All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2022

Excellent product and support! Works great on my Shopify store and the support in offering help for the site outside of the domain of the app is incredible.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 21, 2022

Easy to use, does the job. Works right out of the box and displays well on mobile devices which is not always the case. Plus, their customer care (Abbie) has been stellar!

Store

Anjali

Using app

17 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the app so far. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Dec. 21, 2022

The app worked perfectly! I needed to get the pop-up running as fast as possible and Rivo delivered. I am not too technically inclined and very inpatient and was able to easily get things up an running quickly. The customer service is top notch and their agent added value through my site. The agent, Abbie, was very helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 21, 2022

it is great, the support staff are amazing, especially Arianne who was a great help really appreciated it.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 21, 2022

Arianne helped me A LOT. the app is super comfortable :) The app helped me create my first Opt-In popup very fast

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are here for you anytime. Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

Functional - does what it does and does it well. The app has great customer service. All very good!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

I migliori, come al solito! App estremamente facile da installare e settare...ed è perfino gratuita! Un super grazie anche ad Arianne per il suo supporto!

Store

MOUD

Using app

About 1 hour

Total reviews

9

Average rating

4.6

Developer Reply

Questa recensione ha reso la nostra giornata! Grazie mille per le belle parole e siamo qui ogni volta che hai bisogno di noi. 🤩 Molto apprezzato, Kevin

5 / 5 Share

Dec. 21, 2022

Pete was super helpful! He offered so many tips to add some really great upgrades to my store! Rivo has great customer service!

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Dec. 21, 2022

Great! Arianne was very clear helping me with my doubts and the response time was just perfect! Im looking forward to start using the App!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 21, 2022

Arianne is a great person, She resolved the issue and she is a lovely person. would recommend anybody who need help.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 21, 2022

Good for just starting shop, support is excellent and the best part is that the app is totaly free.

Store

TECHIP

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

Mica! Chat experience was great. Listened to my issue very carefully and resolved it in secondsss, really appreciated.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Dec. 21, 2022

So far all is great, informative video.. Nice to be able to remove branding and my chat session was absolutely wonderful!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars and positive feedback! Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

They’re totally awesome! I would recommend! Love their customer service even at 3AM when I’m randomly working. Cool and useful tips too!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 20, 2022

Abbie was a ABSOLUTE great help when I needed it! She gave me tips and tricks about my website and showed me how to act on these tricks!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Perfect! We are always here to help and super excited that you like our service! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 20, 2022

Awesome customer support by Abbie and the app is really easy to use and works great so far.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the 5-stars! If there's anything else we can help you with, please feel free to let us know. Our team here at Rivo will be delighted to assist you. ✨ Best wishes, Kevin

5 / 5 Share

Dec. 20, 2022

Abbie was fabulous and so so quick, she also gave me some great tips on my store just because which was super helpful!! 10 out of 10 service and ps i love the emojis and GIFS!!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Cheers, Kevin

5 / 5 Share

Dec. 20, 2022

Abbie provided me with great customer support, and I'm happy to have the added feature on my site.

Store

Setaji

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 20, 2022

App works great! Simple to use and I seem to be getting a high sign up rate. Paul was great to deal with for customer service too. Friendly, helpful and quick!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 20, 2022

Very good application and great customer service to the fullest extent .. Very happy with my use of the application

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin