All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2022

Therese is an AMAZING rep!!! I am loving this app already. Can't wait to see how many emails will be captured in the first 30 days

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are loving our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Recently signed up for it and it works great and the pop ups are extremely fast! Customer support is extremely helpful and fast as well.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 12, 2022

Easy to use, with great customer support! Literally had it set up and running in under 5 minutes. Exactly what we needed.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app was exactly what you needed! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 11, 2022

I would highly recommend this app - Lance was my customer service/IT support and he was very helpful.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the community! 🎉 Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

Simple to set up, clean and easy to read text. There are also plenty of customisable options and the support team are extremely helpful! Would recommend:)

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 11, 2022

easy installation and the costumer support is awsome you dont wait more than 4 mins and the service is insane love this team!

Store

Amsely

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 11, 2022

Easy, fast, amazing! Had a talk with one of their support team member, Lance, to remove the branding. It was super quick, awesome guy. 100% recommend it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

The installation and ability to customize the pop-up were very easy. Also chatted with Lance to remove the Rivo logo (which by the way is FREE), and he provided a few tips that I had not even considered to improve my site.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Dec. 11, 2022

Best customer service ) Great app and easy to use. Thanks for such wonderful work. I wish your business growth.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

And again I really do appreciate this agent helping me with the help I needed. I thank the whole department because without a team, it would be no help.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 11, 2022

Yaci was awesome and incredibly helpful with both the app and other Shopify tips and tricks! THANK YOU!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 11, 2022

Great experience chatting with Rivo support, Arianne was amazingly supportive this morning even giving me simple advice on my website.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 11, 2022

Amazing customer service. Very fast and polite. App is also very good and simple to use. I am very happy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! 😊 Thanks so much for the positive feedback and 5-star review! Best regards, Kevin

5 / 5 Share

Dec. 11, 2022

Simply, great app, great team and great support. Highly recommended Thanks to all team specially Yaci.

Using app

21 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

Dec. 11, 2022

It is great to collect the email from clients and build your list! easy to use and the customer service is very helpful

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

Customer support is excellent, the app layout is really user friendly. Pete was really helpful! well done & thank you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Dec. 11, 2022

Great app, easy to use and Yaci helped me with setting it up! .......................................

Store

Mavuria

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars! Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

Great app, was easy to install. Theresa was very nice and helpful, and suggested things I could do to enhance my website!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our app and services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Dec. 11, 2022

Great app ! Just what I need ! Amazing support ! Thank you Jaci for the support A+ Highly recommend the app much more simple to use than other ones out there and its free !

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Perfect! We are always here to help and super excited that our app is what you need! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

Dec. 11, 2022

Very nice and easy working app. Theresa from Customer Service was very nice and helpful! She removed the branding immediately. Very cool :)

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin