All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2022

Abbie was very help and even gave me pointers on how to improve my site. I just started to use the application and it was super easy to implement on my site.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

5 / 5 Share

Dec. 20, 2022

Arrianne was amazing help! Super friendly, efficient and went above and beyond by proving links to help a new shopify customer with her new launch! Thank you!!!

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Dec. 20, 2022

I really love this app, it has all the features you need for an effective store popup, unlike some others I've tried. You can add your logo, set what happens if the popup is closed, have a sticky bar to remind them to use their coupon code, and lots more. Their support is great too, I worked with their support agent Pete to finish getting the plugin setup, and he was really helpful! Definitely recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Dec. 20, 2022

I was helped by Arianne and the service was amazing. I got my issue fixed immediately and was even given some very helpful advice on my website! Some of the best customer service I have ever had!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 20, 2022

Excelente atencion. Muy contento con el servicio. La explicacion fue oportuna, además las sugerencias geniales.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que estés disfrutando de nuestros servicios! Su elogio en su revisión de 5 estrellas es muy apreciado. gracias, kevin

5 / 5 Share

Dec. 20, 2022

So easy and fast to set up, looks exactly how I wanted, and it's free! Pete assisted me and was amazing, he removed the Rivo branding and gave me some helpful tips to improve my website. Thanks Pete!

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app looked exactly how you wanted! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 20, 2022

Rivo, is a wonderful app! It is easy to work with and seamlessly adds to your Shopify page! I worked with Pete and he was super helpful as he gave me tips on how to create a more effective and efficient web page. I would highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 20, 2022

Support 100% efficient. It helped me to remove the copyright mark, and enabled custom CSS. Thanks

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 20, 2022

Rivo es el mejor, tiene un soporte increible y es facil de administrar. Me ha gustado en 3 simples pasos he creado mi opt-in.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

¡Qué maravillosa reseña! 🤩 ¡Esto nos alegró el día y estamos muy agradecidos por los comerciantes como usted! Siempre estamos aquí y felices de ayudar en todo lo que podamos. gracias, kevin

5 / 5 Share

Dec. 20, 2022

I really love this app. It works well and if you have any questions, the support is awesome! Thank you so much!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 20, 2022

Super easy with awesome service! Mica was very respectful and was the best help! Definitely recommend her work :)

Store

Stetix

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review and for recommending us! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 20, 2022

Mica was amazing and very helpful. She/they even gave me some tips to improve my website. Thanks a lot.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 19, 2022

Paul was very helpful with the optimizing of my store email and the verifying of my shop. He went above and beyond, definitely appreciated!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! ✨ Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin

5 / 5 Share

Dec. 19, 2022

Good service and very helpful support. Interesting app and suspiciously free, hopefully it helps increase conversions.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Dec. 19, 2022

Lance was extremely helpful with getting me started with the popup for my store. He even gave me a helpful suggestion to implement for my store! I really appreciate him going above and beyond with his service!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 19, 2022

Fantastic support team helped me set everything up! Works perfectly and exactly what I was looking for!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 19, 2022

To Abbie, THANK YOU, absolutely amazing support, nothing too hard or too much trouble. You went ABOVE and BEYOND regarding what I asked. Continue to provide support like this and we will be your customer for life!!! Very rare to see this level of support this days..... Have a MERRY Christmas and Happiest of New 2023!!!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😊 Best wishes, Kevin

5 / 5 Share

Dec. 19, 2022

Paul was very helpful, and quick response time. Even added a bonus as vip. Very grateful. Would recommend as a start up business

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Dec. 19, 2022

Super appli, j'ai directement été pris en charge au moindre soucis. Je recommande fortement cette appli!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Nous sommes ravis que vous aimiez notre application ! Vos commentaires et avis positifs signifient le monde pour nous. Merci beaucoup! 🤩 Bravo, Kévin

5 / 5 Share

Dec. 19, 2022

I would definitely recommend this app to others. Service was amazing and they went overboard and helped me with suggestions. I was being helped by Abbie, I am sure that other representatives treat customers with the same care that she did.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin