, 2022

My experience with the app so far has been great, rivo has really good and fast customer service. Totally recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so delighted to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

5 / 5 Share

Dec. 17, 2022

Great, support. Jel was quick and professional answering all my questions and solving all my problems. Thank you!

Using app

22 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 17, 2022

Amazing for our webstore, it was amazing to speak with Yaci, shes such a delight and very helpfull, the app is very easy to use, and is a great addition to your store, and this for free, even we are still amazed! A huge shout-out to Yaci, your amazing!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 17, 2022

Very good support!!! The app is easy to use and the support is very good and helpful but also very gentle!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Dec. 17, 2022

Mica went above and beyond to assist me with my initial query and offered additional assistance that was very helpful!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that you are happy with our services! If there's anything else we can do, please let us know. We're always here to help. 🙂 Best regards, Kevin

5 / 5 Share

Dec. 17, 2022

Amazing customer service and the App is easy to use. Created my Pop Up for my store just in seconds.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin