All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Dec. 14, 2022

Very fast and good help. Helped me very fast with my problems. Really recommend thisapp if you're looking for a quick and good popup.

Using app

17 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

Dec. 14, 2022

Paul from theRIVO team was extremely helpful and took care of all my needs. If the apps works as effective and efficiently as Paul, I am sure I will be extremely happy. Paul was engaging and funny. Best customer service I had in a very long time!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Dec. 14, 2022

I haven't used the app yet but in setting it up Paul from the team was super helpful and made the whole process rather pleasant. If the app works as well as the customer support, then I expect this will do the job nicely.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Dec. 13, 2022

Excellent service and Paul was very helpful thank you

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks for the 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 13, 2022

Es la mejor app de email pop up ⭐️ Estuve probando otras pero requieren mucha configuración, la recomiendo mucho.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Tu reseña nos alegró el día! 🤩 ¡Muchas gracias por las 5 estrellas y por recomendarnos a la comunidad de Shopify! 🎉 Saludos, Kevin

5 / 5 Share

Dec. 13, 2022

Awesome experience! Great functionality. Above and beyond. Very helpful. Pleasant experience. Well worth it.

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 13, 2022

Jel was very helpful great and informative! She gave good advice on updates when going on my domain to remove the RIVO branding. Will use again!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Dec. 13, 2022

I just wanted to take a moment to thank Jel for the amazing customer service she provided me. She was able to resolve my issue quickly and efficiently, making sure I was completely satisfied. She was friendly, knowledgeable, and genuinely cared about my experience. Thank you, Jel, for going above and beyond and making me a happy customer. I highly recommend Rivo and Jel for anyone looking for top-notch customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Dec. 13, 2022

Amazing! Loved the experience. This app went above and beyond my expectations and the support was perfect!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you love the experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 13, 2022

She very nice and an expert, it was a very helpful chat. I love the added extras and how fast her response was.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 13, 2022

VERY GOOD SERVICE, and very good app wich is simply good. easy to understand and clientservice answered right away

Store

Wear Vl

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our app and services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Dec. 13, 2022

Great app. Easy to create pop up and very flexible. Pete is customer support was very responsive and helpful.

Store

IBS/W

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Dec. 13, 2022

very helpful and easy to use! pete helped me out with other things in my shopify store, even outside of their app. high rec

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for leaving a 5-star review and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Dec. 13, 2022

Support team was easy to reach out to and very friendly I would for sure and for a free app would recommended this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 13, 2022

I had an amazing support service from Arianne. Very helpful and she taught me a lot of stuff. the app Is really good and intuitive Thank you arianne

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 13, 2022

Very good customer service. Pete was very supportive and helpful :) I truly recommend it and waiting for more updates.

Using app

22 days

Total reviews

8

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 13, 2022

Setting up was a cakewalk! Had a couple of questions and Pete was prompt in sorting it all out for us in a few mins. Kudos! And thanks a ton!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Best wishes, Kevin

4 / 5 Share

Dec. 13, 2022

I haven't actually used the app yet, which is why I'm posting 4 stars... but Pete from the customer service is amazing! Excited to see how the app goes.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi SarussiUpcycling team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

Dec. 13, 2022

Pete provided such amazing service for me today, he was very friendly. Very quick to reply, and he went above and beyond for me and i appreciated that a lot.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 13, 2022

Super cool, super einfach nutzbar. Sehr professioneller und hilfsbereiter Support. Direkter, persönlicher Kontakt. Alle mega freundlich. Perfekt.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Es ist Musik in unseren Ohren, dass Sie mit unseren Dienstleistungen zufrieden sind! Ihre 5-Sterne-Bewertung wird sehr geschätzt! 🌟 Danke, Kevin