All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Dec. 23, 2022

Betty was fantastic, and her suggestions and support were implemented I am adding this app to my website as well,

Using app

29 minutes

Total reviews

2

Average rating

3.5

Developer Reply

Wonderful! Thank you so much for the 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 22, 2022

Abbie was fantastic, very knowledgeable and helpful. I enjoyed working with her, the experience was seamless.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Dec. 22, 2022

The app is very easy to navigate and get set up for what I needed to have. It's nice that the branding can be removed too. The staff is very helpful and really nice as well

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

5 / 5 Share

Dec. 22, 2022

The product was exactly as described, and the customer service was top-notch. The team at Rivo was very helpful and responsive to my inquiries, and they went above and beyond to make sure I had a positive experience. I highly recommend Rivo to anyone in need of their products or services. The quality of their products and the level of customer service they provide is truly exceptional. Thank you, Rivo, for your outstanding service and product!

Store

PrintMe

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Dec. 22, 2022

We are satisfied with your app. Everything has been smooth, easy to understand, and change. The customer support was great, Arianne is very friendly and polite, and responds quickly.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our app. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 22, 2022

Une assistante en or qui motive à aller toujours plus loin, une super app facile d'utilisation, ps: merci à (Yaci) pour sa merveilleuse aide.

Store

Istela

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup pour l'incroyable critique 5 étoiles! Signifie le monde pour nous et nous sommes là pour vous à tout moment. 😊 Bravo, Kévin

5 / 5 Share

Dec. 22, 2022

A-MA-ZING service. Thats all I can say. Fast to respond, really nice and on point, ready to help with whatever you need

Using app

22 minutes

Total reviews

3

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 22, 2022

There were very helpful and kind. They also helped me quickly and for that I am thankful. I would strongly suggest this app.

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 22, 2022

JEL WAS AMAZING THANKS FOR THIS ! I needed a quick option to enable email so that I can capture the customers that come to my store and this really helped me. Jel also mentioned the favicon option which is something I needed to do but forgot thanks for the help to small busineses !

Store

Hint OV

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

5 / 5 Share

Dec. 22, 2022

Jel was super sweet and helpful getting me set up & even gave me a tip unrelated to the app The app seems user friendly & easy to use!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

5 / 5 Share

Dec. 22, 2022

Lovely experience, the customer support team did everything quickly and gave me suggested tips as well

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to see that you had a lovely experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

4 / 5 Share

Dec. 22, 2022

God oplevelse. Jeg skulle bruge et pop-up til min webshop, og her var Rivo nem og brugervenlig. og tak for hjælp til Betty!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Vi er glade for, at du er vild med vores tjenester indtil videre! Fortæl os, hvordan vi kunne have gjort din oplevelse til en 5-stjernet, og vi ville være glade for at imødekomme! Venlig hilsen, Kevin

4 / 5 Share

Dec. 22, 2022

I haven’t used the app yet but it seems convenient for e-commerce websites. The person that assisted me did a great job of explaining and advising.

Using app

21 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Velvet Liberty team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

Dec. 22, 2022

Great Service, Great App. Simple and easy to operate with. Thank you so much.........................

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for leaving a 5-star review! 🌟 Much appreciated, Kevin

5 / 5 Share

Dec. 22, 2022

Very good app, easy to understand. Very quick customer support and very useful. My recommendations. .

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Dec. 22, 2022

Amazing! This app has been very helpful and the customer service team is very professional as well. Great work.

Store

Pepla

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Awesome! Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Jan. 5, 2023

Thank you so much Yaci for helping me add the CSS option for my pop-up. With humor and helpfulness, it's no wonder this app has 5 stars. Best customer service!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

Haven't used it yet but it was straight forward to set up especially with the help of Lance! looking forward to using it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

So far so GREAT! It's been awesome working with Abbie. Thanks so much and loving the app so far. Setting up this app is a breeze.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 21, 2022

Rivo's popups are exceptional. The Email Pop-up customizer is easy to navigate and integrate into an online store. The customer support is better than any other I have worked with. Abbie had fantastic communication and response time as she guided me through everything I needed help with. Will definitely continue working with Rivo in the future.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin