All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2022

The app looks pretty good so far and Paul provided knowledgeable and timely support. As long as there are no gotchas going forward, it appears we will stick with the Rivo app going forwward.

Using app

28 minutes

Total reviews

4

Average rating

4.5

Developer Reply

We truly appreciate you using our app and thank you for taking the time to leave a positive feedback! Please feel free to contact us anytime if you need further assistance along the way. Best regards, Kevin

5 / 5 Share

Sept. 28, 2022

Thank you lance for your precious support it's awesome. We are just starting it today with your application soon I will update you with more reviews here.

Store

SILKFAB

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-star review! If there's anything else we can help you with, just let us know. Cheers, Kevin

5 / 5 Share

Sept. 27, 2022

customer service was on point. Teresa helped me by removing the Powered by Rivo Branding quickly and I was not talking to a BOT! Real customer service and real time!! She also directed me to a link to customize my popup. Thank you for making this so easy and fun!

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 27, 2022

I was helped tremendously by one of the apps representative today. It's easy to navigate and customize.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We are so happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 27, 2022

Simple, smooth and free, the service attitude is also very nice.Simple, smooth and free, the service attitude is also very nice

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

Sept. 27, 2022

Paul the adviser was very helpful, added extra features. Can definitely recommend. Lovely to have a person so helpful

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Sept. 26, 2022

Really easy to set up and clean interface. Pete in customer support was super helpful and responded quickly to any questions that I had

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Sept. 26, 2022

Pete - the customer service rep was fantastic. He was very friendly and personable. Great way to keep customer service at a 5 star rating. The app seems great so far.

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Sept. 26, 2022

Amazing support did amazing with asking questions and if I needed any more help, very communicative, helped me reach the goals of what I was asking for

Using app

22 minutes

Total reviews

6

Average rating

4.5

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Best regards, Kevin

5 / 5 Share

Sept. 26, 2022

I have just started using this app, so I don't know how much it will benefit me, but the personnel who helped me with a question about the app was helpful.

Using app

6 days

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Sept. 26, 2022

This app allowed me to connect with my customers and helped me grow my customer base. The Rivo team also provides great and fast on-customer service.

Using app

34 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for leaving a wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

5 / 5 Share

Sept. 26, 2022

used the pop up chat , was chatting to mica, very helpful and friendly, helped me to remove the branding from a discount code, very simple and easy to use, thank you so much for bring so straight forward.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Sept. 26, 2022

Super easy to use, support team was quick to respond and very supportive too! Mica even gave us additional business advice on how to optimise our website.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

4 / 5 Share

Sept. 25, 2022

Great app! And wonderful customer service as well! Love the useability - It's very easy to get started - The only thing stopping me from giving 5-stars is that, as of yet, we don't get option to enable double-opt-in which is required by law in some countries.

Using app

31 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 25, 2022

awesome app. customer service is very helpful. I was able to add this to my website with no problem. and it's free. its easily to edit and navigate

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Sept. 24, 2022

Very helpful and friendly customer service. This is one of the best apps I have tried for pop ups in terms of customization and workflow.

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Best regards, Kevin

5 / 5 Share

Sept. 24, 2022

the program does what it promises and more, great customer service, replies right away and is very helpful.

Using app

About 2 hours

Total reviews

9

Average rating

4.7

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

5 / 5 Share

Sept. 23, 2022

Super easy to use and design! Lance is great explaining the instruction and everything is set up in less than 5 minutes.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 23, 2022

This app was very easy to set up and customize and has a very clean look. The entire process was quite seamless and Jel was happy to answer all my questions

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Sept. 23, 2022

VERY QUICK AND HELPFUL TO USE. SO SIMPLE TO ADD AND USE POP-UP TOOL TO START COLLECTING EMAILS AND BUILD CUSTOMER LIST.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! We greatly appreciate you using the app! Cheers, Kevin