TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#8,019
All reviews
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Sept. 20, 2022
I just installed this app and can't wait to see all it can do. I just chatted with Paul about removing the rivo branding on the pop up and let me tell you, the customer service was absolutely amazing! I was taken care of right away, no long waits for a response, very helpful, friendly and funny. Thanks so much!!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin
Sept. 20, 2022
I am only just starting to use this app, however if the app is as good as Paul the Rivo team member who assisted me, I'm sure I'll be extremely happy. Paul was friendly, funny, and actioned my enquiry very quickly - he's a great 'face' of Rivo :)
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
Sept. 20, 2022
La atención de Paul fue increíble. En menos de 5 minutos había resulto todas mis dudas. Incluso me propuso soluciones geniales que no tenía en mente. Un servicio de lujo y muy profesional. Muchas gracias
¡Gracias por la revisión de 5 estrellas! Muy feliz de que haya disfrutado de su interacción con nosotros. ¡Apreciamos mucho que uses la aplicación! 😊 Mis mejores deseos, Kevin
Sept. 19, 2022
It is really perfect and meets my need. And the customer service is nice and Lea is very nice to answer and help me figure out the problems.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Sept. 19, 2022
Great app so far! Customer support is very helpful right after signing up and was able to help out with setting up certain tools for setting up the email pop-up functionality on our site.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Sept. 19, 2022
So far it has been extremely easy to use and I got excellent customer support from Therese. She was very quick to answer my question.
Hi, Vegan Asian Kitchen team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin
Sept. 19, 2022
I just started using the app but i have gotten great support so far from the chat team. I think i will enjoy using this app.
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
Sept. 19, 2022
Within minutes I had help and info getting started. Paul was amazingly helpful and I am so glad I went with Rivo. Their customer service is second to none.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Sept. 18, 2022
So far so good. Therese helped me out when I first installed and I am excited to use it to continue groing my email list!
Awesome! We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin
Sept. 18, 2022
I really like that you can get help via the CHAT and they are very willing to give you advice. I worked with Therese and she was great!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Sept. 18, 2022
I am only just beginning, but I think I will like it a lot due to the support system with Mica alone!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Sept. 18, 2022
I just started using this app, so far so good. Mica from customer service was super nice and helpful with my query to remove the Rivo branding. I also use their reviews app, which has been working very well. Recomment to all Shopify users.
We greatly appreciate you using our app! Thank you so much for the positive feedback and for recommending us to the Shopify community. If you have further questions or need help along the way, just let us know. We're here to help. All the best, Kevin
Sept. 18, 2022
Great customer service and immediate response from the team to help me resolve any issues and add ons
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Sept. 18, 2022
easy setup of a clean looking subscribe pop up! only con is probably that you cant customise the font to your exact style, there's a range of web safe fonts available though :) very helpful team!!
Sept. 17, 2022
Great pop up. Super easy and quick to set up and live help which surprised me! Adjust colors and fonts. Thanks!
We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin
Sept. 17, 2022
Great customer service! Got good help from Yaci and got all my questions answered. Also the app is user friendly and customizable to your liking!
Thanks so much for your kind words and 5-star review! We are happy that you like our customer support and we are here for you anytime you need us. Much appreciated, Kevin
Sept. 17, 2022
Really really helpful, was supereasy to getting started with everything and they helped instantly when you needed the support. 5/5! Recommended!
Awesome! Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin
Sept. 17, 2022
This is a great app for capturing email subscribers with a pop-up. The service team are incredible, with fast response and action when I need help.
We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Sept. 16, 2022
Super quick and easy to use, lance was very helpful and replied within seconds I'm glad I can finally have an easy pop up to infer customers discounts
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Sept. 16, 2022
I downloaded your app and Maria asked me to help. And I must say, I am so pleased said yes. She is so pleasant, very professional and I must say she has an great personal skills, even from behind the keyboard. Since we are all in the service industry, we have to involve some kind of human interaction. No need to say, she is great handling people and smooth in action. Thank you Maria, thank you Rivo!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin