All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2022

I like this email pop ups. It's very easy to make one pop up, and working very well on my website. Definitely recommend it.

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy that you love our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Aug. 16, 2022

It was a pleasure working with Pete, he took care of my needs within minutes, which felt like it was a snap. I am enjoying these Rivo apps thus far, definitely recommend, at least give them a try, I think you will stick around longer that you thought you would. :-)

Using app

36 minutes

Total reviews

6

Average rating

4.8

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! If you have further questions or need help along the way, please let us know. Our team here at Rivo will be delighted to assist you. All the best, Kevin

5 / 5 Share

Aug. 16, 2022

I used this app to get started with adding a popup. My customer service rep, Pete, handled everything in a timely manner and was also very friendly which is sometimes hard to come by. Some of the best customer service I've had!

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Much appreciated, Kevin

5 / 5 Share

Aug. 16, 2022

Amazing customer service!!! Pete was very nice, fast to reply and very helpful. The app is easy to use.

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Aug. 16, 2022

I just started using the app but I am thrilled so far with the ease of use and the amazing customer service.

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Aug. 15, 2022

Abbie was super helpful and quick to answer all my questions. Love there functionality of the chat box.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Aug. 15, 2022

Pete with Rivo help me remove the Powered By on the Rivo app and told me about some other features he added on. Customer service with RIVO has always been stellar!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 Much appreciated, Kevin

5 / 5 Share

Aug. 15, 2022

Love the app, does exactly what we need and love the customer support provided by them even more, especially from Pete!

Using app

27 minutes

Total reviews

4

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 15, 2022

Love this app! It's super easy to set up and customer service was incredible. They were very responsive and answered all of my questions.

Store

Ethik

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Aug. 14, 2022

Excellent technical support. The app is working great. Highly recommend this app. Thank you so much.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Aug. 14, 2022

Just started using it, easy to set up, customer service was quick and simple! Thanks so much Vicky! :)

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Cheers, Kevin

5 / 5 Share

Aug. 14, 2022

Awesome App, Great customer service Paul Helped A lot here Highly recommended for any one looking for email pop, i would definitely check out other apps by Rivo Great Job

Using app

About 1 month

Total reviews

3

Average rating

2.3

Developer Reply

We are so happy that you love our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Aug. 14, 2022

Simply awesome customer attention from Pete @ Rivo! He saw our store, followed our social media, and removed the Rivo logo, everything in a matter of minutes. With this level of customer service, we'll be checking out Rivo's other products as well. Great job guys!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for using our app! 🤩 Let us know anytime if there's anything else we can help you with. Much appreciated, Kevin

5 / 5 Share

Aug. 13, 2022

Vicky was so helpful when I asked to remove the branding for the popup. She also gave me additional feedback on my website, which I really appreciated!

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

5 / 5 Share

Aug. 12, 2022

I was looking for an app to add a seamless popup to my website and this is the one! Pat was very helpful in helping me to get the "Powered by Rivo" branding off the popup. Very satisfied with the support I received. Thank you Pat!

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Much appreciated, Kevin

5 / 5 Share

Aug. 11, 2022

Very easy to set up and extremely funny and helpful support. Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeet

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

So far, so good. Easy to set up and use. Branding removed after a short chat with customer service, who was extremely friendly.

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

Aug. 11, 2022

Excellent support on the chat just now. I wish all chat assistants were the same. Top service, thanks.

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

4 / 5 Share

Aug. 11, 2022

I've just started using it, but I can tell you the service support from Arianne was OUTSTANDING, she helped me quickly, perfectly, and was fun to work with (no seriously. GIFs with support staff? Unheard of fun)

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hi, GothFromHoth Designs team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you. Best regards, Kevin

5 / 5 Share

Aug. 11, 2022

She was great! very pleased so far with the service. She was great! very pleased so far with the service.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin