All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2022

I am so grateful that I downloaded this app and asked to chat Arianne she helped me with a few things that I needed help with and so much more great response time and amazing energy towards helping me with anything I needed highly recommend

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 19, 2022

Très bonne expérience via le chat avec Yaci, ils sont très réactifs et apportent de réelles réponses et informations.

Using app

About 1 hour

Total reviews

4

Average rating

4.5

Developer Reply

Nous sommes ravis que vous ayez passé une excellente expérience en discutant avec nous. Si vous avez besoin d'autre chose en cours de route, n'hésitez pas à nous le faire savoir. Notre équipe se fera un plaisir de vous prêter main-forte à tout moment. 😃 Merci, Kévin

5 / 5 Share

Dec. 19, 2022

Ive got to say that this has been the greatest customer service i have ever received. Rivo is doing something awesome!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 19, 2022

Super cool application. And fast support. I recommend it. thank you., Super cool application. And fast support. I recommend it. thank you.,

Store

GLAXOO.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Just a great app for collecting emails from your website visitors. I really love this app. Totally Amazing!!!

Store

Kapraye

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 19, 2022

Customer service was awesome! I am very pleased with the functionality of the pop-up so far. This is a must have!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 19, 2022

I am using the pop up function and so far so good. The customer service was great and very helpful and insightful.

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have any questions or if we can help along the way, feel free to contact us anytime! All the best, Kevin

5 / 5 Share

Dec. 19, 2022

Easy app, and Pete was also very helpful and nice. Was set up under a minute and works more than perfect.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Dec. 19, 2022

The app is super cool, and the support team is like.. A1++++. Pete helped me out with removing branding and was such a kind person to me. Totally recommend!!!

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

5 / 5 Share

Dec. 19, 2022

this is very helpful app and totally free, the support is amazing from Therese. I hope this service maintain and grow

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad our app has provided value to you and your store! Thanks so much for the positive review! 🙌 All the best, Kevin

5 / 5 Share

Dec. 19, 2022

The team is very friendly and fast responses, great app and people even got myself a follow on ig :)

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

Dec. 19, 2022

Far from a software tech. I thank Paul for the quick response and suggestions for my store. This little addition that was added will help generate more subs & sales!! Thank you Paul and Rivo so much. HIGHLY RECOMMEND!!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 19, 2022

I wish I could give 10 stars. The Responsive Time was extremely quick and Paul was extremely helpful. I love how he previewed my shop and made a great recommendation that I overlooked. Outstanding!!!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Dec. 19, 2022

me ajudaram na organizacao do popup, suporte bacana e o design ficou show! Recomendo bastante esse app

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Estamos tão felizes que você ama nosso serviço! Muito obrigado pela avaliação de 5 estrelas e por nos recomendar à comunidade Shopify! 🎉Saúde, Kevin

5 / 5 Share

Dec. 19, 2022

This app has everything needed to build customer contacts. Everything is so user-friendly. Also, the customer service is amazing. I want to give a huge shout out to the person I worked with via chat, Paul. He was quick to answer my questions and has some of the best customer relations skills that I've ever experienced. This app and customer service are by far a 10/10.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

4 / 5 Share

Dec. 18, 2022

I had a wonderful experience with RIVO Pop-ups. I was working on building my store late at night and looking for an inexpensive way to build a custom pop-up. All the other pop-up apps that I downloaded either had expensive paid plans or their customer service was not available at that particular hour for me to verify that what I was trying to do was even possible. RIVO contacted me immediately upon opening the chat box, offered me multiple solution options, was extremely helpful & pleasant throughout our entire interaction (I went back several times with questions) and went out of their way to research custom code options for me. Wonderful customer service & great option for those looking to create pop-ups without breaking the bank.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

We're excited that you had a wonderful experience with us! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Please let us know, and we would be happy to listen. 😊 Best regards, Kevin

5 / 5 Share

Dec. 18, 2022

I was able to add my discount code to increase potential sales - and the chat support is amazing! Real live agents that'll not only help you with any questions but also make your day better; Special shoutout to specialist Paul. This is a 10/10 extension for your Shopify store.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 18, 2022

this app is amazing! helps so much to keep the costumers close to the brand. i definitely recommend it

Store

MILD

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

Dec. 18, 2022

Paul, you helped me a lot! Thank you very much! He is a 100000 attendant. He certainly deserves a promotion.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much for the positive feedback and for the 5-stars! If there's anything else we can do, just let us know. We're always here to help. Best regards, Kevin

5 / 5 Share

Dec. 18, 2022

I've just started using this and the tech support has been great. Their app is already working on my site and they even helped me with some things not related to their app. Thanks, guys, keep up the great work! Kevin L.

Using app

31 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin