All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2022

Setting up was easy, which is important for first time user like us.. i need help with something and Paul helps a lot. His reply was very fast, and helps us on the spot. I am so so glad that i chose this app for my website !! Thank you Rivo !

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any other questions. Our team here at Rivo will be pleased to assist you! All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Therese was amazing she answered all my questions right away and was very attentive. I am happy that I downloaded this app for my store.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 12, 2022

I just started, but I can tell that this is a sure winner. The app is easy, and the support is on point. I definitely would recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for recommending us! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Dec. 12, 2022

Paul was very helpful and quick to help me setting it up and removing the logo - super helpful and easy to use. I have been looking for a simple pop-up app and used couple other apps and so far Rivo is one of the most direct and easy to use app. Thank you for a great service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Best pop up I found for my store. The support is amazing and Paul helped me out right away. I am extremely pleased with this app and their amazing staff.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! Best wishes, Kevin

5 / 5 Share

Dec. 12, 2022

it is very easy to use plus the customer service is really nice and they were very helpful the answered every question

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services so far! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Dec. 12, 2022

Amazing my helper did wonderful he helped me a out with verifying my account and do an amazing job making me feel safe and assured.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 12, 2022

I love email popups! It has all the features I need for my new store and the support was amazing. Which is so important to have. Paul helped me set stuff up and was so knowledgable on the software. If I could give him 100 stars I would. Thanks Paul! ♥️ I totally recommend Email popups!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 12, 2022

PHENOMENAL product, and an even more mind blowing customer service line, geeeeeeeeez, these people are simply gonna skyrocket being this awesome. The customer service rep analysed my site and gave me tips on how to remove and improve things, for FREE lol

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🤩 This made our day! Your honest feedback means everything to us and we're glad that you feel we're on the right track! 🙌 Much appreciated, Kevin

5 / 5 Share

Dec. 12, 2022

process was super easy, and answered all my questions perfectly. Cant wait to see how these help grow my business.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a positive review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Brilliant app that's easy to install and easy to customise, Really great support, incredibly helpful and kind. I reccomand this app :D

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Awesome customer support Yaci was the best, very helpful went above and beyond in helping our site, the brand and overall support.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 12, 2022

I like the app so far as I'm just starting to use it. Also Pete is the best assistant I could've asked for and I respect his hard work and kindness!

Store

Parole

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Our team here at Rivo will be delighted to assist you. Much appreciated, Kevin

5 / 5 Share

Dec. 12, 2022

amazing app and it's free... support is very prompt and ready to help you.. also kind support and fast.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

Dec. 12, 2022

Really great support, incredibly helpful and kind. I highly reccomand this app!! :) ......................

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Dec. 12, 2022

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Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

I love the app so far. Been a great addition to my site! Also loved the great customer support the Pete provided! What a big help!

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are loving our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Customer service unmatched and removable branding free of charge isn't something I've ever seen. Thank you Pete for your great help!

Store

zenathl

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! 😍 We are always happy to help in any way we can and are available anytime. If there's anything else we can help you with, just let us know. Thanks, Kevin

5 / 5 Share

Dec. 12, 2022

Brilliant app that's easy to install and easy to customise. First time using a discount code pop up on our website and I'm pleased I chose this one. Customer service is great too - highly responsive, helpful and friendly. Would recommend.

Store

Bebeco

Using app

36 minutes

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Dec. 12, 2022

Therese went ABOVE and beyond.... incredibly helpful and so much fun to chat with. Blown away by the support on my first interaction with Rivo Support. Highly recommend!

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin