All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2022

Great customer service. Love it with quick responses and helpful assistance. Recommend it to those who need its functions. Perfect experience!

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service. Thank you so much for leaving a positive feedback and for the 5-star review! Cheers, Kevin

5 / 5 Share

Sept. 11, 2022

Tolle App, sie ist super easy einzurichten, außerdem ist der Support nett und bietet schnelle Hilfe

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Ihre freundlichen Worte werden sehr geschätzt! 🤩 Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! Alles Gute, Kevin

5 / 5 Share

Sept. 10, 2022

I recently launched my new Shopify store to sell my handcrafted products. I'm OK with technology, but I'd rather spend my time working on my craft, so I look for partners to help me run a great site. Rivo's product are great, but more importantly, the support I received from Lance was incredible! He was friendly, thoughtful, and helped me get two Rivo apps running on my store with no hassle. Thanks for your care and help, Lance!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. Much appreciated, Kevin

5 / 5 Share

Sept. 10, 2022

I received super quick, great Customer Support. This App is Free . I highly recommended, this app helps me capture customer emails efficiently.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Sept. 10, 2022

Lance was great, fast and communicated with me to address my question. Thanks so much for your fast response. I appreciate your help.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know anytime if there's anything else we can do to assist you. Much appreciated, Kevin

5 / 5 Share

Sept. 9, 2022

Great app. Nice and simple layout and very user friendly to use. I contacted Lance from the support team. Lance solved my query super quickly and also provided some insights on my store layout and a couple of suggestions regarding how to further customise the store. Would definitely recommend anyone who is looking for a pop up banner.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and customer service! Thank you for recommending us to the community, and your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Sept. 9, 2022

The Customer service for the app is really great. I had Maria as my customer support, She pointed out one small mistake that I should change for the web. which is really helpful. Thanks.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support. Thank you so much for leaving a positive 5-star review! Let us know anytime if questions arise or if we can help along the way. 🙌 Cheers, Kevin

5 / 5 Share

Sept. 9, 2022

I just setup the app and ask a few simply questions on the help chat. I think the app is very good and the customer support was great. I appreciated the help, fast response and a great app.

Using app

31 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If there's anything else you need along the way, just let us know. Best wishes, Kevin

5 / 5 Share

Sept. 9, 2022

Easy to use and set up and one of the few free apps available and a must-have for all shops, Alex was fast at responding to all my questions THANKS!

Store

Rothley

Using app

13 minutes

Total reviews

5

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Sept. 9, 2022

Rivo is really user friendly and there is a lot of section for personalizing your popups! Also customer service is really nice, helpful and friendly. Lance helped me about couple of my questions. It was such a good experience. I would absolutely recommend this app.

Store

Lilco

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate you using our app and are so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

5 / 5 Share

Sept. 8, 2022

Great app and excellent customer service. Super fast and friendly! For a free app, the quality is very good.

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Sept. 8, 2022

Awesome free popup app! does what it says at no extra cost. Great!!! Lance was very helpful also helped remove the watermark.

Using app

17 minutes

Total reviews

35

Average rating

4.9

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

5 / 5 Share

Sept. 8, 2022

The customer service is amazing. Lance was super helpful, he went above and beyond. So far the app is working well!

Using app

15 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 8, 2022

Easy to set up and received helpful customer service (Jel). She even provide some other tips since we are new to Shopify. <3

Using app

13 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Awesome! Thank you so much for leaving a 5-star review! Cheers, Kevin

5 / 5 Share

Sept. 8, 2022

Easy to set up and instant helpful customer service. Haven't use the app yet but initial impressions are very good and exactly what I'm looking for.

Using app

19 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Sept. 8, 2022

What a wonderful and user friendly app! This is what i'm looking for! Very good service and helpful officer> Maria:)

Store

Babyboo

Using app

1 day

Total reviews

8

Average rating

4.6

Developer Reply

Excellent! It's music to our ears that you are happy with our app! Thank you for leaving a positive 5-star review! 🙌 Much appreciated, Kevin

5 / 5 Share

Sept. 7, 2022

Downloaded the app and needed a little help. Abbie from online support was amazing! She answered my questions quickly and gave me some great advice too! I would highly recommend this app. It's easy to use and the customer service is spectacular.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app and for recommending us to the Shopify community! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

5 / 5 Share

Sept. 7, 2022

Thank you so much for you help Alex. A great and very responsive service. Can't believe how you guys do this in such a fast fashion. Very good experiences with the app.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Sept. 6, 2022

Really easy to set up and great help from support (thanks Abbie!). Exactly what I wanted from an app.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! ✨ We are always here to help and super excited that our app is exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Sept. 6, 2022

Therese was really helpful. The app is so easy to set up and easy to customize to match your brand! Works great!

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin